TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Excellent product Excellent product . Very easy to use. Covers all possible situations and conditions for tax filings.
Date published: 2023-04-19
Rated 1 out of 5 by from Too much upselling! After 8 years, I am done with TurboTax. Every few steps they hit you again with a pitch for more money. It’s relentless. I will use a competitor product next year.
Date published: 2023-04-19
Rated 5 out of 5 by from Super User Friendly and Simple Took me less than 1 hour to self-serve and file my own taxes. Awesome program. I will definitely use again.
Date published: 2023-04-19
Rated 5 out of 5 by from Great! This enhanced version was even more amazing! I do have one complaint, there were a couple of stages near the end where one would think the filing was done. However, it was not and by pure blessing I checked my return 11pm 4/18 and it had not been sent. Though I appreciate the ease of downloads and previous year calculations the e-file finalization was a bit much.
Date published: 2023-04-19
Rated 1 out of 5 by from Did not catch mistakes It does not seem like I am paying for a quality service. It did not catch mistakes as to where I am supposed to be paying my taxes while I live in one state and work in another. It constantly tries to upcharge but doesn't seem to provide real value. Next year I will go with a free service or a real person.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is the way to file!!! I've never had any issues using Turbo Tax. They keep up with all the newest ways to make the experience as painless as possible!
Date published: 2023-04-19
Rated 5 out of 5 by from Great Tool TurboTax is easy to use and very helpful and fast to file taxes
Date published: 2023-04-19
Rated 1 out of 5 by from I am done with TurboTax This went okay until it became time to file and pay. It became extremely difficult to avoid paying unnecessary fees (like $39 to deduct payment from my return??!!). This used to be such a friendly service to use. Now, nope. I'm done with TurboTax after nearly 20 years of using the service.
Date published: 2023-04-19
Rated 5 out of 5 by from awesome easy to navigate, helpful with questions and prompts
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is great for beginners Filing with Turbo Tax is very simple. They also help ensure you get all the deductions you are entitled too. You always get the max refund when filing with Turbo Tax.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 850
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent product Excellent product . Very easy to use. Covers all possible situations and conditions for tax filings.
Date published: 2023-04-19
Rated 1 out of 5 by from Too much upselling! After 8 years, I am done with TurboTax. Every few steps they hit you again with a pitch for more money. It’s relentless. I will use a competitor product next year.
Date published: 2023-04-19
Rated 5 out of 5 by from Super User Friendly and Simple Took me less than 1 hour to self-serve and file my own taxes. Awesome program. I will definitely use again.
Date published: 2023-04-19
Rated 5 out of 5 by from Great! This enhanced version was even more amazing! I do have one complaint, there were a couple of stages near the end where one would think the filing was done. However, it was not and by pure blessing I checked my return 11pm 4/18 and it had not been sent. Though I appreciate the ease of downloads and previous year calculations the e-file finalization was a bit much.
Date published: 2023-04-19
Rated 1 out of 5 by from Did not catch mistakes It does not seem like I am paying for a quality service. It did not catch mistakes as to where I am supposed to be paying my taxes while I live in one state and work in another. It constantly tries to upcharge but doesn't seem to provide real value. Next year I will go with a free service or a real person.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is the way to file!!! I've never had any issues using Turbo Tax. They keep up with all the newest ways to make the experience as painless as possible!
Date published: 2023-04-19
Rated 5 out of 5 by from Great Tool TurboTax is easy to use and very helpful and fast to file taxes
Date published: 2023-04-19
Rated 1 out of 5 by from I am done with TurboTax This went okay until it became time to file and pay. It became extremely difficult to avoid paying unnecessary fees (like $39 to deduct payment from my return??!!). This used to be such a friendly service to use. Now, nope. I'm done with TurboTax after nearly 20 years of using the service.
Date published: 2023-04-19
Rated 5 out of 5 by from awesome easy to navigate, helpful with questions and prompts
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is great for beginners Filing with Turbo Tax is very simple. They also help ensure you get all the deductions you are entitled too. You always get the max refund when filing with Turbo Tax.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 850