TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo tax is great. I needed to amend my return due to an additional 1099-Int I received, and the live help walked me through everything.
Date published: 2023-03-01
Rated 5 out of 5 by from catchy Easy to navigate and the staff is knowledgeable and courteous
Date published: 2023-03-01
Rated 5 out of 5 by from Awesome Was fast and easy got my taxes super fast, would recommend to anyone who isn’t too familiar with taxes like me
Date published: 2023-03-01
Rated 4 out of 5 by from Easy assist for returns TurboTax is quick and easy. I like how it pulls your information from the previous year. Only negative is the cost and if you choose to pay it out of your refund they charge an extra $39.
Date published: 2023-03-01
Rated 5 out of 5 by from Fantastic process Super easy to use and lots of information if something was unclear
Date published: 2023-03-01
Rated 5 out of 5 by from Reliable TurboTax 2022 The filing was a bit more complicated than in past years, due to security issues? Also, Edward Jones and TT do not appear to share info in the same way - I had to reenter information such as address and name.
Date published: 2023-03-01
Rated 5 out of 5 by from I think Turbo Tax is easy to use! I find the questions to be easy to follow and explanations are helpful.
Date published: 2023-03-01
Rated 4 out of 5 by from Good - would be GREAT if it didn't cost so much. It's just a bummer because I had one small unique form for only $680 that I made as a contractor - and because of this form I was REQUIRED to upgrade from the free filing to the next version up - which cost me about $260 since I then had to pay $120 for the deluxe version and then that made my two state returns $69 EACH instead of free :( I was a sad gal and still am. I thought turbotax rocked in the past since I don't have much for tax liability or anything too complex but because of this one small form I went from paying nothing to $260!
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo tax was great and very helpful. It was step. Great online service, it was step by step and help.
Date published: 2023-03-01
Rated 4 out of 5 by from First time with computerized tax return On the page where we enter info regarding 1099R, it would convenient if the entry line returns to where we put in the prior entry. It worked quite well, if I can do this anyone can do it.
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8526
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is great. I needed to amend my return due to an additional 1099-Int I received, and the live help walked me through everything.
Date published: 2023-03-01
Rated 5 out of 5 by from catchy Easy to navigate and the staff is knowledgeable and courteous
Date published: 2023-03-01
Rated 5 out of 5 by from Awesome Was fast and easy got my taxes super fast, would recommend to anyone who isn’t too familiar with taxes like me
Date published: 2023-03-01
Rated 4 out of 5 by from Easy assist for returns TurboTax is quick and easy. I like how it pulls your information from the previous year. Only negative is the cost and if you choose to pay it out of your refund they charge an extra $39.
Date published: 2023-03-01
Rated 5 out of 5 by from Fantastic process Super easy to use and lots of information if something was unclear
Date published: 2023-03-01
Rated 5 out of 5 by from Reliable TurboTax 2022 The filing was a bit more complicated than in past years, due to security issues? Also, Edward Jones and TT do not appear to share info in the same way - I had to reenter information such as address and name.
Date published: 2023-03-01
Rated 5 out of 5 by from I think Turbo Tax is easy to use! I find the questions to be easy to follow and explanations are helpful.
Date published: 2023-03-01
Rated 4 out of 5 by from Good - would be GREAT if it didn't cost so much. It's just a bummer because I had one small unique form for only $680 that I made as a contractor - and because of this form I was REQUIRED to upgrade from the free filing to the next version up - which cost me about $260 since I then had to pay $120 for the deluxe version and then that made my two state returns $69 EACH instead of free :( I was a sad gal and still am. I thought turbotax rocked in the past since I don't have much for tax liability or anything too complex but because of this one small form I went from paying nothing to $260!
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo tax was great and very helpful. It was step. Great online service, it was step by step and help.
Date published: 2023-03-01
Rated 4 out of 5 by from First time with computerized tax return On the page where we enter info regarding 1099R, it would convenient if the entry line returns to where we put in the prior entry. It worked quite well, if I can do this anyone can do it.
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8526