TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo tax is good, but slightly misses the mark I have been using Turbo Tax for decades and am always happy that it enables me to do my taxes myself, despite the fact that they've gotten more complicated over the years. I do them in phases, however, and find that once I save and close, it no longer brings me back to the same spot where I left off. Otherwise would probably give 5 stars.
Date published: 2022-03-14
Rated 3 out of 5 by from Was more complicated this year I feel like it didn't walk you through the steps of self employment very easily. It however, helped me file the taxes amazingly easy.
Date published: 2022-03-14
Rated 4 out of 5 by from Works well easy to use but slight differences in categories when inporting from Quickbooks.
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax makes it easy to file It was very easy to file my taxes through turbotax. I needed help twice and talked to very friendly and knowledgeable tax professionals.
Date published: 2022-03-14
Rated 4 out of 5 by from Great Easy to follow. Only down side took longer than expected.
Date published: 2022-03-14
Rated 5 out of 5 by from Michelle was the best!! Michelle was so good at her job. She was the best. Super helpful!!!!!
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is very easy to use I have used TaxAct in the past and just switched to TurboTax this year. I found that it was very easy to use. The Online Chat was very helpful when was getting an error message and I didn't understand why.
Date published: 2022-03-14
Rated 5 out of 5 by from Easy to use Incredibly user friendly... pretty sure my 13 year old could have figure it out.
Date published: 2022-03-14
Rated 1 out of 5 by from TurboTax is WACK I'm only 24 at the time of writing this, so every time I filed my taxes in the past I went with my parent's suggestion. Wanting more independence and trying to do stuff on my own, I went to TurboTax considering their ads are the ones I see the most at the start of a year. Doing it on your own (essentially) is still an incredibly daunting task, so after trying for 3 hours to understand it all; I decided to hand it over to the expert. Once he was done, it said I needed to upgrade to the Deluxe package in order to actually have them file. Despite the ad saying simple tax returns are free to file, I had to pay $303 to file at the end of it all. I'm not sure what they considered "simple", but I didn't think my taxes would've been consider complex. In the end, I'm just not gonna use TurboTax in the future.
Date published: 2022-03-14
Rated 5 out of 5 by from Is awesome Very essay to used. That was my first time filling the taxes by my self.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 8530
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax is good, but slightly misses the mark I have been using Turbo Tax for decades and am always happy that it enables me to do my taxes myself, despite the fact that they've gotten more complicated over the years. I do them in phases, however, and find that once I save and close, it no longer brings me back to the same spot where I left off. Otherwise would probably give 5 stars.
Date published: 2022-03-14
Rated 3 out of 5 by from Was more complicated this year I feel like it didn't walk you through the steps of self employment very easily. It however, helped me file the taxes amazingly easy.
Date published: 2022-03-14
Rated 4 out of 5 by from Works well easy to use but slight differences in categories when inporting from Quickbooks.
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax makes it easy to file It was very easy to file my taxes through turbotax. I needed help twice and talked to very friendly and knowledgeable tax professionals.
Date published: 2022-03-14
Rated 4 out of 5 by from Great Easy to follow. Only down side took longer than expected.
Date published: 2022-03-14
Rated 5 out of 5 by from Michelle was the best!! Michelle was so good at her job. She was the best. Super helpful!!!!!
Date published: 2022-03-14
Rated 5 out of 5 by from Turbo Tax is very easy to use I have used TaxAct in the past and just switched to TurboTax this year. I found that it was very easy to use. The Online Chat was very helpful when was getting an error message and I didn't understand why.
Date published: 2022-03-14
Rated 5 out of 5 by from Easy to use Incredibly user friendly... pretty sure my 13 year old could have figure it out.
Date published: 2022-03-14
Rated 1 out of 5 by from TurboTax is WACK I'm only 24 at the time of writing this, so every time I filed my taxes in the past I went with my parent's suggestion. Wanting more independence and trying to do stuff on my own, I went to TurboTax considering their ads are the ones I see the most at the start of a year. Doing it on your own (essentially) is still an incredibly daunting task, so after trying for 3 hours to understand it all; I decided to hand it over to the expert. Once he was done, it said I needed to upgrade to the Deluxe package in order to actually have them file. Despite the ad saying simple tax returns are free to file, I had to pay $303 to file at the end of it all. I'm not sure what they considered "simple", but I didn't think my taxes would've been consider complex. In the end, I'm just not gonna use TurboTax in the future.
Date published: 2022-03-14
Rated 5 out of 5 by from Is awesome Very essay to used. That was my first time filling the taxes by my self.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 8530