TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 1 out of 5 by
joyce41 from
not doing the job
spending hours to tell turbo tax so called "expert" what problem I try to solve, then get cut off without any result,
Date published: 2022-04-15
Rated 2 out of 5 by
djdjdjdj1000 from
Lots of fees!
The service was intuitive yet had so many fees at the end. :(
Date published: 2022-04-15
Rated 5 out of 5 by
SMRK1456 from
Worked Great
Easy to follow and hints were helpful. will use again
Date published: 2022-04-15
Rated 4 out of 5 by
PEPALONG from
Turbo Tax is awesome!
I have been using Turbo Tax for a few years now and have not had any issues. I appreciate how my information is stored from the prior year which makes it convenient to prepare for the new year.
Date published: 2022-04-15
Rated 5 out of 5 by
ShariR_kedronkitty from
Turbo Tax is great again in 2021
I have been using Turbo Tax Premier for many years now. I use the option to go through all the deductions, etc. to make sure I miss nothing. Works smoothly and the little explanation boxes help.
Date published: 2022-04-15
Rated 4 out of 5 by
CBN123 from
Turbo Tax 2021
I found turbo tax harder to follow then previous years.
Date published: 2022-04-15
Rated 5 out of 5 by
BetBiv from
Turbo Tax was great and easy!
10 times better than the H&R Block, the information turbo tax provides me is clear.
Date published: 2022-04-15
Rated 5 out of 5 by
Cynthia R from
They are very knowledgeable and courteous.
For the record the two experts that helped me were awesome! They were very patient and kind and gave me confidence in filing my taxes. Huge thank you!!!
Date published: 2022-04-15
Rated 3 out of 5 by
tired of turbo from
State filing is very challenged
Turbo taxes State filing software continues to be challenging. Took me a 1+ hour to figure out a minor issue, that was not determined in general tax questions that are asked in Turbo Tax software. Very difficult to revise. Any human support would of course cost extra $$$s
Date published: 2022-04-15
Rated 5 out of 5 by
59innings from
Great
Greeeaaattttttttttttttttttttttt as always!!!!!!!!!
All TurboTax® Offerings Reviews - Page 8501
Date published: 2022-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
joyce41 from
not doing the job
spending hours to tell turbo tax so called "expert" what problem I try to solve, then get cut off without any result,
Date published: 2022-04-15
Rated 2 out of 5 by
djdjdjdj1000 from
Lots of fees!
The service was intuitive yet had so many fees at the end. :(
Date published: 2022-04-15
Rated 5 out of 5 by
SMRK1456 from
Worked Great
Easy to follow and hints were helpful. will use again
Date published: 2022-04-15
Rated 4 out of 5 by
PEPALONG from
Turbo Tax is awesome!
I have been using Turbo Tax for a few years now and have not had any issues. I appreciate how my information is stored from the prior year which makes it convenient to prepare for the new year.
Date published: 2022-04-15
Rated 5 out of 5 by
ShariR_kedronkitty from
Turbo Tax is great again in 2021
I have been using Turbo Tax Premier for many years now. I use the option to go through all the deductions, etc. to make sure I miss nothing. Works smoothly and the little explanation boxes help.
Date published: 2022-04-15
Rated 4 out of 5 by
CBN123 from
Turbo Tax 2021
I found turbo tax harder to follow then previous years.
Date published: 2022-04-15
Rated 5 out of 5 by
BetBiv from
Turbo Tax was great and easy!
10 times better than the H&R Block, the information turbo tax provides me is clear.
Date published: 2022-04-15
Rated 5 out of 5 by
Cynthia R from
They are very knowledgeable and courteous.
For the record the two experts that helped me were awesome! They were very patient and kind and gave me confidence in filing my taxes. Huge thank you!!!
Date published: 2022-04-15
Rated 3 out of 5 by
tired of turbo from
State filing is very challenged
Turbo taxes State filing software continues to be challenging. Took me a 1+ hour to figure out a minor issue, that was not determined in general tax questions that are asked in Turbo Tax software. Very difficult to revise. Any human support would of course cost extra $$$s
Date published: 2022-04-15
Rated 5 out of 5 by
59innings from
Great
Greeeaaattttttttttttttttttttttt as always!!!!!!!!!
All TurboTax® Offerings Reviews - Page 8501
Date published: 2022-04-15