TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from good stuff Turbo Tax Online Free edition worked well for my needs.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax is Awesome I Have used Turbo Tax for more than fifteen years and am very pleased with it.
Date published: 2022-04-08
Rated 2 out of 5 by from The "finish" Pretty much sucked this year Completely the taxes went along very well, but when filing electronically, there was an issue with the AGI. Community had some suggestions but did not work. Contacted TT and got a pleasant person but could not get problem fixed and file electronically. You should fix your software. I did not get what was promised,
Date published: 2022-04-08
Rated 5 out of 5 by from Every Aspect is Professional! I've been using TurboTax for years, and will never change! They have thought of everything and the Live Support is Outstanding!!!
Date published: 2022-04-08
Rated 5 out of 5 by from turbo tax was a pleasant experience I hate numbers and the tax thing gives me a headache. I felt not as stressed and felt like it was a smooth enough experience.
Date published: 2022-04-08
Rated 5 out of 5 by from Something to improve while you are putting all the data in, you do not know if you will exceed the 'standard deductions'. make it easier to look at the actual 'forms' assuming you will use the 'itemized deductions'. In my situation I always seem to be very close to being able to use 'itemized deductions.
Date published: 2022-04-08
Rated 3 out of 5 by from Turbo Tax There is a need to allow the audit defense fee to be charged against bank account vs credit card. For some reason, the drop down on my computer would not me to get the button for my credit card and as such, there was no number to call take my credit card number. I processed my return with out that protection and had to hold off on processing the state return, since i could not get to my credit card.
Date published: 2022-04-08
Rated 5 out of 5 by from Great Service Shirley was excellent to work with, would recommend in the future and will continue to use this service.
Date published: 2022-04-08
Rated 1 out of 5 by from Stop lobbying congress so we have to buy this Free edition hardly covers anything slightly out of the ordinary including any investments etc.
Date published: 2022-04-08
Rated 2 out of 5 by from It get's the job done Every time I use Turbo tax I have to pay and I only have my W-2 and a 199-DIV
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 8549
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from good stuff Turbo Tax Online Free edition worked well for my needs.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax is Awesome I Have used Turbo Tax for more than fifteen years and am very pleased with it.
Date published: 2022-04-08
Rated 2 out of 5 by from The "finish" Pretty much sucked this year Completely the taxes went along very well, but when filing electronically, there was an issue with the AGI. Community had some suggestions but did not work. Contacted TT and got a pleasant person but could not get problem fixed and file electronically. You should fix your software. I did not get what was promised,
Date published: 2022-04-08
Rated 5 out of 5 by from Every Aspect is Professional! I've been using TurboTax for years, and will never change! They have thought of everything and the Live Support is Outstanding!!!
Date published: 2022-04-08
Rated 5 out of 5 by from turbo tax was a pleasant experience I hate numbers and the tax thing gives me a headache. I felt not as stressed and felt like it was a smooth enough experience.
Date published: 2022-04-08
Rated 5 out of 5 by from Something to improve while you are putting all the data in, you do not know if you will exceed the 'standard deductions'. make it easier to look at the actual 'forms' assuming you will use the 'itemized deductions'. In my situation I always seem to be very close to being able to use 'itemized deductions.
Date published: 2022-04-08
Rated 3 out of 5 by from Turbo Tax There is a need to allow the audit defense fee to be charged against bank account vs credit card. For some reason, the drop down on my computer would not me to get the button for my credit card and as such, there was no number to call take my credit card number. I processed my return with out that protection and had to hold off on processing the state return, since i could not get to my credit card.
Date published: 2022-04-08
Rated 5 out of 5 by from Great Service Shirley was excellent to work with, would recommend in the future and will continue to use this service.
Date published: 2022-04-08
Rated 1 out of 5 by from Stop lobbying congress so we have to buy this Free edition hardly covers anything slightly out of the ordinary including any investments etc.
Date published: 2022-04-08
Rated 2 out of 5 by from It get's the job done Every time I use Turbo tax I have to pay and I only have my W-2 and a 199-DIV
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 8549