TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Very easy to use I have used turbotax for 3 years and have had a great experience, they walk you through everything it makes it so simple.
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTaxx Finally , all the problems I had with TurboTax have been fixed. I can easily file my taxes on my own no problem at all .
Date published: 2022-02-23
Rated 5 out of 5 by from very easy This is the second year I use Turbotax, and it been very easy and helpful
Date published: 2022-02-23
Rated 4 out of 5 by from Pretty easy This is my 8th year with Turbo Tax. I love how easy it is and how informative.
Date published: 2022-02-23
Rated 5 out of 5 by from Awsome Last year I paid $650 to have someone else do my return. This year I used TurboTax and it was easy, simple and quick. I signed up for Deluxe because I had questions and was connected with an agent who helped me with all my questions and walked me through my whole return. I saved a lot of money and feel empowered for future returns and wish I had tried TurboTax sooner!
Date published: 2022-02-23
Rated 4 out of 5 by from Turbo Tax Is a Great Service (terrible technology) Taxes were done well, and relatively timely, our taxes are relatively complex with a lot going on that needed to be looked into, PPP, Grants, child tax credits being strange, etc. but they did it. The biggest problem was with the tech, notifications, difficulty on the webiste, being kicked, the chat being VERY messed up (shift + enter, is standard for line break, hitting just enter sends the message, so if it is a detailed response, we are dealing with taxes here, and you need lots of line breaks, well some GENIUS decided that shift enter should be the key combo for the remote assistance, so every time I hit it I have to close that out... SUPER ANNOYING, and that is just one example of MANY problems that brings this service from a 10 star service to a 4 star "meh" service)
Date published: 2022-02-23
Rated 5 out of 5 by from I Love TurboTax Super easy to file! My first time using Turbo and I will definitely be back next year.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax helped me on each and every step Turbo Tax Live experts try to help you as much they can. They are very patient.
Date published: 2022-02-23
Rated 4 out of 5 by from Easy Filing with TurboTax Turbo Tax makes filling out your own taxes very easy and there are helpful tools for what you don't understand or aren't sure about. They cover all the deductions and areas possible. My only downside is they boast about being free, but it cost me $80 a year. Hidden fees, but I prefer it to other tax software I've used in the past. I need deluxe to include my ACA forms and it isn't free.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax is amazing Made sure I did everything correctly and fast and friendly manner very professional
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 8551
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy to use I have used turbotax for 3 years and have had a great experience, they walk you through everything it makes it so simple.
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTaxx Finally , all the problems I had with TurboTax have been fixed. I can easily file my taxes on my own no problem at all .
Date published: 2022-02-23
Rated 5 out of 5 by from very easy This is the second year I use Turbotax, and it been very easy and helpful
Date published: 2022-02-23
Rated 4 out of 5 by from Pretty easy This is my 8th year with Turbo Tax. I love how easy it is and how informative.
Date published: 2022-02-23
Rated 5 out of 5 by from Awsome Last year I paid $650 to have someone else do my return. This year I used TurboTax and it was easy, simple and quick. I signed up for Deluxe because I had questions and was connected with an agent who helped me with all my questions and walked me through my whole return. I saved a lot of money and feel empowered for future returns and wish I had tried TurboTax sooner!
Date published: 2022-02-23
Rated 4 out of 5 by from Turbo Tax Is a Great Service (terrible technology) Taxes were done well, and relatively timely, our taxes are relatively complex with a lot going on that needed to be looked into, PPP, Grants, child tax credits being strange, etc. but they did it. The biggest problem was with the tech, notifications, difficulty on the webiste, being kicked, the chat being VERY messed up (shift + enter, is standard for line break, hitting just enter sends the message, so if it is a detailed response, we are dealing with taxes here, and you need lots of line breaks, well some GENIUS decided that shift enter should be the key combo for the remote assistance, so every time I hit it I have to close that out... SUPER ANNOYING, and that is just one example of MANY problems that brings this service from a 10 star service to a 4 star "meh" service)
Date published: 2022-02-23
Rated 5 out of 5 by from I Love TurboTax Super easy to file! My first time using Turbo and I will definitely be back next year.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax helped me on each and every step Turbo Tax Live experts try to help you as much they can. They are very patient.
Date published: 2022-02-23
Rated 4 out of 5 by from Easy Filing with TurboTax Turbo Tax makes filling out your own taxes very easy and there are helpful tools for what you don't understand or aren't sure about. They cover all the deductions and areas possible. My only downside is they boast about being free, but it cost me $80 a year. Hidden fees, but I prefer it to other tax software I've used in the past. I need deluxe to include my ACA forms and it isn't free.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax is amazing Made sure I did everything correctly and fast and friendly manner very professional
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 8551