TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax Was awesome! It was so nice to let someone else help me unscramble all the details with our return this year. We were owning money and now we are not!
Date published: 2022-03-06
Rated 2 out of 5 by from Problems with Windows 11 Home Edition Problems with entering activation code for downloaded product. Finally found something online recommending repeated changes to screen resolution as work-around, which did the trick. Now TurboTax keeps locking up when trying to enter credit card number to pay for state e-file, with no fix found yet. I've used TurboTax for 15 years straight. This might be the last.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is wonderful tool Turbo Tax is great to transfer previous years tax document to the present filing year. It helps to have the tab to better understand a certain form.
Date published: 2022-03-06
Rated 5 out of 5 by from turbo tax is amazing it was an amazing experience. i would recommend use for anyone.
Date published: 2022-03-06
Rated 5 out of 5 by from How easy to do The process has been super easy and has relieved the stress of previous years.
Date published: 2022-03-06
Rated 5 out of 5 by from Taxes Made Easy Takes the stress out. Guides you every step of the way. Can't go wrong.
Date published: 2022-03-06
Rated 5 out of 5 by from Very user friendly interface It was very easy to sign up, and support was always available
Date published: 2022-03-06
Rated 5 out of 5 by from Easy to use product This is the 3rd year I've used Turbo Tax, and even with extra forms I have, they make it SO easy. It takes you through all the steps and asks questions to guide you to the right place. Could not recommend any product more.
Date published: 2022-03-06
Rated 5 out of 5 by from Great Customer service received great customer service from all agents as well as accurate help 10/10
Date published: 2022-03-06
Rated 4 out of 5 by from Turbo Tax tries to make it easy for Average Joe TT is pretty darn good. 2 things that bug me: 1) When I need to locate a particular item, the search function doesn't really help much. It explains to me the meaning of the item, but it doesn't tell me how to get to it in my entries. 2) When I need to update a particular item that I've already entered, I have to answer again all the questions associated with that item. And what's more all those questions appear one screen at a time. I wish they were more consolidated on fewer screens, so that I could just update the particular answer in need to touch.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 8542
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Was awesome! It was so nice to let someone else help me unscramble all the details with our return this year. We were owning money and now we are not!
Date published: 2022-03-06
Rated 2 out of 5 by from Problems with Windows 11 Home Edition Problems with entering activation code for downloaded product. Finally found something online recommending repeated changes to screen resolution as work-around, which did the trick. Now TurboTax keeps locking up when trying to enter credit card number to pay for state e-file, with no fix found yet. I've used TurboTax for 15 years straight. This might be the last.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is wonderful tool Turbo Tax is great to transfer previous years tax document to the present filing year. It helps to have the tab to better understand a certain form.
Date published: 2022-03-06
Rated 5 out of 5 by from turbo tax is amazing it was an amazing experience. i would recommend use for anyone.
Date published: 2022-03-06
Rated 5 out of 5 by from How easy to do The process has been super easy and has relieved the stress of previous years.
Date published: 2022-03-06
Rated 5 out of 5 by from Taxes Made Easy Takes the stress out. Guides you every step of the way. Can't go wrong.
Date published: 2022-03-06
Rated 5 out of 5 by from Very user friendly interface It was very easy to sign up, and support was always available
Date published: 2022-03-06
Rated 5 out of 5 by from Easy to use product This is the 3rd year I've used Turbo Tax, and even with extra forms I have, they make it SO easy. It takes you through all the steps and asks questions to guide you to the right place. Could not recommend any product more.
Date published: 2022-03-06
Rated 5 out of 5 by from Great Customer service received great customer service from all agents as well as accurate help 10/10
Date published: 2022-03-06
Rated 4 out of 5 by from Turbo Tax tries to make it easy for Average Joe TT is pretty darn good. 2 things that bug me: 1) When I need to locate a particular item, the search function doesn't really help much. It explains to me the meaning of the item, but it doesn't tell me how to get to it in my entries. 2) When I need to update a particular item that I've already entered, I have to answer again all the questions associated with that item. And what's more all those questions appear one screen at a time. I wish they were more consolidated on fewer screens, so that I could just update the particular answer in need to touch.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 8542