TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Six+ Years Using TurboTax, there's a reason 4 that TurboTax makes it easy. It's really that simple. The ability to import my W-2, the ability to link my investment accounts seamlessly, and the ability to quickly find deductions. The minor cost is worth the peace of mind it brings.
Date published: 2022-04-18
Rated 4 out of 5 by from TurboTax is good - a few knits with 2021 version. Easy for the most part. This year had problems with some popup itemization sections not working on PC version. Also, that darned 1099-INT Sched B Foreign tax section is still clear as mud. Not sure if it's brokerage reporting, IRS gobble-de-gook or user stupidity.
Date published: 2022-04-18
Rated 4 out of 5 by from Good service It was quick and intuitive. I’ll probably be using it for next years return again.
Date published: 2022-04-18
Rated 5 out of 5 by from Love using turbotax I’ve been using this product for 7 years and it gets better every year. I really like the descriptive answers and examples in the Learn More and ? section.
Date published: 2022-04-18
Rated 5 out of 5 by from Love, love, love Turbotax I utilized the Live Expert feature this year and loved it. I was truly baffled by HSA forms and questions this year, and Kathy worked with me for a few minutes and resolved my problem, answered my questions, and reassured me I was on the right track.
Date published: 2022-04-18
Rated 3 out of 5 by from State form can become unavailable forever Great experience with Federal form, mostly (but REALLY tedious interface to load contributions to lots of different organizations). Horrible experience with gateway to state form. Had to determine whether to file as married filing separately or married filing jointly, so created federal forms for both situations to compare. Working with little sleep early on Tax Day, I accidentally went ahead after finishing one of the forms and selected our state. Big mistake. That locked in our available state return to the filing status of the federal form I'd finished. Of course, I'd finished one of the "separately" forms, but comparison of our two options revealed that "jointly" was by far our better choice. No luck backing off of that single click identifying my state from the "separately" form. So finish ALL of your decision making about which form(s) to file before accepting the invitation to move on to the state form. TurboTax could warn about that. But it doesn't.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax makes my life easier during tax season TurboTax makes my life easier during tax season. It's so easy to use and better than paying another person to do it.
Date published: 2022-04-18
Rated 5 out of 5 by from Extremely easy to go in and out When I had a form I needed to enter, I just searched for it, and TurboTax told me exactly what to do with it. The instructions were incredibly clear.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax is helpful TurboTax is my go to website to file taxes! TurboTax continues to be a very reliable resource. TurboTax makes the seemingly strenuous task of doing taxes as painless as possible.
Date published: 2022-04-18
Rated 5 out of 5 by from easy to use easy to use, found a deduction I didn't know about
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 854
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Six+ Years Using TurboTax, there's a reason 4 that TurboTax makes it easy. It's really that simple. The ability to import my W-2, the ability to link my investment accounts seamlessly, and the ability to quickly find deductions. The minor cost is worth the peace of mind it brings.
Date published: 2022-04-18
Rated 4 out of 5 by from TurboTax is good - a few knits with 2021 version. Easy for the most part. This year had problems with some popup itemization sections not working on PC version. Also, that darned 1099-INT Sched B Foreign tax section is still clear as mud. Not sure if it's brokerage reporting, IRS gobble-de-gook or user stupidity.
Date published: 2022-04-18
Rated 4 out of 5 by from Good service It was quick and intuitive. I’ll probably be using it for next years return again.
Date published: 2022-04-18
Rated 5 out of 5 by from Love using turbotax I’ve been using this product for 7 years and it gets better every year. I really like the descriptive answers and examples in the Learn More and ? section.
Date published: 2022-04-18
Rated 5 out of 5 by from Love, love, love Turbotax I utilized the Live Expert feature this year and loved it. I was truly baffled by HSA forms and questions this year, and Kathy worked with me for a few minutes and resolved my problem, answered my questions, and reassured me I was on the right track.
Date published: 2022-04-18
Rated 3 out of 5 by from State form can become unavailable forever Great experience with Federal form, mostly (but REALLY tedious interface to load contributions to lots of different organizations). Horrible experience with gateway to state form. Had to determine whether to file as married filing separately or married filing jointly, so created federal forms for both situations to compare. Working with little sleep early on Tax Day, I accidentally went ahead after finishing one of the forms and selected our state. Big mistake. That locked in our available state return to the filing status of the federal form I'd finished. Of course, I'd finished one of the "separately" forms, but comparison of our two options revealed that "jointly" was by far our better choice. No luck backing off of that single click identifying my state from the "separately" form. So finish ALL of your decision making about which form(s) to file before accepting the invitation to move on to the state form. TurboTax could warn about that. But it doesn't.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax makes my life easier during tax season TurboTax makes my life easier during tax season. It's so easy to use and better than paying another person to do it.
Date published: 2022-04-18
Rated 5 out of 5 by from Extremely easy to go in and out When I had a form I needed to enter, I just searched for it, and TurboTax told me exactly what to do with it. The instructions were incredibly clear.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax is helpful TurboTax is my go to website to file taxes! TurboTax continues to be a very reliable resource. TurboTax makes the seemingly strenuous task of doing taxes as painless as possible.
Date published: 2022-04-18
Rated 5 out of 5 by from easy to use easy to use, found a deduction I didn't know about
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 854