TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Why did you reject the freefile option? I've been using TurboTax for over 15 years. I don't make a lot of money so I was disappointed that you declined the free efile option for those who make less than a certain amount of money, which I qualify under.
Date published: 2023-02-28
Rated 3 out of 5 by from More difficult than last year Asked for live help, never got it. Didn’t get answers for all my questions.
Date published: 2023-02-28
Rated 4 out of 5 by from Turbo Tax Deluxe is convenient I like to use TurboTax for my Federal and state refunds because I have very simple taxes. I didn’t give it 5 stars because of the constant push of add-ons. I have never paid for MAX or any of the other specialty items but it asks you maybe 5 times from start to finish. Overall, the experience is painless and quick.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbotax Experts Awesome to work with! Amber was extremely knowledgeable and helped me through the process with ease. She covered all my situations perfectly and efficiently.
Date published: 2023-02-28
Rated 5 out of 5 by from easy to use i was shocked how easy it was to use. I have always used the CD version of the tax program. online version seemed much easier and quicker to use.
Date published: 2023-02-28
Rated 2 out of 5 by from Long term user Very unhappy this takeover of/merger with Credit Karma. Absolutely zero information was portable and the entire process was extremely frustrating. What usually takes me an hour at most, took my whole afternoon. Don't roll out a product you can't support.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax is AWESOME!!!! I have been using Turbo Tax for a long time and it is easy to use and I get the best refunds. Also Turbo Tax will be there if I need them all year long.
Date published: 2023-02-28
Rated 5 out of 5 by from Easy Peezy Like being taken by the hand, led through a mine field and survived! I hate taxes. I'm terrified of taxes. Turbo Tax was my anti tax armor protecting me from harm. Thanks Turbo!
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo RTax is fast and easy! The program froze up and I had to manually input the information twice
Date published: 2023-02-28
Rated 5 out of 5 by from I've used them every year and never been disappoin Always a great and easy way to get taxes done. I've never had an issue.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8502
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Why did you reject the freefile option? I've been using TurboTax for over 15 years. I don't make a lot of money so I was disappointed that you declined the free efile option for those who make less than a certain amount of money, which I qualify under.
Date published: 2023-02-28
Rated 3 out of 5 by from More difficult than last year Asked for live help, never got it. Didn’t get answers for all my questions.
Date published: 2023-02-28
Rated 4 out of 5 by from Turbo Tax Deluxe is convenient I like to use TurboTax for my Federal and state refunds because I have very simple taxes. I didn’t give it 5 stars because of the constant push of add-ons. I have never paid for MAX or any of the other specialty items but it asks you maybe 5 times from start to finish. Overall, the experience is painless and quick.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbotax Experts Awesome to work with! Amber was extremely knowledgeable and helped me through the process with ease. She covered all my situations perfectly and efficiently.
Date published: 2023-02-28
Rated 5 out of 5 by from easy to use i was shocked how easy it was to use. I have always used the CD version of the tax program. online version seemed much easier and quicker to use.
Date published: 2023-02-28
Rated 2 out of 5 by from Long term user Very unhappy this takeover of/merger with Credit Karma. Absolutely zero information was portable and the entire process was extremely frustrating. What usually takes me an hour at most, took my whole afternoon. Don't roll out a product you can't support.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax is AWESOME!!!! I have been using Turbo Tax for a long time and it is easy to use and I get the best refunds. Also Turbo Tax will be there if I need them all year long.
Date published: 2023-02-28
Rated 5 out of 5 by from Easy Peezy Like being taken by the hand, led through a mine field and survived! I hate taxes. I'm terrified of taxes. Turbo Tax was my anti tax armor protecting me from harm. Thanks Turbo!
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo RTax is fast and easy! The program froze up and I had to manually input the information twice
Date published: 2023-02-28
Rated 5 out of 5 by from I've used them every year and never been disappoin Always a great and easy way to get taxes done. I've never had an issue.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8502