TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Amy7Tune from
TurboTax Was awesome!
It was so nice to let someone else help me unscramble all the details with our return this year. We were owning money and now we are not!
Date published: 2022-03-06
Rated 2 out of 5 by
jeff_00 from
Problems with Windows 11 Home Edition
Problems with entering activation code for downloaded product. Finally found something online recommending repeated changes to screen resolution as work-around, which did the trick. Now TurboTax keeps locking up when trying to enter credit card number to pay for state e-file, with no fix found yet. I've used TurboTax for 15 years straight. This might be the last.
Date published: 2022-03-06
Rated 5 out of 5 by
Pete 72 from
Turbo Tax is wonderful tool
Turbo Tax is great to transfer previous years tax document to the present filing year. It helps to have the tab to better understand a certain form.
Date published: 2022-03-06
Rated 5 out of 5 by
donnaindy from
turbo tax is amazing
it was an amazing experience. i would recommend use for anyone.
Date published: 2022-03-06
Rated 5 out of 5 by
LindaAinTN from
How easy to do
The process has been super easy and has relieved the stress of previous years.
Date published: 2022-03-06
Rated 5 out of 5 by
Dan1252 from
Taxes Made Easy
Takes the stress out. Guides you every step of the way. Can't go wrong.
Date published: 2022-03-06
Rated 5 out of 5 by
cleom from
Very user friendly interface
It was very easy to sign up, and support was always available
Date published: 2022-03-06
Rated 5 out of 5 by
SaraD123 from
Easy to use product
This is the 3rd year I've used Turbo Tax, and even with extra forms I have, they make it SO easy. It takes you through all the steps and asks questions to guide you to the right place. Could not recommend any product more.
Date published: 2022-03-06
Rated 5 out of 5 by
cuelisa from
Great Customer service
received great customer service from all agents as well as accurate help 10/10
Date published: 2022-03-06
Rated 4 out of 5 by
GeorgeDonogal from
Turbo Tax tries to make it easy for Average Joe
TT is pretty darn good. 2 things that bug me: 1) When I need to locate a particular item, the search function doesn't really help much. It explains to me the meaning of the item, but it doesn't tell me how to get to it in my entries. 2) When I need to update a particular item that I've already entered, I have to answer again all the questions associated with that item. And what's more all those questions appear one screen at a time. I wish they were more consolidated on fewer screens, so that I could just update the particular answer in need to touch.
All TurboTax® Offerings Reviews - Page 8542
Date published: 2022-03-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Amy7Tune from
TurboTax Was awesome!
It was so nice to let someone else help me unscramble all the details with our return this year. We were owning money and now we are not!
Date published: 2022-03-06
Rated 2 out of 5 by
jeff_00 from
Problems with Windows 11 Home Edition
Problems with entering activation code for downloaded product. Finally found something online recommending repeated changes to screen resolution as work-around, which did the trick. Now TurboTax keeps locking up when trying to enter credit card number to pay for state e-file, with no fix found yet. I've used TurboTax for 15 years straight. This might be the last.
Date published: 2022-03-06
Rated 5 out of 5 by
Pete 72 from
Turbo Tax is wonderful tool
Turbo Tax is great to transfer previous years tax document to the present filing year. It helps to have the tab to better understand a certain form.
Date published: 2022-03-06
Rated 5 out of 5 by
donnaindy from
turbo tax is amazing
it was an amazing experience. i would recommend use for anyone.
Date published: 2022-03-06
Rated 5 out of 5 by
LindaAinTN from
How easy to do
The process has been super easy and has relieved the stress of previous years.
Date published: 2022-03-06
Rated 5 out of 5 by
Dan1252 from
Taxes Made Easy
Takes the stress out. Guides you every step of the way. Can't go wrong.
Date published: 2022-03-06
Rated 5 out of 5 by
cleom from
Very user friendly interface
It was very easy to sign up, and support was always available
Date published: 2022-03-06
Rated 5 out of 5 by
SaraD123 from
Easy to use product
This is the 3rd year I've used Turbo Tax, and even with extra forms I have, they make it SO easy. It takes you through all the steps and asks questions to guide you to the right place. Could not recommend any product more.
Date published: 2022-03-06
Rated 5 out of 5 by
cuelisa from
Great Customer service
received great customer service from all agents as well as accurate help 10/10
Date published: 2022-03-06
Rated 4 out of 5 by
GeorgeDonogal from
Turbo Tax tries to make it easy for Average Joe
TT is pretty darn good. 2 things that bug me: 1) When I need to locate a particular item, the search function doesn't really help much. It explains to me the meaning of the item, but it doesn't tell me how to get to it in my entries. 2) When I need to update a particular item that I've already entered, I have to answer again all the questions associated with that item. And what's more all those questions appear one screen at a time. I wish they were more consolidated on fewer screens, so that I could just update the particular answer in need to touch.
All TurboTax® Offerings Reviews - Page 8542
Date published: 2022-03-06