TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Awesome Was helpful, answered all my questions and was able to guide me through the new tax policies
Date published: 2022-03-25
Rated 5 out of 5 by from Love TurboTax! I like that Turbotax give me different forms of help to file my taxes. The system of the site makes it easy for a process that can be very difficult.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax walked me through all the details verywel I had two states this year. Turbotax walked me through these very smoothly.
Date published: 2022-03-25
Rated 5 out of 5 by from Easy to use for single people! 3rd year filing my taxes with turbotax and it is easy to do, takes very little time and results are great!
Date published: 2022-03-25
Rated 5 out of 5 by from great service My agent was very thorough. I asked a ton of questions and she politely answered everyone of them.
Date published: 2022-03-25
Rated 4 out of 5 by from Needs Improvement Turbotax is a good program but there is room for improvement. It would be better if you didn't have to re-entgerr your bank account and id info every year unless it has changed. It would be helpful if you just had to verify that the information is still correct without having to provide it again. Also, you have to manually type in your credentials to download your data from your financial institutions. They should allow you to copy and paste thai information rather than having to type it in.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax is the best at filing taxes It was great the service was on point. My expert was very nice and generous towards helping me and making sure I knew what I was doing.
Date published: 2022-03-25
Rated 1 out of 5 by from The $25 state efile fee is a joke I get that the $25 fee for state efile is to make money to cover the cost of giving state modules for free. But $25 is a killer for most people. Sham on Turbo Tax. A nice $10 fee would be approriate.
Date published: 2022-03-25
Rated 5 out of 5 by from First time turbo tax filer and they are THE BEST!! Well the customer service care from the tax pre preparator Ms. April to the main tax slayer expert Elizabeth was overwhelmingly a smooth process. The guided properly they were very patient in the uploading process; they covered every single question I had and some would HIGHLY RECOMMEND TURBO TAX FULL SERVICE.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax has great agents I want to again thank Christina with TurboTax! She was patient, friendly and considerate.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 8563
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Was helpful, answered all my questions and was able to guide me through the new tax policies
Date published: 2022-03-25
Rated 5 out of 5 by from Love TurboTax! I like that Turbotax give me different forms of help to file my taxes. The system of the site makes it easy for a process that can be very difficult.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax walked me through all the details verywel I had two states this year. Turbotax walked me through these very smoothly.
Date published: 2022-03-25
Rated 5 out of 5 by from Easy to use for single people! 3rd year filing my taxes with turbotax and it is easy to do, takes very little time and results are great!
Date published: 2022-03-25
Rated 5 out of 5 by from great service My agent was very thorough. I asked a ton of questions and she politely answered everyone of them.
Date published: 2022-03-25
Rated 4 out of 5 by from Needs Improvement Turbotax is a good program but there is room for improvement. It would be better if you didn't have to re-entgerr your bank account and id info every year unless it has changed. It would be helpful if you just had to verify that the information is still correct without having to provide it again. Also, you have to manually type in your credentials to download your data from your financial institutions. They should allow you to copy and paste thai information rather than having to type it in.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax is the best at filing taxes It was great the service was on point. My expert was very nice and generous towards helping me and making sure I knew what I was doing.
Date published: 2022-03-25
Rated 1 out of 5 by from The $25 state efile fee is a joke I get that the $25 fee for state efile is to make money to cover the cost of giving state modules for free. But $25 is a killer for most people. Sham on Turbo Tax. A nice $10 fee would be approriate.
Date published: 2022-03-25
Rated 5 out of 5 by from First time turbo tax filer and they are THE BEST!! Well the customer service care from the tax pre preparator Ms. April to the main tax slayer expert Elizabeth was overwhelmingly a smooth process. The guided properly they were very patient in the uploading process; they covered every single question I had and some would HIGHLY RECOMMEND TURBO TAX FULL SERVICE.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax has great agents I want to again thank Christina with TurboTax! She was patient, friendly and considerate.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 8563