TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo tax is very helpful It has been a very good experience with turbo tax over the years. Thanks!
Date published: 2022-04-16
Rated 5 out of 5 by from Works every year I have used TurboTax for more than a decade. Definitely reliable
Date published: 2022-04-16
Rated 2 out of 5 by from Needs Work The transfer from Ed Jones, transferred it twice and created false 1099R for IRA distributions that were never done, Ed Jones Created no 1099R's for 2021. Please fix this and many of the other errors and details that are erroneous and not reported on foreign income and interest paid worksheets.
Date published: 2022-04-16
Rated 2 out of 5 by from Search is useless for the current filling. I just want to verify my entry for my last year's AGI, required for e-filing. Using the Search function all I got was Internet stuff. I wanted what was on my form. Step -by-step was not helpful at all. Going form by form was not helpful. After many searches I had to restart the program and go entry by entry to finally arrive at my last year's AGI, a large waste of time.
Date published: 2022-04-16
Rated 3 out of 5 by from TurboTax is Awesome Tool.. But need improvement. The tool is awesome. But it requires a lot of navigation knowledge and passion to handle this tool. Everywhere they recommend inbuilt tool and their services.
Date published: 2022-04-16
Rated 5 out of 5 by from Good product Great product. I've used Turbo Tax for years. No complaints
Date published: 2022-04-16
Rated 5 out of 5 by from Great UI First time user of Turbotax, it was very easy to use and navigate. I feel confident no mistakes were made.
Date published: 2022-04-16
Rated 5 out of 5 by from turbo tax is easy to use Turbo made the questions and information easy to access
Date published: 2022-04-16
Rated 4 out of 5 by from added fees... Right when you think you're saving money by using the "free" online version, there are "hidden" fees added. Still a hair cheaper than other options, but maybe not for long. Will definitely shop around a little next year.
Date published: 2022-04-16
Rated 2 out of 5 by from This has been frustrating Difficulty with crypto data input, and im very upset about making a credit karma bank account that should have been clearer
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 8543
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is very helpful It has been a very good experience with turbo tax over the years. Thanks!
Date published: 2022-04-16
Rated 5 out of 5 by from Works every year I have used TurboTax for more than a decade. Definitely reliable
Date published: 2022-04-16
Rated 2 out of 5 by from Needs Work The transfer from Ed Jones, transferred it twice and created false 1099R for IRA distributions that were never done, Ed Jones Created no 1099R's for 2021. Please fix this and many of the other errors and details that are erroneous and not reported on foreign income and interest paid worksheets.
Date published: 2022-04-16
Rated 2 out of 5 by from Search is useless for the current filling. I just want to verify my entry for my last year's AGI, required for e-filing. Using the Search function all I got was Internet stuff. I wanted what was on my form. Step -by-step was not helpful at all. Going form by form was not helpful. After many searches I had to restart the program and go entry by entry to finally arrive at my last year's AGI, a large waste of time.
Date published: 2022-04-16
Rated 3 out of 5 by from TurboTax is Awesome Tool.. But need improvement. The tool is awesome. But it requires a lot of navigation knowledge and passion to handle this tool. Everywhere they recommend inbuilt tool and their services.
Date published: 2022-04-16
Rated 5 out of 5 by from Good product Great product. I've used Turbo Tax for years. No complaints
Date published: 2022-04-16
Rated 5 out of 5 by from Great UI First time user of Turbotax, it was very easy to use and navigate. I feel confident no mistakes were made.
Date published: 2022-04-16
Rated 5 out of 5 by from turbo tax is easy to use Turbo made the questions and information easy to access
Date published: 2022-04-16
Rated 4 out of 5 by from added fees... Right when you think you're saving money by using the "free" online version, there are "hidden" fees added. Still a hair cheaper than other options, but maybe not for long. Will definitely shop around a little next year.
Date published: 2022-04-16
Rated 2 out of 5 by from This has been frustrating Difficulty with crypto data input, and im very upset about making a credit karma bank account that should have been clearer
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 8543