TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from always use have used for last 7 years, fast and affordable. gets a little better every year
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax Always Comes Through! The process for TurboTax has always been easy to follow. Needing the additional filing options also helps with getting things correct.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is GREAT I have been using Turbo Tax ever since it came out. In all these years I have never had any trouble and I especially like the guidance with questions about each topic. Using that feature has always kept me up to date on laws and ensured I get the most in refunds. I also like the ability to look at the exact spot I am in the form to better understand what the Feds want and being able to research the topics helps to complete the forms with confidence. I always highly recommend TT to my friends and anyone who is filing on their own that I talk with. I once started my own business and used the business version of TT and it allowed me to do my own taxes without having to hire an accountant, that I couldn't afford anyway. Love the product!!
Date published: 2022-04-17
Rated 5 out of 5 by from turbo tax Very easy to understand and fill out. My tax return is at the fullest. This is my 3rd year using Turbo Tax and will keep going.
Date published: 2022-04-17
Rated 3 out of 5 by from never did get an update to address multiple mort. Like many taxpayers, I had refinanced a mortgage and sold one house to buy another. While I was told there would be a correction in February, I never did receive on and I had to try a manual work around that I am still not sure of. Also, I was charged for a California filing but then wasn't able to e-file and yet was still charged...
Date published: 2022-04-17
Rated 5 out of 5 by from Trust TurboTax, it helps me tremendously!! I've filed with TurboTax for over 5 years and it's always easy, super user friendly and even informative! Highly recommend.
Date published: 2022-04-17
Rated 5 out of 5 by from Great experience! I absolutely loved the ease of using Turbotax. It was such a convenience to have info uploaded from my brokerage accounts. I used the live help option which went very well. The tax expert was very friendly, patient and helpful. I would recommend using their premiere edition for more complicated returns. The only thing that wasn't 100% clear or I didn't notice was that there is a fee to pay for the service with my refund. I was just 2 clicks away from finishing and didnt feel like returning to start over from that point. I'll definitely be back next year.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy Breezy Easier than ever before!!! Very Happy with my 2021 Tax Filing through TurboTax. I heart Turbo Tax!
Date published: 2022-04-17
Rated 4 out of 5 by from Pretty good A little confusing at times but overall great. Will do again next year
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax Did The Job Great Turbo Tax was easy to use, provided me with great help and directions, and allowed me to complete my taxes effortlessly.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 850
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from always use have used for last 7 years, fast and affordable. gets a little better every year
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax Always Comes Through! The process for TurboTax has always been easy to follow. Needing the additional filing options also helps with getting things correct.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is GREAT I have been using Turbo Tax ever since it came out. In all these years I have never had any trouble and I especially like the guidance with questions about each topic. Using that feature has always kept me up to date on laws and ensured I get the most in refunds. I also like the ability to look at the exact spot I am in the form to better understand what the Feds want and being able to research the topics helps to complete the forms with confidence. I always highly recommend TT to my friends and anyone who is filing on their own that I talk with. I once started my own business and used the business version of TT and it allowed me to do my own taxes without having to hire an accountant, that I couldn't afford anyway. Love the product!!
Date published: 2022-04-17
Rated 5 out of 5 by from turbo tax Very easy to understand and fill out. My tax return is at the fullest. This is my 3rd year using Turbo Tax and will keep going.
Date published: 2022-04-17
Rated 3 out of 5 by from never did get an update to address multiple mort. Like many taxpayers, I had refinanced a mortgage and sold one house to buy another. While I was told there would be a correction in February, I never did receive on and I had to try a manual work around that I am still not sure of. Also, I was charged for a California filing but then wasn't able to e-file and yet was still charged...
Date published: 2022-04-17
Rated 5 out of 5 by from Trust TurboTax, it helps me tremendously!! I've filed with TurboTax for over 5 years and it's always easy, super user friendly and even informative! Highly recommend.
Date published: 2022-04-17
Rated 5 out of 5 by from Great experience! I absolutely loved the ease of using Turbotax. It was such a convenience to have info uploaded from my brokerage accounts. I used the live help option which went very well. The tax expert was very friendly, patient and helpful. I would recommend using their premiere edition for more complicated returns. The only thing that wasn't 100% clear or I didn't notice was that there is a fee to pay for the service with my refund. I was just 2 clicks away from finishing and didnt feel like returning to start over from that point. I'll definitely be back next year.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy Breezy Easier than ever before!!! Very Happy with my 2021 Tax Filing through TurboTax. I heart Turbo Tax!
Date published: 2022-04-17
Rated 4 out of 5 by from Pretty good A little confusing at times but overall great. Will do again next year
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax Did The Job Great Turbo Tax was easy to use, provided me with great help and directions, and allowed me to complete my taxes effortlessly.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 850