TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
JessicaLucy from
TurboTax is easy to use!
Walks you through everything! Easy to navigate, Quick and accurate!
Date published: 2022-03-20
Rated 5 out of 5 by
Val101 from
TurboTax is the best!
Ease of use. Expert was extremely knowledgeable and answered questions clearly & promptly
Date published: 2022-03-20
Rated 5 out of 5 by
lolaFL77 from
turbotax is excellent
I love using this product. It's a very smooth process, saves time and money. I've used turbo tax for over 10 years
Date published: 2022-03-20
Rated 5 out of 5 by
Indpls Joe from
Excellent Customer Support
Excellent Tax Software, but one of the things I love most about the product is the most excellent customer support TurboTax provides. Fast, Friendly, and Effective. First class for sure.
Date published: 2022-03-20
Rated 5 out of 5 by
Amelia23 from
Was alaome
Good they were very helpfully very simple and quick
Date published: 2022-03-20
Rated 5 out of 5 by
vioduran from
great service
great service! needed help with a few tabs. online chat helped me a lot to complete my tax return
Date published: 2022-03-20
Rated 4 out of 5 by
Nor17mita from
Took a while but had a great expert
I had a problem with the first expert and made the process longer. But second expert is awesome. Very knowledgeable and friendly!
Date published: 2022-03-20
Rated 4 out of 5 by
MLAD from
Good but....
I've been this product for years. Its easy to use and the import function helps speed up the filing process. But...I hate the constant push as I work through the filing process to upgrade Turbotax for additional coverage etc. Its annoying! Also, its getting a bit expensive.
Date published: 2022-03-20
Rated 3 out of 5 by
MMMcgee from
Not so hot!
It was very difficult and when I asked for help. The first person was helpful but took forever and getting response was slow. The second person just hung on there and I ended up figuring it out. The third person was right on!!
Date published: 2022-03-20
Rated 5 out of 5 by
Debingram23 from
Great
Thanks thought it was free easy but something confusing… trusting you’ve covered everything
All TurboTax® Offerings Reviews - Page 8559
Date published: 2022-03-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JessicaLucy from
TurboTax is easy to use!
Walks you through everything! Easy to navigate, Quick and accurate!
Date published: 2022-03-20
Rated 5 out of 5 by
Val101 from
TurboTax is the best!
Ease of use. Expert was extremely knowledgeable and answered questions clearly & promptly
Date published: 2022-03-20
Rated 5 out of 5 by
lolaFL77 from
turbotax is excellent
I love using this product. It's a very smooth process, saves time and money. I've used turbo tax for over 10 years
Date published: 2022-03-20
Rated 5 out of 5 by
Indpls Joe from
Excellent Customer Support
Excellent Tax Software, but one of the things I love most about the product is the most excellent customer support TurboTax provides. Fast, Friendly, and Effective. First class for sure.
Date published: 2022-03-20
Rated 5 out of 5 by
Amelia23 from
Was alaome
Good they were very helpfully very simple and quick
Date published: 2022-03-20
Rated 5 out of 5 by
vioduran from
great service
great service! needed help with a few tabs. online chat helped me a lot to complete my tax return
Date published: 2022-03-20
Rated 4 out of 5 by
Nor17mita from
Took a while but had a great expert
I had a problem with the first expert and made the process longer. But second expert is awesome. Very knowledgeable and friendly!
Date published: 2022-03-20
Rated 4 out of 5 by
MLAD from
Good but....
I've been this product for years. Its easy to use and the import function helps speed up the filing process. But...I hate the constant push as I work through the filing process to upgrade Turbotax for additional coverage etc. Its annoying! Also, its getting a bit expensive.
Date published: 2022-03-20
Rated 3 out of 5 by
MMMcgee from
Not so hot!
It was very difficult and when I asked for help. The first person was helpful but took forever and getting response was slow. The second person just hung on there and I ended up figuring it out. The third person was right on!!
Date published: 2022-03-20
Rated 5 out of 5 by
Debingram23 from
Great
Thanks thought it was free easy but something confusing… trusting you’ve covered everything
All TurboTax® Offerings Reviews - Page 8559
Date published: 2022-03-20