TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Easy to use but takes a lot of returns away Really easy to use but after filling taxes a lot of federal tax returns were charged. I don't get a lot back to begin with and most of my federal return was charged...
Date published: 2022-04-15
Rated 4 out of 5 by from Room for improvement with Turbo Tax I couldn't figure out why my child tax credit was 2000. 4000-2000 while being told by turbo tax that my child credit was increased. In reality it was not due to my income. I had to dig on my own for this.
Date published: 2022-04-15
Rated 3 out of 5 by from Just OK required me to know more than I should about California tax differences from Fed tax code Should have provided better guidance with state return. Payment method for state filing far too complex. Did not provide prior year 1099 listing so I could just input new numbers. Im disappointed with this software.
Date published: 2022-04-15
Rated 5 out of 5 by from Ferguson Approved My very first time to be a tax payer, and now I love taxes
Date published: 2022-04-15
Rated 5 out of 5 by from Great Service I've been using TurboTax for years and really appreciate their helpful experts and live help option. I always feel confident when hitting the "file now" button!
Date published: 2022-04-15
Rated 4 out of 5 by from Some common circumstances require deep dives Issues for married filers (really common) require non-intuitive answers within TurboTax to achieve the correct answer on the actual tax form. In addition, why do I have to input drivers license number, bank account info, Intuit sign in, and credit card information 4 separate times in order to file?? Shouldn't this be saved after the first time? And how about a single credit card transaction if desired by the customer?
Date published: 2022-04-15
Rated 1 out of 5 by from Turbo Tax does poor job for call/put on stocks/ETF When I import my option tradings, turbo tax fails to recognize cost base of call and puts of stock and ETF trading, and force me to have to manually line by line adjust them. And for each line, I have to click through 4-5 windows just to set the cost base to 0 for any calls or puts that expires OTM.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is great. Very user friendly! Turbo Tax was very is to use. The lady that helped me over the phone was very professional. She had a great personality and was very patient with me.
Date published: 2022-04-15
Rated 5 out of 5 by from turbo tax is awesome Great service for filing simple tax returns for first time filing
Date published: 2022-04-15
Rated 5 out of 5 by from SO EASY. I LOVE IT!!! I ENJOYED THE SIMPLICITY OF THE PROGRAM. MAKES FILING TAXES EASY AND IDIOT PROOF. I AM A LIFE LONG CUSTOMER NOW!
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 8526
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Easy to use but takes a lot of returns away Really easy to use but after filling taxes a lot of federal tax returns were charged. I don't get a lot back to begin with and most of my federal return was charged...
Date published: 2022-04-15
Rated 4 out of 5 by from Room for improvement with Turbo Tax I couldn't figure out why my child tax credit was 2000. 4000-2000 while being told by turbo tax that my child credit was increased. In reality it was not due to my income. I had to dig on my own for this.
Date published: 2022-04-15
Rated 3 out of 5 by from Just OK required me to know more than I should about California tax differences from Fed tax code Should have provided better guidance with state return. Payment method for state filing far too complex. Did not provide prior year 1099 listing so I could just input new numbers. Im disappointed with this software.
Date published: 2022-04-15
Rated 5 out of 5 by from Ferguson Approved My very first time to be a tax payer, and now I love taxes
Date published: 2022-04-15
Rated 5 out of 5 by from Great Service I've been using TurboTax for years and really appreciate their helpful experts and live help option. I always feel confident when hitting the "file now" button!
Date published: 2022-04-15
Rated 4 out of 5 by from Some common circumstances require deep dives Issues for married filers (really common) require non-intuitive answers within TurboTax to achieve the correct answer on the actual tax form. In addition, why do I have to input drivers license number, bank account info, Intuit sign in, and credit card information 4 separate times in order to file?? Shouldn't this be saved after the first time? And how about a single credit card transaction if desired by the customer?
Date published: 2022-04-15
Rated 1 out of 5 by from Turbo Tax does poor job for call/put on stocks/ETF When I import my option tradings, turbo tax fails to recognize cost base of call and puts of stock and ETF trading, and force me to have to manually line by line adjust them. And for each line, I have to click through 4-5 windows just to set the cost base to 0 for any calls or puts that expires OTM.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is great. Very user friendly! Turbo Tax was very is to use. The lady that helped me over the phone was very professional. She had a great personality and was very patient with me.
Date published: 2022-04-15
Rated 5 out of 5 by from turbo tax is awesome Great service for filing simple tax returns for first time filing
Date published: 2022-04-15
Rated 5 out of 5 by from SO EASY. I LOVE IT!!! I ENJOYED THE SIMPLICITY OF THE PROGRAM. MAKES FILING TAXES EASY AND IDIOT PROOF. I AM A LIFE LONG CUSTOMER NOW!
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 8526