TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Tax Time Again Turbo Tax has worked for me. There are pieces that might work better or worse for you.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is very easy to use. Turbo tax is very easy to use and navigate thru its website. Easy to upload documents and information that explains what you need to get your taxes done.
Date published: 2022-03-27
Rated 2 out of 5 by from Give me the forms Coddles you and is painfuly slow. therw evry step and takes way to long If you have everythig ready. It took about a day to enter all the stuff for schedule e for 6 rental properties when I had everything ready to go to fill in schedule e and the associated forms it would have taken ~20 min done. Te only reason I used Turbo tax was it was free and It can E-file CA tax return insted of mailing in 80 pages.
Date published: 2022-03-27
Rated 5 out of 5 by from Live Chat is a LifeSaver The Advisor that helped me quickly helped me maximize my return and fix errors. A+++ I have been using TurboTax for several years and this was by far the easiest year because I reached out for help that was available almost instantly. Can't believe I never used Chat before to save me a headache!
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is Easy Experience was very easy and convenient. Enjoyed the pace of it.
Date published: 2022-03-27
Rated 1 out of 5 by from Just gets worse every year Doesn’t track or populate previous return data well. Didn’t even give me an opportunity to enter and review my rental income and expenses. I’m not sure if it r we Ben correctly reported my depreciation. It is overloaded with upswells that are obnoxious and unwanted. Despite more and better competition, it gets more expensive every year. This year it made me review every one of my option sales. I might as well go back to a spreadsheet and paper return at this point. More accurate, cheaper, easier to navigate, and I actually know what’s in my return. Every year the product gets worse. The only reason I have kept using it is because it stores and pre populates info from previous years. It is getting much worse at that and so I feel like there is absolutely no reason to keep using the product.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo tax is awsome It is very easy to use and you can try all different ways to file tax and you can get the results right away which allow us can try all options
Date published: 2022-03-27
Rated 5 out of 5 by from Happy Happy Happy No issues. They walk you through even without having to pay extra. Very thorough. Found answers to every question through them.
Date published: 2022-03-27
Rated 5 out of 5 by from An awesome program. I have used Turbo Tax for years and would never use any other program. It is easy to use and has many functions for help on every step of the way.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is easy and awsome It asks easy to understand questions, is direct, easy and free.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 8534
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Tax Time Again Turbo Tax has worked for me. There are pieces that might work better or worse for you.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is very easy to use. Turbo tax is very easy to use and navigate thru its website. Easy to upload documents and information that explains what you need to get your taxes done.
Date published: 2022-03-27
Rated 2 out of 5 by from Give me the forms Coddles you and is painfuly slow. therw evry step and takes way to long If you have everythig ready. It took about a day to enter all the stuff for schedule e for 6 rental properties when I had everything ready to go to fill in schedule e and the associated forms it would have taken ~20 min done. Te only reason I used Turbo tax was it was free and It can E-file CA tax return insted of mailing in 80 pages.
Date published: 2022-03-27
Rated 5 out of 5 by from Live Chat is a LifeSaver The Advisor that helped me quickly helped me maximize my return and fix errors. A+++ I have been using TurboTax for several years and this was by far the easiest year because I reached out for help that was available almost instantly. Can't believe I never used Chat before to save me a headache!
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is Easy Experience was very easy and convenient. Enjoyed the pace of it.
Date published: 2022-03-27
Rated 1 out of 5 by from Just gets worse every year Doesn’t track or populate previous return data well. Didn’t even give me an opportunity to enter and review my rental income and expenses. I’m not sure if it r we Ben correctly reported my depreciation. It is overloaded with upswells that are obnoxious and unwanted. Despite more and better competition, it gets more expensive every year. This year it made me review every one of my option sales. I might as well go back to a spreadsheet and paper return at this point. More accurate, cheaper, easier to navigate, and I actually know what’s in my return. Every year the product gets worse. The only reason I have kept using it is because it stores and pre populates info from previous years. It is getting much worse at that and so I feel like there is absolutely no reason to keep using the product.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo tax is awsome It is very easy to use and you can try all different ways to file tax and you can get the results right away which allow us can try all options
Date published: 2022-03-27
Rated 5 out of 5 by from Happy Happy Happy No issues. They walk you through even without having to pay extra. Very thorough. Found answers to every question through them.
Date published: 2022-03-27
Rated 5 out of 5 by from An awesome program. I have used Turbo Tax for years and would never use any other program. It is easy to use and has many functions for help on every step of the way.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is easy and awsome It asks easy to understand questions, is direct, easy and free.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 8534