TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
Less than enthused from
TurboTax has problems (bugs)
1.TurboTax asked me to fix a problem with my 1099-R from Office of Personnel Management: it wanted "starting value" for Line 3 of the simplified method. I had no idea what this is or how to fix it. Calling TurboTax's phone number connected with a robot that directed me a useless site that had comments from users. 2. TurboTax didn't like the Zip Code of one of my 1099-R payers, even though it was correct. 3. TurboTax wanted payer's state number (Minnesota) for 4 1099-R's, even though they had been entered and I checked to see that they were present and correct. There was no way to fix this "error". A phone call to TurboTax ended up sending me to a useless site of users comments. Summary: as a result of these false "errors", TurboTax would not let me file electronically. I had to print the returns and file by mail. The returns looked fine to me in spite of these "errors". Duh! Please fix these errors!
Date published: 2022-04-08
Rated 5 out of 5 by
jaime caldiron from
Turbox Tax is awesome
Makes it easy, but it keeps getting more expensive :(
Date published: 2022-04-08
Rated 4 out of 5 by
levindave from
turbo tax is good for my purpoe
The one problem with turbo tax that it is difficult to get a phone number to talk to your staff
Date published: 2022-04-08
Rated 5 out of 5 by
ChiefW3 from
TurboTax great
Worked very well, all items clear and easy to work
Date published: 2022-04-08
Rated 5 out of 5 by
Dianne1414 from
Great experience
Almost everything went great. When I had a question I couldn't find the answer to in the help aids, I called and got answers quickly and easily.
Date published: 2022-04-08
Rated 5 out of 5 by
Sarah2093 from
Turbo Tax is easy!
Turbo Tax is easy and quick! You are able to take pictures of your W2 and file your taxes. It is very user friendly.
Date published: 2022-04-08
Rated 5 out of 5 by
phartz from
Turbo tax is great
very user friendly, walks or guides me every step of the way. great product !
Date published: 2022-04-08
Rated 5 out of 5 by
Scoops5150 from
Quick Helpful and Easy
I am scared to do my taxes every year because I am afraid of making a mistake. TurboTax checks all the boxes and puts my mind at ease.
Date published: 2022-04-08
Rated 5 out of 5 by
sjb0123 from
Absolutely Awesome
the help center is truly incredible.worth every penny
Date published: 2022-04-08
Rated 5 out of 5 by
TyMan9 from
TurboTax relieves Stress
I dreaded filing my taxes this year but TurboTax made it painless and stress-free
All TurboTax® Offerings Reviews - Page 8489
Date published: 2022-04-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Less than enthused from
TurboTax has problems (bugs)
1.TurboTax asked me to fix a problem with my 1099-R from Office of Personnel Management: it wanted "starting value" for Line 3 of the simplified method. I had no idea what this is or how to fix it. Calling TurboTax's phone number connected with a robot that directed me a useless site that had comments from users. 2. TurboTax didn't like the Zip Code of one of my 1099-R payers, even though it was correct. 3. TurboTax wanted payer's state number (Minnesota) for 4 1099-R's, even though they had been entered and I checked to see that they were present and correct. There was no way to fix this "error". A phone call to TurboTax ended up sending me to a useless site of users comments. Summary: as a result of these false "errors", TurboTax would not let me file electronically. I had to print the returns and file by mail. The returns looked fine to me in spite of these "errors". Duh! Please fix these errors!
Date published: 2022-04-08
Rated 5 out of 5 by
jaime caldiron from
Turbox Tax is awesome
Makes it easy, but it keeps getting more expensive :(
Date published: 2022-04-08
Rated 4 out of 5 by
levindave from
turbo tax is good for my purpoe
The one problem with turbo tax that it is difficult to get a phone number to talk to your staff
Date published: 2022-04-08
Rated 5 out of 5 by
ChiefW3 from
TurboTax great
Worked very well, all items clear and easy to work
Date published: 2022-04-08
Rated 5 out of 5 by
Dianne1414 from
Great experience
Almost everything went great. When I had a question I couldn't find the answer to in the help aids, I called and got answers quickly and easily.
Date published: 2022-04-08
Rated 5 out of 5 by
Sarah2093 from
Turbo Tax is easy!
Turbo Tax is easy and quick! You are able to take pictures of your W2 and file your taxes. It is very user friendly.
Date published: 2022-04-08
Rated 5 out of 5 by
phartz from
Turbo tax is great
very user friendly, walks or guides me every step of the way. great product !
Date published: 2022-04-08
Rated 5 out of 5 by
Scoops5150 from
Quick Helpful and Easy
I am scared to do my taxes every year because I am afraid of making a mistake. TurboTax checks all the boxes and puts my mind at ease.
Date published: 2022-04-08
Rated 5 out of 5 by
sjb0123 from
Absolutely Awesome
the help center is truly incredible.worth every penny
Date published: 2022-04-08
Rated 5 out of 5 by
TyMan9 from
TurboTax relieves Stress
I dreaded filing my taxes this year but TurboTax made it painless and stress-free
All TurboTax® Offerings Reviews - Page 8489
Date published: 2022-04-08