TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Turbotax is pretty good. I would have liked to talk to an expert, but I couldn't figure out how.
Date published: 2021-02-24
Rated 5 out of 5 by from Easier Than Expected I have been using turbotax for 9 years now. This is the first year that i used the downloadable version instead of the website and i was very pleasantly surprised with how easy it kept everything. Although the formatting is slightly different from the website, it worked great on my Mac and there was nothing that left me confused even with the crazy year that 2020 was for taxes.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is awesome but it's not free. I've been using Turbo Tax for 16 years. It has been an easy, pleasant and non scary online tax provider for me.
Date published: 2021-02-24
Rated 5 out of 5 by from 10/10 Recommend Turbo tax was easy to use and when I did have an issue, customer service (Frank) was screen sharing with me and walked me through my issues!! 10/10 Recommend! Frank was awesome!
Date published: 2021-02-24
Rated 5 out of 5 by from Fast and Easy With the $40 option, not only was it efficient and detailed but it made sure i understood every part of what i was submitting.
Date published: 2021-02-24
Rated 1 out of 5 by from Too many hidden fees for simple forms Sticker price doesnt equal end price. Too many layered in fee's. Markup is absurd, and the live CPA is just auto-generated responses due to volume. wouldnt reccomend
Date published: 2021-02-24
Rated 4 out of 5 by from TURBO TAX EAST TO USE. QUICK. INFORMATIVE. DEPENDAPLE. I WILL TELL OTHERS TO USE.
Date published: 2021-02-24
Rated 5 out of 5 by from Quick and Easy! Fast! Easy to work through! Turbo Tax is awesome!!
Date published: 2021-02-24
Rated 5 out of 5 by from Walked me through the Process Turbo Tax guided me throughout the process and made it easy. I strongly recommend Turbo Tax for anyone. Privacy is a big concern, so with Turbo Tax, the information goes directly to the IRS, not someone else computer.
Date published: 2021-02-24
Rated 4 out of 5 by from It was fun and very interesting. This is the first time to do the tax myself. I found this experience very interesting and I want to do it again next year. However, I find the process rather long.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 8534
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbotax is pretty good. I would have liked to talk to an expert, but I couldn't figure out how.
Date published: 2021-02-24
Rated 5 out of 5 by from Easier Than Expected I have been using turbotax for 9 years now. This is the first year that i used the downloadable version instead of the website and i was very pleasantly surprised with how easy it kept everything. Although the formatting is slightly different from the website, it worked great on my Mac and there was nothing that left me confused even with the crazy year that 2020 was for taxes.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is awesome but it's not free. I've been using Turbo Tax for 16 years. It has been an easy, pleasant and non scary online tax provider for me.
Date published: 2021-02-24
Rated 5 out of 5 by from 10/10 Recommend Turbo tax was easy to use and when I did have an issue, customer service (Frank) was screen sharing with me and walked me through my issues!! 10/10 Recommend! Frank was awesome!
Date published: 2021-02-24
Rated 5 out of 5 by from Fast and Easy With the $40 option, not only was it efficient and detailed but it made sure i understood every part of what i was submitting.
Date published: 2021-02-24
Rated 1 out of 5 by from Too many hidden fees for simple forms Sticker price doesnt equal end price. Too many layered in fee's. Markup is absurd, and the live CPA is just auto-generated responses due to volume. wouldnt reccomend
Date published: 2021-02-24
Rated 4 out of 5 by from TURBO TAX EAST TO USE. QUICK. INFORMATIVE. DEPENDAPLE. I WILL TELL OTHERS TO USE.
Date published: 2021-02-24
Rated 5 out of 5 by from Quick and Easy! Fast! Easy to work through! Turbo Tax is awesome!!
Date published: 2021-02-24
Rated 5 out of 5 by from Walked me through the Process Turbo Tax guided me throughout the process and made it easy. I strongly recommend Turbo Tax for anyone. Privacy is a big concern, so with Turbo Tax, the information goes directly to the IRS, not someone else computer.
Date published: 2021-02-24
Rated 4 out of 5 by from It was fun and very interesting. This is the first time to do the tax myself. I found this experience very interesting and I want to do it again next year. However, I find the process rather long.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 8534