TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Jay0009 from
Awesome
Was helpful, answered all my questions and was able to guide me through the new tax policies
Date published: 2022-03-25
Rated 5 out of 5 by
minakoiw from
Love TurboTax!
I like that Turbotax give me different forms of help to file my taxes. The system of the site makes it easy for a process that can be very difficult.
Date published: 2022-03-25
Rated 5 out of 5 by
Venkatammu from
TurboTax walked me through all the details verywel
I had two states this year. Turbotax walked me through these very smoothly.
Date published: 2022-03-25
Rated 5 out of 5 by
Kare2022 from
Easy to use for single people!
3rd year filing my taxes with turbotax and it is easy to do, takes very little time and results are great!
Date published: 2022-03-25
Rated 5 out of 5 by
Southeast123 from
great service
My agent was very thorough. I asked a ton of questions and she politely answered everyone of them.
Date published: 2022-03-25
Rated 4 out of 5 by
jwitz from
Needs Improvement
Turbotax is a good program but there is room for improvement. It would be better if you didn't have to re-entgerr your bank account and id info every year unless it has changed. It would be helpful if you just had to verify that the information is still correct without having to provide it again. Also, you have to manually type in your credentials to download your data from your financial institutions. They should allow you to copy and paste thai information rather than having to type it in.
Date published: 2022-03-25
Rated 5 out of 5 by
DoubleGPopSmoke from
Turbo Tax is the best at filing taxes
It was great the service was on point. My expert was very nice and generous towards helping me and making sure I knew what I was doing.
Date published: 2022-03-25
Rated 1 out of 5 by
KinDog from
The $25 state efile fee is a joke
I get that the $25 fee for state efile is to make money to cover the cost of giving state modules for free. But $25 is a killer for most people. Sham on Turbo Tax. A nice $10 fee would be approriate.
Date published: 2022-03-25
Rated 5 out of 5 by
HolyChic from
First time turbo tax filer and they are THE BEST!!
Well the customer service care from the tax pre preparator Ms. April to the main tax slayer expert Elizabeth was overwhelmingly a smooth process. The guided properly they were very patient in the uploading process; they covered every single question I had and some would HIGHLY RECOMMEND TURBO TAX FULL SERVICE.
Date published: 2022-03-25
Rated 5 out of 5 by
Brittanynh1224 from
Turbo tax has great agents
I want to again thank Christina with TurboTax! She was patient, friendly and considerate.
All TurboTax® Offerings Reviews - Page 8563
Date published: 2022-03-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jay0009 from
Awesome
Was helpful, answered all my questions and was able to guide me through the new tax policies
Date published: 2022-03-25
Rated 5 out of 5 by
minakoiw from
Love TurboTax!
I like that Turbotax give me different forms of help to file my taxes. The system of the site makes it easy for a process that can be very difficult.
Date published: 2022-03-25
Rated 5 out of 5 by
Venkatammu from
TurboTax walked me through all the details verywel
I had two states this year. Turbotax walked me through these very smoothly.
Date published: 2022-03-25
Rated 5 out of 5 by
Kare2022 from
Easy to use for single people!
3rd year filing my taxes with turbotax and it is easy to do, takes very little time and results are great!
Date published: 2022-03-25
Rated 5 out of 5 by
Southeast123 from
great service
My agent was very thorough. I asked a ton of questions and she politely answered everyone of them.
Date published: 2022-03-25
Rated 4 out of 5 by
jwitz from
Needs Improvement
Turbotax is a good program but there is room for improvement. It would be better if you didn't have to re-entgerr your bank account and id info every year unless it has changed. It would be helpful if you just had to verify that the information is still correct without having to provide it again. Also, you have to manually type in your credentials to download your data from your financial institutions. They should allow you to copy and paste thai information rather than having to type it in.
Date published: 2022-03-25
Rated 5 out of 5 by
DoubleGPopSmoke from
Turbo Tax is the best at filing taxes
It was great the service was on point. My expert was very nice and generous towards helping me and making sure I knew what I was doing.
Date published: 2022-03-25
Rated 1 out of 5 by
KinDog from
The $25 state efile fee is a joke
I get that the $25 fee for state efile is to make money to cover the cost of giving state modules for free. But $25 is a killer for most people. Sham on Turbo Tax. A nice $10 fee would be approriate.
Date published: 2022-03-25
Rated 5 out of 5 by
HolyChic from
First time turbo tax filer and they are THE BEST!!
Well the customer service care from the tax pre preparator Ms. April to the main tax slayer expert Elizabeth was overwhelmingly a smooth process. The guided properly they were very patient in the uploading process; they covered every single question I had and some would HIGHLY RECOMMEND TURBO TAX FULL SERVICE.
Date published: 2022-03-25
Rated 5 out of 5 by
Brittanynh1224 from
Turbo tax has great agents
I want to again thank Christina with TurboTax! She was patient, friendly and considerate.
All TurboTax® Offerings Reviews - Page 8563
Date published: 2022-03-25