TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from TURBO TAX IS ON POINT, WILL BE BACK NEXT YEAR. SERVICE WAS GOOD AND DIDN'T HAVE ANY PROBLEMS AT ALL!
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome Easy and convenient, enjoy the experience very much
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax works! I've used turbo tax for years and I tried a different accountant last year who got me a little less refund but wanted to charge me a lot more to file. I will be going with Turbo tax from here on out as it has always gotten me a great refund with a small fee plus audit defense. Thanks!!
Date published: 2021-03-02
Rated 1 out of 5 by from Very Buggy This year This year was very buggy, not all forms carried over from 2019. I had to reset my refund twice and start over. Wouldn't recommend using for 2020 tax returns.
Date published: 2021-03-02
Rated 5 out of 5 by from Incredibly Simple I love the step-by-step instructions for each section, it's like having my hand held through the whole process. Makes this super easy and not complicated, especially for first time filers. :)
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome Super easy, great way to do my first taxes! Will use again next year!
Date published: 2021-03-02
Rated 4 out of 5 by from Resolved Issues! While I had the worst time using Turbo Tax for 2020, the Product Specialists I talked with on the phone were very patient!! (I have used Turbo Tax for many, many years without problems!!) This was just the first time I have been frustrated. I have to say, however, that I thought explanations for entries could have used better explanation in a few cases.
Date published: 2021-03-02
Rated 5 out of 5 by from Quick call backs, knowledgeable workers Both workers were helpful and answered my questions
Date published: 2021-03-02
Rated 5 out of 5 by from Easy To Use and Awesome Service! This was my first time filing taxes alone and as an independent. I was very nervous but TurboTax made it as easy as possible. It didn't take long at all and they made sure i got the absolute most out of returns. They even solved an issue i had the same day over the phone. Definitely recommend.
Date published: 2021-03-02
Rated 5 out of 5 by from Great tax tool Turbo Tax is very convenient and helpful with all of my tax needs.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8545
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TURBO TAX IS ON POINT, WILL BE BACK NEXT YEAR. SERVICE WAS GOOD AND DIDN'T HAVE ANY PROBLEMS AT ALL!
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome Easy and convenient, enjoy the experience very much
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax works! I've used turbo tax for years and I tried a different accountant last year who got me a little less refund but wanted to charge me a lot more to file. I will be going with Turbo tax from here on out as it has always gotten me a great refund with a small fee plus audit defense. Thanks!!
Date published: 2021-03-02
Rated 1 out of 5 by from Very Buggy This year This year was very buggy, not all forms carried over from 2019. I had to reset my refund twice and start over. Wouldn't recommend using for 2020 tax returns.
Date published: 2021-03-02
Rated 5 out of 5 by from Incredibly Simple I love the step-by-step instructions for each section, it's like having my hand held through the whole process. Makes this super easy and not complicated, especially for first time filers. :)
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome Super easy, great way to do my first taxes! Will use again next year!
Date published: 2021-03-02
Rated 4 out of 5 by from Resolved Issues! While I had the worst time using Turbo Tax for 2020, the Product Specialists I talked with on the phone were very patient!! (I have used Turbo Tax for many, many years without problems!!) This was just the first time I have been frustrated. I have to say, however, that I thought explanations for entries could have used better explanation in a few cases.
Date published: 2021-03-02
Rated 5 out of 5 by from Quick call backs, knowledgeable workers Both workers were helpful and answered my questions
Date published: 2021-03-02
Rated 5 out of 5 by from Easy To Use and Awesome Service! This was my first time filing taxes alone and as an independent. I was very nervous but TurboTax made it as easy as possible. It didn't take long at all and they made sure i got the absolute most out of returns. They even solved an issue i had the same day over the phone. Definitely recommend.
Date published: 2021-03-02
Rated 5 out of 5 by from Great tax tool Turbo Tax is very convenient and helpful with all of my tax needs.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8545