TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 2 out of 5 by from Real weaknesses My issues: 1. I cannot sort donations by alphabetical order. How hard would that to be to do? 2. When I need to go back into the prior year forms I have to flip through 264 page of PDFS instead of an on line version as the present year. I used to be able to do that. 3. Help function is weak as most are. Referring me to the community is really dropping the ball. When I have a question I simply call the IRS and get a straight forward answer. 4. Constant up-sales. I know what I need.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbox is awesome It makes taxing much easier and saves a lot of time. Thank you so much
Date published: 2021-05-16
Rated 3 out of 5 by from Turbo Tax is nice to use but fees I tried to engage with turbo tax experts but could never get to one and was prompted to pay a fee to upgrade in order to talk to one. which is ironic because I wanted to talk to someone about why random fees kept popping into my final confirmation. I've had an HSA for awhile and dont recall paying due to it. This year I did, and a $50 charge to file state taxes now, which has never happened. With fee's adding up it will be worth going to an in person tax handler next year.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbotax 9 years... is there any other way Wonderful experience. Have never had an issue or concern. Used expert help this time and was impressed. Will be the only way I do this from now on. Friendly and genuinely concerned about my taxes and understanding...
Date published: 2021-05-16
Rated 5 out of 5 by from Always a quick and easy experience! This was my 4th year filing with Turbo Tax and it gets easier every time! Very pleased with the experience and with how user-friendly it is! Will definitely come back year after year!
Date published: 2021-05-16
Rated 5 out of 5 by from ease of use easy to use. will use again next filing season. awesome
Date published: 2021-05-16
Rated 5 out of 5 by from GEORGE WAS PHENOMENAL!!! I was so nervous and confused even though the software was cut and dry to put all of my info in. I reached out to the live person and it was worth the money! George basically held my hand through the questions and the entire filing process.
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax is easy to use and really convenient turbo tax is extremely user friendly and can help you file your taxed in no time at all.
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax is awesome I waited until the very last day to do my taxes. Why? I hate doing my taxes. It always gives me anxiety and makes want to run away screaming. Turbo Tax makes it easier and a lot less headache.
Date published: 2021-05-16
Rated 3 out of 5 by from It's helpful but there is some odd points Some items seems to reduce the selection possibilities (like communication method).
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 850
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Real weaknesses My issues: 1. I cannot sort donations by alphabetical order. How hard would that to be to do? 2. When I need to go back into the prior year forms I have to flip through 264 page of PDFS instead of an on line version as the present year. I used to be able to do that. 3. Help function is weak as most are. Referring me to the community is really dropping the ball. When I have a question I simply call the IRS and get a straight forward answer. 4. Constant up-sales. I know what I need.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbox is awesome It makes taxing much easier and saves a lot of time. Thank you so much
Date published: 2021-05-16
Rated 3 out of 5 by from Turbo Tax is nice to use but fees I tried to engage with turbo tax experts but could never get to one and was prompted to pay a fee to upgrade in order to talk to one. which is ironic because I wanted to talk to someone about why random fees kept popping into my final confirmation. I've had an HSA for awhile and dont recall paying due to it. This year I did, and a $50 charge to file state taxes now, which has never happened. With fee's adding up it will be worth going to an in person tax handler next year.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbotax 9 years... is there any other way Wonderful experience. Have never had an issue or concern. Used expert help this time and was impressed. Will be the only way I do this from now on. Friendly and genuinely concerned about my taxes and understanding...
Date published: 2021-05-16
Rated 5 out of 5 by from Always a quick and easy experience! This was my 4th year filing with Turbo Tax and it gets easier every time! Very pleased with the experience and with how user-friendly it is! Will definitely come back year after year!
Date published: 2021-05-16
Rated 5 out of 5 by from ease of use easy to use. will use again next filing season. awesome
Date published: 2021-05-16
Rated 5 out of 5 by from GEORGE WAS PHENOMENAL!!! I was so nervous and confused even though the software was cut and dry to put all of my info in. I reached out to the live person and it was worth the money! George basically held my hand through the questions and the entire filing process.
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax is easy to use and really convenient turbo tax is extremely user friendly and can help you file your taxed in no time at all.
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax is awesome I waited until the very last day to do my taxes. Why? I hate doing my taxes. It always gives me anxiety and makes want to run away screaming. Turbo Tax makes it easier and a lot less headache.
Date published: 2021-05-16
Rated 3 out of 5 by from It's helpful but there is some odd points Some items seems to reduce the selection possibilities (like communication method).
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 850