TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from TurboTax has problems (bugs) 1.TurboTax asked me to fix a problem with my 1099-R from Office of Personnel Management: it wanted "starting value" for Line 3 of the simplified method. I had no idea what this is or how to fix it. Calling TurboTax's phone number connected with a robot that directed me a useless site that had comments from users. 2. TurboTax didn't like the Zip Code of one of my 1099-R payers, even though it was correct. 3. TurboTax wanted payer's state number (Minnesota) for 4 1099-R's, even though they had been entered and I checked to see that they were present and correct. There was no way to fix this "error". A phone call to TurboTax ended up sending me to a useless site of users comments. Summary: as a result of these false "errors", TurboTax would not let me file electronically. I had to print the returns and file by mail. The returns looked fine to me in spite of these "errors". Duh! Please fix these errors!
Date published: 2022-04-08
Rated 5 out of 5 by from Turbox Tax is awesome Makes it easy, but it keeps getting more expensive :(
Date published: 2022-04-08
Rated 4 out of 5 by from turbo tax is good for my purpoe The one problem with turbo tax that it is difficult to get a phone number to talk to your staff
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax great Worked very well, all items clear and easy to work
Date published: 2022-04-08
Rated 5 out of 5 by from Great experience Almost everything went great. When I had a question I couldn't find the answer to in the help aids, I called and got answers quickly and easily.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax is easy! Turbo Tax is easy and quick! You are able to take pictures of your W2 and file your taxes. It is very user friendly.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo tax is great very user friendly, walks or guides me every step of the way. great product !
Date published: 2022-04-08
Rated 5 out of 5 by from Quick Helpful and Easy I am scared to do my taxes every year because I am afraid of making a mistake. TurboTax checks all the boxes and puts my mind at ease.
Date published: 2022-04-08
Rated 5 out of 5 by from Absolutely Awesome the help center is truly incredible.worth every penny
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax relieves Stress I dreaded filing my taxes this year but TurboTax made it painless and stress-free
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 8489
TurboTaxTurboTax Customer Ratings & Reviews
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Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax has problems (bugs) 1.TurboTax asked me to fix a problem with my 1099-R from Office of Personnel Management: it wanted "starting value" for Line 3 of the simplified method. I had no idea what this is or how to fix it. Calling TurboTax's phone number connected with a robot that directed me a useless site that had comments from users. 2. TurboTax didn't like the Zip Code of one of my 1099-R payers, even though it was correct. 3. TurboTax wanted payer's state number (Minnesota) for 4 1099-R's, even though they had been entered and I checked to see that they were present and correct. There was no way to fix this "error". A phone call to TurboTax ended up sending me to a useless site of users comments. Summary: as a result of these false "errors", TurboTax would not let me file electronically. I had to print the returns and file by mail. The returns looked fine to me in spite of these "errors". Duh! Please fix these errors!
Date published: 2022-04-08
Rated 5 out of 5 by from Turbox Tax is awesome Makes it easy, but it keeps getting more expensive :(
Date published: 2022-04-08
Rated 4 out of 5 by from turbo tax is good for my purpoe The one problem with turbo tax that it is difficult to get a phone number to talk to your staff
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax great Worked very well, all items clear and easy to work
Date published: 2022-04-08
Rated 5 out of 5 by from Great experience Almost everything went great. When I had a question I couldn't find the answer to in the help aids, I called and got answers quickly and easily.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax is easy! Turbo Tax is easy and quick! You are able to take pictures of your W2 and file your taxes. It is very user friendly.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo tax is great very user friendly, walks or guides me every step of the way. great product !
Date published: 2022-04-08
Rated 5 out of 5 by from Quick Helpful and Easy I am scared to do my taxes every year because I am afraid of making a mistake. TurboTax checks all the boxes and puts my mind at ease.
Date published: 2022-04-08
Rated 5 out of 5 by from Absolutely Awesome the help center is truly incredible.worth every penny
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax relieves Stress I dreaded filing my taxes this year but TurboTax made it painless and stress-free
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 8489