TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from Partnership postings and Guaranteed payments I have used TurboTax for years. I use QB so I thought it would be easy to pull the data in. This year I entered it manually and it saved me so much time, instead of trying to correct and manage where TT put my data. It always posted Guaranteed payments weird. Each year I had to fight to get the numbers in correctly.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax is Great! I think this year it was much easier to file my tax return than last year.
Date published: 2023-02-28
Rated 5 out of 5 by from A lot of changes this year. I retired this year which caused a lot of changes from previous years. The TurboTax software helped a lot. The live review gave me a lot of confidence that everything is correct.
Date published: 2023-02-28
Rated 5 out of 5 by from Tax season is stressful. TurboTax helps! Tax season is always stressful, but Turbo Tax make the process as easy as possible. I love the Live help that I can get too! Makes me feel that much better about my taxes.
Date published: 2023-02-28
Rated 5 out of 5 by from Taxes have never been this easy Turbo tax has been amazing to work with and made my tax filing very easy to deal with without much paperwork.
Date published: 2023-02-28
Rated 3 out of 5 by from Mixed Review but would still use I use Home and Business for a moderately complicated return with 5 sources of income. Turbotax's easy step process is efficient, generally, and always improving, so 5 stars for that; but I have yet to complete a return without having to call to get help with a lack of clarity in certain sections, so 4 stars there. This year it required two calls to complete a problem consultation. The first advisor was mixed up and completely misadvised me, and it was clear. This has not happened before, in 8 years of use. The second advisor really knew his stuff and explained correctly what to do and why. The second problem had to do with ip pins. I had lost my wife's. The advisor said in most if not all cases only one was necessary. I filed anyway, and the return was rejected. Two out of 3 bad advisors means more supervision and credentialing of advisors is necessary immediately, so 2 at best on advice. Average rating 3.
Date published: 2023-02-28
Rated 5 out of 5 by from Helpful and convenient I always file my own tax return using TurboTax. The online help is very helpful and I learn something new each time about federal tax returns. Being able to efile saves a lot of time and is very convenient! Thank you, TurboTax!
Date published: 2023-02-28
Rated 5 out of 5 by from I love turbo tax! I use it every year. It is so easy to do your taxes here. It will walk you right through.
Date published: 2023-02-28
Rated 5 out of 5 by from Unknown Ithey ask all the necessary questions which makes filing so simple
Date published: 2023-02-28
Rated 5 out of 5 by from Super easy Been using turbo tax for 5 years and love it I recommend this to everyone who needs help doing their taxes.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8561
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Partnership postings and Guaranteed payments I have used TurboTax for years. I use QB so I thought it would be easy to pull the data in. This year I entered it manually and it saved me so much time, instead of trying to correct and manage where TT put my data. It always posted Guaranteed payments weird. Each year I had to fight to get the numbers in correctly.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax is Great! I think this year it was much easier to file my tax return than last year.
Date published: 2023-02-28
Rated 5 out of 5 by from A lot of changes this year. I retired this year which caused a lot of changes from previous years. The TurboTax software helped a lot. The live review gave me a lot of confidence that everything is correct.
Date published: 2023-02-28
Rated 5 out of 5 by from Tax season is stressful. TurboTax helps! Tax season is always stressful, but Turbo Tax make the process as easy as possible. I love the Live help that I can get too! Makes me feel that much better about my taxes.
Date published: 2023-02-28
Rated 5 out of 5 by from Taxes have never been this easy Turbo tax has been amazing to work with and made my tax filing very easy to deal with without much paperwork.
Date published: 2023-02-28
Rated 3 out of 5 by from Mixed Review but would still use I use Home and Business for a moderately complicated return with 5 sources of income. Turbotax's easy step process is efficient, generally, and always improving, so 5 stars for that; but I have yet to complete a return without having to call to get help with a lack of clarity in certain sections, so 4 stars there. This year it required two calls to complete a problem consultation. The first advisor was mixed up and completely misadvised me, and it was clear. This has not happened before, in 8 years of use. The second advisor really knew his stuff and explained correctly what to do and why. The second problem had to do with ip pins. I had lost my wife's. The advisor said in most if not all cases only one was necessary. I filed anyway, and the return was rejected. Two out of 3 bad advisors means more supervision and credentialing of advisors is necessary immediately, so 2 at best on advice. Average rating 3.
Date published: 2023-02-28
Rated 5 out of 5 by from Helpful and convenient I always file my own tax return using TurboTax. The online help is very helpful and I learn something new each time about federal tax returns. Being able to efile saves a lot of time and is very convenient! Thank you, TurboTax!
Date published: 2023-02-28
Rated 5 out of 5 by from I love turbo tax! I use it every year. It is so easy to do your taxes here. It will walk you right through.
Date published: 2023-02-28
Rated 5 out of 5 by from Unknown Ithey ask all the necessary questions which makes filing so simple
Date published: 2023-02-28
Rated 5 out of 5 by from Super easy Been using turbo tax for 5 years and love it I recommend this to everyone who needs help doing their taxes.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8561