TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Crap! Your service is terrible, prices are way too #$%@ing high.
Date published: 2022-04-13
Rated 5 out of 5 by from Six Years and Counting I've been using TurboTax for six years. I once paid someone what amounted to my tax return that year to do my taxes. I'll never do that again. TurboTax helps you get it done every step of the way.
Date published: 2022-04-13
Rated 5 out of 5 by from 7th year filing Filing is easy with turbotax, I have used them since I started filing and I've always gotten them done quickly.
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax was almost perfect Everything worked as it has for many years for me. But at one of the screens, it wanted me to upgrade even though I did not want to. I only wanted the Premier level for $89.00 but it MADE me upgrade to $169.00. I finally went to a chat at the end and she sent me a code to knock it down to what it was supposed to be.
Date published: 2022-04-13
Rated 5 out of 5 by from Excellent Customer service wonderful, self explanatory and easy to navigate
Date published: 2022-04-13
Rated 4 out of 5 by from Great up Until Problems Entering My AGI... Turbo Tax's AGI format was not recognized by the IRS even though I entered the exact numbers from my IRS transcript. I tried four times, with a comma, no decimals, etc. After still having issues, I Googled the problem and just entered a "0" like many others have done this time. That worked! Hopefully this helps someone else save some frustration until the glitch is fixed.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo tax I found Turbo tax easy to use and very helpful if I had a question I could ask a tax expert
Date published: 2022-04-13
Rated 5 out of 5 by from I love using Turbo Tax! I love that Turbo Tax walks me through the text making things simple. I also love the time saved as last year's information was saved.
Date published: 2022-04-13
Rated 5 out of 5 by from quick and easy ************* Taxes done in a night. **************
Date published: 2022-04-13
Rated 5 out of 5 by from Tax Turbo is superb! The service, tax assistance, and preparation were outstanding to work with, and the ability to communicate clearly for a non-tax prepare like myself was awesome! Great job.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 8538
TurboTaxTurboTax Customer Ratings & Reviews
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Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Crap! Your service is terrible, prices are way too #$%@ing high.
Date published: 2022-04-13
Rated 5 out of 5 by from Six Years and Counting I've been using TurboTax for six years. I once paid someone what amounted to my tax return that year to do my taxes. I'll never do that again. TurboTax helps you get it done every step of the way.
Date published: 2022-04-13
Rated 5 out of 5 by from 7th year filing Filing is easy with turbotax, I have used them since I started filing and I've always gotten them done quickly.
Date published: 2022-04-13
Rated 4 out of 5 by from Turbo Tax was almost perfect Everything worked as it has for many years for me. But at one of the screens, it wanted me to upgrade even though I did not want to. I only wanted the Premier level for $89.00 but it MADE me upgrade to $169.00. I finally went to a chat at the end and she sent me a code to knock it down to what it was supposed to be.
Date published: 2022-04-13
Rated 5 out of 5 by from Excellent Customer service wonderful, self explanatory and easy to navigate
Date published: 2022-04-13
Rated 4 out of 5 by from Great up Until Problems Entering My AGI... Turbo Tax's AGI format was not recognized by the IRS even though I entered the exact numbers from my IRS transcript. I tried four times, with a comma, no decimals, etc. After still having issues, I Googled the problem and just entered a "0" like many others have done this time. That worked! Hopefully this helps someone else save some frustration until the glitch is fixed.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo tax I found Turbo tax easy to use and very helpful if I had a question I could ask a tax expert
Date published: 2022-04-13
Rated 5 out of 5 by from I love using Turbo Tax! I love that Turbo Tax walks me through the text making things simple. I also love the time saved as last year's information was saved.
Date published: 2022-04-13
Rated 5 out of 5 by from quick and easy ************* Taxes done in a night. **************
Date published: 2022-04-13
Rated 5 out of 5 by from Tax Turbo is superb! The service, tax assistance, and preparation were outstanding to work with, and the ability to communicate clearly for a non-tax prepare like myself was awesome! Great job.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 8538