TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax is easy to use I have use Turbo Tax for the past 3 years. It is easy, fast, and helpful by clicking the ? icon any time I don't understand a term.
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax is the best! I have filed with Turbotax for years now and have been so happy with the efficiency! It is very user friendly and there is always help available when you are unsure of something. I felt confident in doing taxes on my own and even learned of some deductions along the way.
Date published: 2022-02-23
Rated 5 out of 5 by from Hard Had trouble. No help from any of your workers. Pretty much file my own taxes with no help
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax is awesome!!! really easy process this is my second time using turbo tax to all the 18-20 year old people out there this is hands down the easiest website to use
Date published: 2022-02-23
Rated 5 out of 5 by from Quick and Easy Entering information was quick and easy. If you have simple tax returns there is no reason to go elsewhere.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbotax is great! Although I didn't need it this year, I'm glad I had the availability of Live Help. I recently retired and was not sure how that would affect my taxes, however the questions were clear and I still was able to get a refund.
Date published: 2022-02-23
Rated 3 out of 5 by from Payment issues took away the convenience It would not let me pay it using my credit card or debit card or checking or savings account number. I should have been given money back. I wasted 267.00. Overcharged if turbotax did not work the way it is supposed to but no offer of a refund! Last year I will use it!
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax is Great! I found this program to be friendly to me and all my tax concerns. I was able to complete our taxes quickly and efficiently.
Date published: 2022-02-23
Rated 1 out of 5 by from hmmm costs more than a tax person I dont quite understand why we had to pay so much to use this program. I bought it, installed it said i get one free state, did my daughters had to pay $40 did ours had to pay $40 twice one for california and oregon, then at the end had to pay another $40 for our state. thats $160.00 just to do 2 sets of easy taxes. might go with some other program next year I feel i need a refund from your company at least for half of what i paid not to mention the program cost me $40 from amazon ughhh
Date published: 2022-02-23
Rated 4 out of 5 by from turbo tax I dont like this at all. Was easier in prior years period
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 8488
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is easy to use I have use Turbo Tax for the past 3 years. It is easy, fast, and helpful by clicking the ? icon any time I don't understand a term.
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax is the best! I have filed with Turbotax for years now and have been so happy with the efficiency! It is very user friendly and there is always help available when you are unsure of something. I felt confident in doing taxes on my own and even learned of some deductions along the way.
Date published: 2022-02-23
Rated 5 out of 5 by from Hard Had trouble. No help from any of your workers. Pretty much file my own taxes with no help
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax is awesome!!! really easy process this is my second time using turbo tax to all the 18-20 year old people out there this is hands down the easiest website to use
Date published: 2022-02-23
Rated 5 out of 5 by from Quick and Easy Entering information was quick and easy. If you have simple tax returns there is no reason to go elsewhere.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbotax is great! Although I didn't need it this year, I'm glad I had the availability of Live Help. I recently retired and was not sure how that would affect my taxes, however the questions were clear and I still was able to get a refund.
Date published: 2022-02-23
Rated 3 out of 5 by from Payment issues took away the convenience It would not let me pay it using my credit card or debit card or checking or savings account number. I should have been given money back. I wasted 267.00. Overcharged if turbotax did not work the way it is supposed to but no offer of a refund! Last year I will use it!
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo tax is Great! I found this program to be friendly to me and all my tax concerns. I was able to complete our taxes quickly and efficiently.
Date published: 2022-02-23
Rated 1 out of 5 by from hmmm costs more than a tax person I dont quite understand why we had to pay so much to use this program. I bought it, installed it said i get one free state, did my daughters had to pay $40 did ours had to pay $40 twice one for california and oregon, then at the end had to pay another $40 for our state. thats $160.00 just to do 2 sets of easy taxes. might go with some other program next year I feel i need a refund from your company at least for half of what i paid not to mention the program cost me $40 from amazon ughhh
Date published: 2022-02-23
Rated 4 out of 5 by from turbo tax I dont like this at all. Was easier in prior years period
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 8488