TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
MagicMommy from
Partnership postings and Guaranteed payments
I have used TurboTax for years. I use QB so I thought it would be easy to pull the data in. This year I entered it manually and it saved me so much time, instead of trying to correct and manage where TT put my data. It always posted Guaranteed payments weird. Each year I had to fight to get the numbers in correctly.
Date published: 2023-02-28
Rated 5 out of 5 by
Motorciti from
Turbo Tax is Great!
I think this year it was much easier to file my tax return than last year.
Date published: 2023-02-28
Rated 5 out of 5 by
TCWally from
A lot of changes this year.
I retired this year which caused a lot of changes from previous years. The TurboTax software helped a lot. The live review gave me a lot of confidence that everything is correct.
Date published: 2023-02-28
Rated 5 out of 5 by
ARP73 from
Tax season is stressful. TurboTax helps!
Tax season is always stressful, but Turbo Tax make the process as easy as possible. I love the Live help that I can get too! Makes me feel that much better about my taxes.
Date published: 2023-02-28
Rated 5 out of 5 by
taxrk from
Taxes have never been this easy
Turbo tax has been amazing to work with and made my tax filing very easy to deal with without much paperwork.
Date published: 2023-02-28
Rated 3 out of 5 by
Zxywvuq from
Mixed Review but would still use
I use Home and Business for a moderately complicated return with 5 sources of income. Turbotax's easy step process is efficient, generally, and always improving, so 5 stars for that; but I have yet to complete a return without having to call to get help with a lack of clarity in certain sections, so 4 stars there. This year it required two calls to complete a problem consultation. The first advisor was mixed up and completely misadvised me, and it was clear. This has not happened before, in 8 years of use. The second advisor really knew his stuff and explained correctly what to do and why. The second problem had to do with ip pins. I had lost my wife's. The advisor said in most if not all cases only one was necessary. I filed anyway, and the return was rejected. Two out of 3 bad advisors means more supervision and credentialing of advisors is necessary immediately, so 2 at best on advice. Average rating 3.
Date published: 2023-02-28
Rated 5 out of 5 by
Wooeazeee from
Helpful and convenient
I always file my own tax return using TurboTax. The online help is very helpful and I learn something new each time about federal tax returns. Being able to efile saves a lot of time and is very convenient! Thank you, TurboTax!
Date published: 2023-02-28
Rated 5 out of 5 by
Kathren from
I love turbo tax! I use it every year.
It is so easy to do your taxes here. It will walk you right through.
Date published: 2023-02-28
Rated 5 out of 5 by
Gas can from
Unknown
Ithey ask all the necessary questions which makes filing so simple
Date published: 2023-02-28
Rated 5 out of 5 by
eliana86 from
Super easy
Been using turbo tax for 5 years and love it I recommend this to everyone who needs help doing their taxes.
All TurboTax® Offerings Reviews - Page 8561
Date published: 2023-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
MagicMommy from
Partnership postings and Guaranteed payments
I have used TurboTax for years. I use QB so I thought it would be easy to pull the data in. This year I entered it manually and it saved me so much time, instead of trying to correct and manage where TT put my data. It always posted Guaranteed payments weird. Each year I had to fight to get the numbers in correctly.
Date published: 2023-02-28
Rated 5 out of 5 by
Motorciti from
Turbo Tax is Great!
I think this year it was much easier to file my tax return than last year.
Date published: 2023-02-28
Rated 5 out of 5 by
TCWally from
A lot of changes this year.
I retired this year which caused a lot of changes from previous years. The TurboTax software helped a lot. The live review gave me a lot of confidence that everything is correct.
Date published: 2023-02-28
Rated 5 out of 5 by
ARP73 from
Tax season is stressful. TurboTax helps!
Tax season is always stressful, but Turbo Tax make the process as easy as possible. I love the Live help that I can get too! Makes me feel that much better about my taxes.
Date published: 2023-02-28
Rated 5 out of 5 by
taxrk from
Taxes have never been this easy
Turbo tax has been amazing to work with and made my tax filing very easy to deal with without much paperwork.
Date published: 2023-02-28
Rated 3 out of 5 by
Zxywvuq from
Mixed Review but would still use
I use Home and Business for a moderately complicated return with 5 sources of income. Turbotax's easy step process is efficient, generally, and always improving, so 5 stars for that; but I have yet to complete a return without having to call to get help with a lack of clarity in certain sections, so 4 stars there. This year it required two calls to complete a problem consultation. The first advisor was mixed up and completely misadvised me, and it was clear. This has not happened before, in 8 years of use. The second advisor really knew his stuff and explained correctly what to do and why. The second problem had to do with ip pins. I had lost my wife's. The advisor said in most if not all cases only one was necessary. I filed anyway, and the return was rejected. Two out of 3 bad advisors means more supervision and credentialing of advisors is necessary immediately, so 2 at best on advice. Average rating 3.
Date published: 2023-02-28
Rated 5 out of 5 by
Wooeazeee from
Helpful and convenient
I always file my own tax return using TurboTax. The online help is very helpful and I learn something new each time about federal tax returns. Being able to efile saves a lot of time and is very convenient! Thank you, TurboTax!
Date published: 2023-02-28
Rated 5 out of 5 by
Kathren from
I love turbo tax! I use it every year.
It is so easy to do your taxes here. It will walk you right through.
Date published: 2023-02-28
Rated 5 out of 5 by
Gas can from
Unknown
Ithey ask all the necessary questions which makes filing so simple
Date published: 2023-02-28
Rated 5 out of 5 by
eliana86 from
Super easy
Been using turbo tax for 5 years and love it I recommend this to everyone who needs help doing their taxes.
All TurboTax® Offerings Reviews - Page 8561
Date published: 2023-02-28