TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Love TurboTax! Easy and helpful!! Process has always been easy. I appreciate your services.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is GREAT Excellent all around and easy to use the tax lady named Carol was excellent
Date published: 2021-02-26
Rated 5 out of 5 by from IT IS EASY TO USE SO FAR THEY HAVE PROVIDED A 5 STAR SERVICE. THEIR SOFTWARE IS EASY TO USE AND IT IS INTERACTIVE. LIKE "DUMMY PROOF" INTERACTIVE.
Date published: 2021-02-26
Rated 4 out of 5 by from Charge for filing returns, fed and state??? I purchased Turbo Tax at Best Buy in Ankeny, IA. I purchased the Deluxe version that should have 5 efiles free and one state download, but does it cost to efile all state returns. I was the first to download and I was able to efile my federal free but it costs $20.00 to file the only state return (Iowa). My son downloaded the return and it cost him $40 to efile the federal and $20 to efile the state. We are the only two that have used this disk. it cost me $50 for the purchase and $20 to file state and it cost my son $60 to file his federal and state )Iowa returns is this correct. I have used Turbo tax for many years. I don't think I should have been charged for my Iowa return and my son should not have been charged to efile his federal return. This seems ridiculous. Please help me understand what the correct charges should be, so you can correct what was improperly charged. Thank you very much.
Date published: 2021-02-26
Rated 4 out of 5 by from Great Service I really like TurboTax. It's simple, easy, and fairly intuitive. Paywall for student deductions seems a bit silly (reason for the 4 stars) but it is by no reason product-breaking. Heck, maybe I'll buy the premium next year. Who knows.
Date published: 2021-02-26
Rated 5 out of 5 by from THIS PROGRAM IS GREAT HELP DEST IS GREAT AND THANK YOU A LOT FOR ALL YOUR HELP
Date published: 2021-02-26
Rated 1 out of 5 by from To expensive. I really liked Turbo tax but it‘s to expensive. Amd not ok to tale more money in a crisis. It should be free!
Date published: 2021-02-26
Rated 5 out of 5 by from Simple Easy Very easy great experience. Never thought in a million years I would be able to do my own taxes. Thanks Guys..
Date published: 2021-02-26
Rated 3 out of 5 by from Turbo is pricey, but good for fed tax prep. Turbo Tax is pricey ... the download from Intuit costs double the same product from online retailers. It great for fed, not so much for state. Free e-file for fed return, but they hit you with another $20 for state e-file.
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo Tax is good but not yet perfect. This is my 8th year despite some frustrating imperfections but improvement is feasible. This year they implemented the visible "logout" feature that was missing last year, which caused a lot of uncertainty. Getting clarification regarding a request for certain data for my state return was impossible(for me). Quick call to my state DOR allowed me to make an educated assumption for what was expected.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 8489
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love TurboTax! Easy and helpful!! Process has always been easy. I appreciate your services.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is GREAT Excellent all around and easy to use the tax lady named Carol was excellent
Date published: 2021-02-26
Rated 5 out of 5 by from IT IS EASY TO USE SO FAR THEY HAVE PROVIDED A 5 STAR SERVICE. THEIR SOFTWARE IS EASY TO USE AND IT IS INTERACTIVE. LIKE "DUMMY PROOF" INTERACTIVE.
Date published: 2021-02-26
Rated 4 out of 5 by from Charge for filing returns, fed and state??? I purchased Turbo Tax at Best Buy in Ankeny, IA. I purchased the Deluxe version that should have 5 efiles free and one state download, but does it cost to efile all state returns. I was the first to download and I was able to efile my federal free but it costs $20.00 to file the only state return (Iowa). My son downloaded the return and it cost him $40 to efile the federal and $20 to efile the state. We are the only two that have used this disk. it cost me $50 for the purchase and $20 to file state and it cost my son $60 to file his federal and state )Iowa returns is this correct. I have used Turbo tax for many years. I don't think I should have been charged for my Iowa return and my son should not have been charged to efile his federal return. This seems ridiculous. Please help me understand what the correct charges should be, so you can correct what was improperly charged. Thank you very much.
Date published: 2021-02-26
Rated 4 out of 5 by from Great Service I really like TurboTax. It's simple, easy, and fairly intuitive. Paywall for student deductions seems a bit silly (reason for the 4 stars) but it is by no reason product-breaking. Heck, maybe I'll buy the premium next year. Who knows.
Date published: 2021-02-26
Rated 5 out of 5 by from THIS PROGRAM IS GREAT HELP DEST IS GREAT AND THANK YOU A LOT FOR ALL YOUR HELP
Date published: 2021-02-26
Rated 1 out of 5 by from To expensive. I really liked Turbo tax but it‘s to expensive. Amd not ok to tale more money in a crisis. It should be free!
Date published: 2021-02-26
Rated 5 out of 5 by from Simple Easy Very easy great experience. Never thought in a million years I would be able to do my own taxes. Thanks Guys..
Date published: 2021-02-26
Rated 3 out of 5 by from Turbo is pricey, but good for fed tax prep. Turbo Tax is pricey ... the download from Intuit costs double the same product from online retailers. It great for fed, not so much for state. Free e-file for fed return, but they hit you with another $20 for state e-file.
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo Tax is good but not yet perfect. This is my 8th year despite some frustrating imperfections but improvement is feasible. This year they implemented the visible "logout" feature that was missing last year, which caused a lot of uncertainty. Getting clarification regarding a request for certain data for my state return was impossible(for me). Quick call to my state DOR allowed me to make an educated assumption for what was expected.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 8489