TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Good, but difficult to resolve questions. It would be nice to have a Live Chat feature. We filed today and elected to pay MO state tax due with a direct debit. We were instructed to print the voucher and mail a check to the state. We've used Turbo Tax for many years and appreciate many of the features, but are still frustrated without an avenue to resolve questions. Our computer hard drive crashed between last year and this year so were unable to transfer information from 2020 to this year's return. Now we're storing on hard drive and external hard drive, lesson learned the hardest way possible.
Date published: 2022-04-09
Rated 5 out of 5 by from Great Great, it was easy and simple.. Free tax is great.Thanks Turbo Tax
Date published: 2022-04-09
Rated 5 out of 5 by from 1st Turbotax filing @ 75 years old Amazingly simple , logical and intuitive. Filed both Federal (w/K1) and state. Easy-Peasy
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax Is helpful TurboTax was really helpful and walked me through the step by step process
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is great! So easy and provides helpful explanations! Very efficient, have used Turbo Tax for 7 years now!
Date published: 2022-04-09
Rated 5 out of 5 by from Easy to use I have used Turbo Tax for years and I have never had a problem. they are easy to use and have been cheaper than other services. I would recommend them to anyone who is looking for a tax service.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax makes tax filing as easy as possible I've used TurboTax for most of my adult life, and even as our income and deductions become more complicated, this product makes it easy to follow
Date published: 2022-04-09
Rated 1 out of 5 by from Technology is junk. never updates. i always have to reinstall because the update fails
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax has been my families' choice for years! It's easy to walk through taxes completion with help at your fingertips.
Date published: 2022-04-09
Rated 4 out of 5 by from Better than sliced bread. TurboTax is very thorough in handling most tax situations. I especially like to be able to switch between Step-By-Step and Forms views. Identifying the source for an entry is very helpful. It would be even more helpful if this feature were fully implemented in the state version so it would show the sources for Federal amounts.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 8520
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good, but difficult to resolve questions. It would be nice to have a Live Chat feature. We filed today and elected to pay MO state tax due with a direct debit. We were instructed to print the voucher and mail a check to the state. We've used Turbo Tax for many years and appreciate many of the features, but are still frustrated without an avenue to resolve questions. Our computer hard drive crashed between last year and this year so were unable to transfer information from 2020 to this year's return. Now we're storing on hard drive and external hard drive, lesson learned the hardest way possible.
Date published: 2022-04-09
Rated 5 out of 5 by from Great Great, it was easy and simple.. Free tax is great.Thanks Turbo Tax
Date published: 2022-04-09
Rated 5 out of 5 by from 1st Turbotax filing @ 75 years old Amazingly simple , logical and intuitive. Filed both Federal (w/K1) and state. Easy-Peasy
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax Is helpful TurboTax was really helpful and walked me through the step by step process
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is great! So easy and provides helpful explanations! Very efficient, have used Turbo Tax for 7 years now!
Date published: 2022-04-09
Rated 5 out of 5 by from Easy to use I have used Turbo Tax for years and I have never had a problem. they are easy to use and have been cheaper than other services. I would recommend them to anyone who is looking for a tax service.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax makes tax filing as easy as possible I've used TurboTax for most of my adult life, and even as our income and deductions become more complicated, this product makes it easy to follow
Date published: 2022-04-09
Rated 1 out of 5 by from Technology is junk. never updates. i always have to reinstall because the update fails
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax has been my families' choice for years! It's easy to walk through taxes completion with help at your fingertips.
Date published: 2022-04-09
Rated 4 out of 5 by from Better than sliced bread. TurboTax is very thorough in handling most tax situations. I especially like to be able to switch between Step-By-Step and Forms views. Identifying the source for an entry is very helpful. It would be even more helpful if this feature were fully implemented in the state version so it would show the sources for Federal amounts.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 8520