TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from TurboTax is Awesome! We love TurboTax! The software is very easy to use and the live tax expert was great!! Will definitely use again and highly recommend.
Date published: 2023-04-18
Rated 5 out of 5 by from Dennis was amazing Had to Amended return and dennis was extremely knowledgeable
Date published: 2023-04-18
Rated 5 out of 5 by from Easy Tax Return It was very easy to fill out and submit the return.
Date published: 2023-04-18
Rated 5 out of 5 by from Amazing and super quick less than 18 mins I had everything ready in front of me and it was supper quick and awsome to use! very user friendly ! a 90 year old grandma could have done this by themseklf
Date published: 2023-04-18
Rated 5 out of 5 by from Thank heavens for Turbo Tax The detailed step-by-step, page by page format is easy for me to use, I intend to use it every year.
Date published: 2023-04-18
Rated 5 out of 5 by from fast and easy fast and easy to work with. will be back next year
Date published: 2023-04-18
Rated 2 out of 5 by from Discount never applied Offered a 20% off discount and a $10 off discount, neither applied after multiple attempts. Stupid. Frusterating.
Date published: 2023-04-18
Rated 2 out of 5 by from TurboTax is okay but not for me. I would prefer a system that allows me to fill in the forms, not answer questions as they come up (I do have experience with tax returns). I did become confused by a message concerning line 11B of K-1 1041 that sent me on a wild goose chase. I did take advantage of the live assistance and finally realized that the message was irrelevant to my return. Your software should have noted that since I was using the standard deduction, their was no need for the note that box 11B required follow-up or at least been specific about what the issue was. The expert Mary(?) was very patient and helpful.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax is great for the most part.....but then Everything was great until the AGI incident occurred!!!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Best Year After Year Have used In2it TTAX since it was first offered--quite pleased for my requirements. No disappointments. Several times the Customer Support desk has been of great help!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 856
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Awesome! We love TurboTax! The software is very easy to use and the live tax expert was great!! Will definitely use again and highly recommend.
Date published: 2023-04-18
Rated 5 out of 5 by from Dennis was amazing Had to Amended return and dennis was extremely knowledgeable
Date published: 2023-04-18
Rated 5 out of 5 by from Easy Tax Return It was very easy to fill out and submit the return.
Date published: 2023-04-18
Rated 5 out of 5 by from Amazing and super quick less than 18 mins I had everything ready in front of me and it was supper quick and awsome to use! very user friendly ! a 90 year old grandma could have done this by themseklf
Date published: 2023-04-18
Rated 5 out of 5 by from Thank heavens for Turbo Tax The detailed step-by-step, page by page format is easy for me to use, I intend to use it every year.
Date published: 2023-04-18
Rated 5 out of 5 by from fast and easy fast and easy to work with. will be back next year
Date published: 2023-04-18
Rated 2 out of 5 by from Discount never applied Offered a 20% off discount and a $10 off discount, neither applied after multiple attempts. Stupid. Frusterating.
Date published: 2023-04-18
Rated 2 out of 5 by from TurboTax is okay but not for me. I would prefer a system that allows me to fill in the forms, not answer questions as they come up (I do have experience with tax returns). I did become confused by a message concerning line 11B of K-1 1041 that sent me on a wild goose chase. I did take advantage of the live assistance and finally realized that the message was irrelevant to my return. Your software should have noted that since I was using the standard deduction, their was no need for the note that box 11B required follow-up or at least been specific about what the issue was. The expert Mary(?) was very patient and helpful.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax is great for the most part.....but then Everything was great until the AGI incident occurred!!!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Best Year After Year Have used In2it TTAX since it was first offered--quite pleased for my requirements. No disappointments. Several times the Customer Support desk has been of great help!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 856