TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
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TurboTax CD/Download
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Rated 5 out of 5 by
kingsblend from
Yay
Thank you for making this simple. This was my first time filing with capital gains and your system makes it very easy for me.
Date published: 2021-02-25
Rated 3 out of 5 by
null from
Double taxation of employee stock options
Turbo Tax could be doing a better job of preventing its users from being double taxed for the sale of employee stock options sales. Using your import feature (which actually worked this year! 3 stars for that), income from employee stock options sales are listed in W2 box 12 - code V, as well as on a 1099-B from the brokerage handing the sale. There is no guidance for the user that they may need to adjust the cost basis on the 1099-B to avoid double taxation.
Date published: 2021-02-25
Rated 5 out of 5 by
TDCastillo from
turbo tax was really user friendly
first time filing my taxes. i found Turbo Tax to be user friendly and helpful. My mom uses it every year and recommended i use it. Glad I did :)
Date published: 2021-02-25
Rated 4 out of 5 by
WendyinBrooklyn from
instructions in plain language
Doing your taxes is scary. Getting instructions in plain language helps! Also, kudos for some human-sounding pep talks along the way. One star off for cost. I had to upgrade twice to finish (Premier+State).
Date published: 2021-02-25
Rated 5 out of 5 by
Rob6059 from
Great Service
Turbo tax has added support with real CPA's and there advise was great and helpful
Date published: 2021-02-25
Rated 5 out of 5 by
HD2020 from
none
I was getting very frustrated with the issues coming up on my end. I called a expert and we went through it together. After several attempts we were successful. What a relief to have someone to help me.
Date published: 2021-02-25
Rated 5 out of 5 by
Horsedeejay from
Great expert help
I had a few questions and discovered a bug, the expert resolved the questions quickly and sent to IT a request to fix, bug was fixed by the next day. Great service all around.
Date published: 2021-02-25
Rated 5 out of 5 by
HH awesome from
Easiest way to do your taxes!
This is the way to do your taxes, it walks you through every tax issue you may have. doing my taxes for 5 years now..
Date published: 2021-02-25
Rated 5 out of 5 by
Maskell85 from
Very easy
Was easyest way I have ever filled. Thanks I will be using it next year
Date published: 2021-02-25
Rated 5 out of 5 by
Brian Marv from
Love turbo...
So convenient and easy to follow. Will definitely use them in the future.
All TurboTax® Offerings Reviews - Page 8553
Date published: 2021-02-25
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
kingsblend from
Yay
Thank you for making this simple. This was my first time filing with capital gains and your system makes it very easy for me.
Date published: 2021-02-25
Rated 3 out of 5 by
null from
Double taxation of employee stock options
Turbo Tax could be doing a better job of preventing its users from being double taxed for the sale of employee stock options sales. Using your import feature (which actually worked this year! 3 stars for that), income from employee stock options sales are listed in W2 box 12 - code V, as well as on a 1099-B from the brokerage handing the sale. There is no guidance for the user that they may need to adjust the cost basis on the 1099-B to avoid double taxation.
Date published: 2021-02-25
Rated 5 out of 5 by
TDCastillo from
turbo tax was really user friendly
first time filing my taxes. i found Turbo Tax to be user friendly and helpful. My mom uses it every year and recommended i use it. Glad I did :)
Date published: 2021-02-25
Rated 4 out of 5 by
WendyinBrooklyn from
instructions in plain language
Doing your taxes is scary. Getting instructions in plain language helps! Also, kudos for some human-sounding pep talks along the way. One star off for cost. I had to upgrade twice to finish (Premier+State).
Date published: 2021-02-25
Rated 5 out of 5 by
Rob6059 from
Great Service
Turbo tax has added support with real CPA's and there advise was great and helpful
Date published: 2021-02-25
Rated 5 out of 5 by
HD2020 from
none
I was getting very frustrated with the issues coming up on my end. I called a expert and we went through it together. After several attempts we were successful. What a relief to have someone to help me.
Date published: 2021-02-25
Rated 5 out of 5 by
Horsedeejay from
Great expert help
I had a few questions and discovered a bug, the expert resolved the questions quickly and sent to IT a request to fix, bug was fixed by the next day. Great service all around.
Date published: 2021-02-25
Rated 5 out of 5 by
HH awesome from
Easiest way to do your taxes!
This is the way to do your taxes, it walks you through every tax issue you may have. doing my taxes for 5 years now..
Date published: 2021-02-25
Rated 5 out of 5 by
Maskell85 from
Very easy
Was easyest way I have ever filled. Thanks I will be using it next year
Date published: 2021-02-25
Rated 5 out of 5 by
Brian Marv from
Love turbo...
So convenient and easy to follow. Will definitely use them in the future.
All TurboTax® Offerings Reviews - Page 8553
Date published: 2021-02-25