TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from third year tying to use this software. I'm done! Just simply not slick! Can't increase font. Difficulty uploading updates. Challenges reloading after updates. Extreme difficulty filing!!!! DONE with Turbo Tax...........
Date published: 2023-02-28
Rated 4 out of 5 by from Turbo tax is expensive for a simple tax preparatio It was a smooth experience but I’m disappointed in the fee for filing a basic tax form.
Date published: 2023-02-28
Rated 5 out of 5 by from Detailed, clear, and easy Everything you need to know about filing, is within, and if you can't find it, the easy chat window/customer support will easily guide you to it. (google was good resource as well!). I was absolutely shocked at how easy it was to snap a picture of my W2's and all of the necessary/needed info was auto loaded into the tax return! I LOVED that, as that was one of my fears...entering something wrong or on the wrong line, but the TurboTax site did its thing! impressed. Though it took me a while to finish, it was mostly on my end, as I was being extremely cautious, as this was my first time doing my taxes on my own (I'm 44...yikes). BUT I was able to get through it all!
Date published: 2023-02-28
Rated 5 out of 5 by from Great Go turbo u want go wrong easy to use this is my 6 yrs
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax is easy to use and flows quite well I have used turboTax for several years and plan to continue TurboTax
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax is number one with me The help I received on live support got me to the final stretch and finish line to file my returns
Date published: 2023-02-28
Rated 4 out of 5 by from reviewing Incomeis not always clear as to what the it kep telling me to review my income and it did not highlight errors. that was confusing. also w2G was not in the list of incomes i had to seach for it
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax is outstanding to use I use TurboTax because it's quick and easy, with explanations for everything available. I get my taxes done in record time. I recommend them to everyone
Date published: 2023-02-28
Rated 5 out of 5 by from Easy to use Great job making an easy to use program. I had some extra steps and it was not challenging.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax is amazing I always had a great experience with Turbo Tax and never once had any problems with them. They always knew how to help me file my taxes and I will continue to keep on using Turbo Tax as long as it is continue to be around.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8555
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from third year tying to use this software. I'm done! Just simply not slick! Can't increase font. Difficulty uploading updates. Challenges reloading after updates. Extreme difficulty filing!!!! DONE with Turbo Tax...........
Date published: 2023-02-28
Rated 4 out of 5 by from Turbo tax is expensive for a simple tax preparatio It was a smooth experience but I’m disappointed in the fee for filing a basic tax form.
Date published: 2023-02-28
Rated 5 out of 5 by from Detailed, clear, and easy Everything you need to know about filing, is within, and if you can't find it, the easy chat window/customer support will easily guide you to it. (google was good resource as well!). I was absolutely shocked at how easy it was to snap a picture of my W2's and all of the necessary/needed info was auto loaded into the tax return! I LOVED that, as that was one of my fears...entering something wrong or on the wrong line, but the TurboTax site did its thing! impressed. Though it took me a while to finish, it was mostly on my end, as I was being extremely cautious, as this was my first time doing my taxes on my own (I'm 44...yikes). BUT I was able to get through it all!
Date published: 2023-02-28
Rated 5 out of 5 by from Great Go turbo u want go wrong easy to use this is my 6 yrs
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax is easy to use and flows quite well I have used turboTax for several years and plan to continue TurboTax
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax is number one with me The help I received on live support got me to the final stretch and finish line to file my returns
Date published: 2023-02-28
Rated 4 out of 5 by from reviewing Incomeis not always clear as to what the it kep telling me to review my income and it did not highlight errors. that was confusing. also w2G was not in the list of incomes i had to seach for it
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax is outstanding to use I use TurboTax because it's quick and easy, with explanations for everything available. I get my taxes done in record time. I recommend them to everyone
Date published: 2023-02-28
Rated 5 out of 5 by from Easy to use Great job making an easy to use program. I had some extra steps and it was not challenging.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax is amazing I always had a great experience with Turbo Tax and never once had any problems with them. They always knew how to help me file my taxes and I will continue to keep on using Turbo Tax as long as it is continue to be around.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8555