TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Tony408 from
Turbo tax is great
It was a very quick and painless process thanks to all of you at turbotax
Date published: 2022-04-06
Rated 5 out of 5 by
RON 1960 from
Love Turbo Tax
It was deducting dollars....great experience will do again
Date published: 2022-04-06
Rated 4 out of 5 by
Ferdinands from
turbo tax has glitches
return would flip to 1040 voucher and that caused me to re enter easy step information again; talked with agent (1), very patient tried many things to get TT installed. Doubt that answer was available to her. Took computer to Apple for system re install. Then it downloaded
Date published: 2022-04-06
Rated 5 out of 5 by
BenneWillem from
Great service!!
I had some specific questions, and they were answered properly, timely and completely! Great
Date published: 2022-04-06
Rated 4 out of 5 by
Dale 1947 from
Turbo Tax needs updating
As a retiree, I needed to enter thew forms section to find the QCD line to work out the RMDs. Turbo Tax needs to add a line in the 1099R area to accomodadte this oversight. Searching the "form" to find the line addressing that was frustrating.
Date published: 2022-04-06
Rated 5 out of 5 by
Kandakel from
Good customer support!
I'm retired clergy, get a pension which is non-taxable because it covers ministerial housing and SS, so it got a little complicated, but I called support and they were so helpful! All done and off! thanks!
Date published: 2022-04-06
Rated 3 out of 5 by
Zach12345678 from
Phone Support Not Satisfactory
When I called to understand if there is a bug in the SW or I entered something wrong, tge person was not knowledgeable on the taxes side and not knowledgeable on the software side. Very disappointing
Date published: 2022-04-06
Rated 4 out of 5 by
Omck4heroes from
Almost perfect
I've used TurboTax for a couple years now, and on the whole I am almost entirely satisfied with the service. In this specific case, this year, I signed up for more expensive options which were under a free promotional event. The event ended before my return was filed, and I was left holding the bag for more expensive services than I would ordinarily have chosen. Otherwise everything was satisfactory as usual. The tax expert said that the system of processing the promotion was automated and that there was no way to reverse the charges. You might want to have that looked at for future customers.
Date published: 2022-04-06
Rated 5 out of 5 by
Besh23 from
Turbotax is awsome
Turbotax provided step by step guidance the tough the filing process
Date published: 2022-04-06
Rated 5 out of 5 by
Richpaul1 from
Ryan was awesome
I just had to upload my documents and Ryan did the rest. This saved me weeks of time.
All TurboTax® Offerings Reviews - Page 8528
Date published: 2022-04-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Tony408 from
Turbo tax is great
It was a very quick and painless process thanks to all of you at turbotax
Date published: 2022-04-06
Rated 5 out of 5 by
RON 1960 from
Love Turbo Tax
It was deducting dollars....great experience will do again
Date published: 2022-04-06
Rated 4 out of 5 by
Ferdinands from
turbo tax has glitches
return would flip to 1040 voucher and that caused me to re enter easy step information again; talked with agent (1), very patient tried many things to get TT installed. Doubt that answer was available to her. Took computer to Apple for system re install. Then it downloaded
Date published: 2022-04-06
Rated 5 out of 5 by
BenneWillem from
Great service!!
I had some specific questions, and they were answered properly, timely and completely! Great
Date published: 2022-04-06
Rated 4 out of 5 by
Dale 1947 from
Turbo Tax needs updating
As a retiree, I needed to enter thew forms section to find the QCD line to work out the RMDs. Turbo Tax needs to add a line in the 1099R area to accomodadte this oversight. Searching the "form" to find the line addressing that was frustrating.
Date published: 2022-04-06
Rated 5 out of 5 by
Kandakel from
Good customer support!
I'm retired clergy, get a pension which is non-taxable because it covers ministerial housing and SS, so it got a little complicated, but I called support and they were so helpful! All done and off! thanks!
Date published: 2022-04-06
Rated 3 out of 5 by
Zach12345678 from
Phone Support Not Satisfactory
When I called to understand if there is a bug in the SW or I entered something wrong, tge person was not knowledgeable on the taxes side and not knowledgeable on the software side. Very disappointing
Date published: 2022-04-06
Rated 4 out of 5 by
Omck4heroes from
Almost perfect
I've used TurboTax for a couple years now, and on the whole I am almost entirely satisfied with the service. In this specific case, this year, I signed up for more expensive options which were under a free promotional event. The event ended before my return was filed, and I was left holding the bag for more expensive services than I would ordinarily have chosen. Otherwise everything was satisfactory as usual. The tax expert said that the system of processing the promotion was automated and that there was no way to reverse the charges. You might want to have that looked at for future customers.
Date published: 2022-04-06
Rated 5 out of 5 by
Besh23 from
Turbotax is awsome
Turbotax provided step by step guidance the tough the filing process
Date published: 2022-04-06
Rated 5 out of 5 by
Richpaul1 from
Ryan was awesome
I just had to upload my documents and Ryan did the rest. This saved me weeks of time.
All TurboTax® Offerings Reviews - Page 8528
Date published: 2022-04-06