TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Turbo Tax was easy to navigate. Turbo tax was easy to navigate and answered the questions I had. They also asked me about things i didn't know that I could file for.
Date published: 2023-02-28
Rated 2 out of 5 by from used turbotax since 1990 Not friendly now I am a retired CPA Tax preparer who has used Turbotax since 1990. This last two years turbotax has been really difficult for those of us who know the forms and prefer to enter directly. There is no way to get to some of them without your worksheets that have their own worksheets. It is extremely frustrating. Some of your questions make no sense. I tried doing my parents taxes using your guided questions and with some stock sales. Oh my God it took forever to get the 1099-B information entered for three sales. You need to reinstate the key strokes that show the resource for the figures on the irs forms. This may be the last year I use turbotax. Taxes should be simple this year. In the past using forms I could have had the taxes finished in a few minutes. This year I spent hours trying to find the exact place to enter the information correctly. My parents owed no taxes but sold stock and cashed in life insurance and roth iras. It took me many hours.
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax is wonderful. TurboTax Deluxe is my best friend. The ease of use and simplicity of filing is amazing.
Date published: 2023-02-28
Rated 5 out of 5 by from Great job on my taxes. Turbo tax is great. I could never do these on my own. I have work out of state and the forms are too confusing.
Date published: 2023-02-28
Rated 4 out of 5 by from Iffy on the "tax Experts" Doing my taxes is easy, but talking to a "Tax Expert" didn't work well, and when I did finally get in touch with someone, they just reiterated what was already written
Date published: 2023-02-28
Rated 5 out of 5 by from Easy and Accurate Almost made doing taxes fun. Will do this again next year.
Date published: 2023-02-28
Rated 5 out of 5 by from awesome they helped us along the way made it easy to take care of
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax is great. Turbo Tax was easier than I thought it would be. This was my first time I filed my own Taxes. Turbo Tax I will be filing with you from now on. Thank you
Date published: 2023-02-28
Rated 3 out of 5 by from Turbo Tax is not awesome, still has issues! I have been unable to e-file my Massachusetts taxes because of some issue with the difference in my OPM annuity taxable amount being different than my gross distribution amount. It will not transfer over to the form 1 on the state and I have to mail it in.
Date published: 2023-02-28
Rated 3 out of 5 by from I was upset with format. I had to type in so much information I should have done it myself. and at each step I was encouraged to upgrade for more money. Finally at the point of filing there was the WRONG email.I looked everywhere to correct it but no place was available. A confirmation email was sent to WRONG ADDRESS.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8486
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was easy to navigate. Turbo tax was easy to navigate and answered the questions I had. They also asked me about things i didn't know that I could file for.
Date published: 2023-02-28
Rated 2 out of 5 by from used turbotax since 1990 Not friendly now I am a retired CPA Tax preparer who has used Turbotax since 1990. This last two years turbotax has been really difficult for those of us who know the forms and prefer to enter directly. There is no way to get to some of them without your worksheets that have their own worksheets. It is extremely frustrating. Some of your questions make no sense. I tried doing my parents taxes using your guided questions and with some stock sales. Oh my God it took forever to get the 1099-B information entered for three sales. You need to reinstate the key strokes that show the resource for the figures on the irs forms. This may be the last year I use turbotax. Taxes should be simple this year. In the past using forms I could have had the taxes finished in a few minutes. This year I spent hours trying to find the exact place to enter the information correctly. My parents owed no taxes but sold stock and cashed in life insurance and roth iras. It took me many hours.
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax is wonderful. TurboTax Deluxe is my best friend. The ease of use and simplicity of filing is amazing.
Date published: 2023-02-28
Rated 5 out of 5 by from Great job on my taxes. Turbo tax is great. I could never do these on my own. I have work out of state and the forms are too confusing.
Date published: 2023-02-28
Rated 4 out of 5 by from Iffy on the "tax Experts" Doing my taxes is easy, but talking to a "Tax Expert" didn't work well, and when I did finally get in touch with someone, they just reiterated what was already written
Date published: 2023-02-28
Rated 5 out of 5 by from Easy and Accurate Almost made doing taxes fun. Will do this again next year.
Date published: 2023-02-28
Rated 5 out of 5 by from awesome they helped us along the way made it easy to take care of
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax is great. Turbo Tax was easier than I thought it would be. This was my first time I filed my own Taxes. Turbo Tax I will be filing with you from now on. Thank you
Date published: 2023-02-28
Rated 3 out of 5 by from Turbo Tax is not awesome, still has issues! I have been unable to e-file my Massachusetts taxes because of some issue with the difference in my OPM annuity taxable amount being different than my gross distribution amount. It will not transfer over to the form 1 on the state and I have to mail it in.
Date published: 2023-02-28
Rated 3 out of 5 by from I was upset with format. I had to type in so much information I should have done it myself. and at each step I was encouraged to upgrade for more money. Finally at the point of filing there was the WRONG email.I looked everywhere to correct it but no place was available. A confirmation email was sent to WRONG ADDRESS.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8486