TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from That sucked I've used TurboTax for years. This go around was horrible. It said I was ready to e-file, and then sent me in an endless loop where it wouldn't let me efile. It kept showing me a few fields on my forms that were correct, but with no explanation for why it was showing them to me. I eventually had to give up, print 50 pages, and paper file. I think I'm done here.
Date published: 2022-03-14
Rated 4 out of 5 by from Turbo Tax is User Friendly... The overall process was seamless! I did, however, pay more this year to file myself with you all than I did last year with H&R Block self-filing system!
Date published: 2022-03-14
Rated 3 out of 5 by from TurboTax is OK A lot of trouble at the end because of errors on return regarding depletion allowance etc. I own no wells?
Date published: 2022-03-14
Rated 4 out of 5 by from Turbo tax is good but could do with less scrolling Turbo tax is very user friendly, but I spend so much time scrolling that it takes longer than I would like.
Date published: 2022-03-14
Rated 5 out of 5 by from Excellent as usual. Easy to use because it leads you through all the necessary questions.
Date published: 2022-03-14
Rated 5 out of 5 by from Excellent Tax Software! Been using since 2000 Started using by recommendation of and IRS Tax Review Agent aka Auditor about because of fraudulent practice of a former CPS. After looking at our bookkeeping and paper work, he said we had done all of the work for the accountant and we would good at doing our own with Turbo Tax Deluxe and Turbo Tax Business.
Date published: 2022-03-14
Rated 3 out of 5 by from 2021 Disappointment Had a terrible time downloading this year and then none of my prior years information would sync correctly, so had to begin from scratch. Thank goodness our LLC is small or it would have been a nightmare.
Date published: 2022-03-14
Rated 4 out of 5 by from It Works and Help is Reasonably Available I've been using Turbo Tax Business for twenty years. I have found it an efficient way to get through my small business tax returns. The software has not always been perfect, but the Intuit technical and tax expert staff are available to work through the problems when they occur. You must be patient. I start preparing taxes in January after the year end books are closed. I only had one year where problems became tough enough to hire an expert, but in the end, I learned that was not necessary and could have saved a lot of money if I just worked through it with a Turbo Tax Expert.
Date published: 2022-03-14
Rated 5 out of 5 by from Tubo Tax was amazing Turbo Tax was easy and made doing my taxes easy. Totally recommend!
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax is really easy to use If I sat down and decided to file my taxes in just a few hours at no cost to me, I could've and I think that's awesome.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 8511
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from That sucked I've used TurboTax for years. This go around was horrible. It said I was ready to e-file, and then sent me in an endless loop where it wouldn't let me efile. It kept showing me a few fields on my forms that were correct, but with no explanation for why it was showing them to me. I eventually had to give up, print 50 pages, and paper file. I think I'm done here.
Date published: 2022-03-14
Rated 4 out of 5 by from Turbo Tax is User Friendly... The overall process was seamless! I did, however, pay more this year to file myself with you all than I did last year with H&R Block self-filing system!
Date published: 2022-03-14
Rated 3 out of 5 by from TurboTax is OK A lot of trouble at the end because of errors on return regarding depletion allowance etc. I own no wells?
Date published: 2022-03-14
Rated 4 out of 5 by from Turbo tax is good but could do with less scrolling Turbo tax is very user friendly, but I spend so much time scrolling that it takes longer than I would like.
Date published: 2022-03-14
Rated 5 out of 5 by from Excellent as usual. Easy to use because it leads you through all the necessary questions.
Date published: 2022-03-14
Rated 5 out of 5 by from Excellent Tax Software! Been using since 2000 Started using by recommendation of and IRS Tax Review Agent aka Auditor about because of fraudulent practice of a former CPS. After looking at our bookkeeping and paper work, he said we had done all of the work for the accountant and we would good at doing our own with Turbo Tax Deluxe and Turbo Tax Business.
Date published: 2022-03-14
Rated 3 out of 5 by from 2021 Disappointment Had a terrible time downloading this year and then none of my prior years information would sync correctly, so had to begin from scratch. Thank goodness our LLC is small or it would have been a nightmare.
Date published: 2022-03-14
Rated 4 out of 5 by from It Works and Help is Reasonably Available I've been using Turbo Tax Business for twenty years. I have found it an efficient way to get through my small business tax returns. The software has not always been perfect, but the Intuit technical and tax expert staff are available to work through the problems when they occur. You must be patient. I start preparing taxes in January after the year end books are closed. I only had one year where problems became tough enough to hire an expert, but in the end, I learned that was not necessary and could have saved a lot of money if I just worked through it with a Turbo Tax Expert.
Date published: 2022-03-14
Rated 5 out of 5 by from Tubo Tax was amazing Turbo Tax was easy and made doing my taxes easy. Totally recommend!
Date published: 2022-03-14
Rated 5 out of 5 by from TurboTax is really easy to use If I sat down and decided to file my taxes in just a few hours at no cost to me, I could've and I think that's awesome.
Date published: 2022-03-14
All TurboTax® Offerings Reviews - Page 8511