TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Wouldn't file any other way than through Turbo Tax They make the whole thing very easy. All of the experts have been friendly, approachable and very professional.
Date published: 2022-04-15
Rated 3 out of 5 by from Not happy It needs to be easier to compare your tax situation between married filing jointly and married filing separately. I shouldn't have to enter information more than one time trying to compare the two. I should be able to toggle back and forth and see which situation is best for me and my husband with federal and state taxes. Plus my husband had a 1099R form and the boxes didn't match what was on the online form and no one would help me because I purchased the desktop version. Had the same issue last year. Not happy!!
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome tax program This the first year I did my taxes late and the pro gram got me done in record time. Thank you
Date published: 2022-04-15
Rated 3 out of 5 by from Tricksum Two little things. For some reason TurboTax can't bridge all of my previous year data to this year. So I have to manually enter all my data. I think it has to do with Download vs Online. This has happened every year and I have been using TT for at least 15 years. Charges, you have to read very carefully to not incur extra charges that are not needed. My girlfriend did not see the extra 45 dollars she was charged when finishing her E-file. I use TT because the "guide" is much easier than deciphering the actual tax form. That is why I keep returning to them every year. Several years ago my then Wife had a Tax accountant. He would give us a list for forms and statements to bring and charge us quite a bit. TurboTax does the same thing at home for a lot less and most anyone can use the software. A problem with the software is, just getting it started. I bought the CD/Download version at Costco and had a frustrating time finding how to access it. The instructions did not work at all. Kept sending me to the online version which of course wanted to charge me again.
Date published: 2022-04-15
Rated 5 out of 5 by from 2021 tax prep - pretty easy with turbotax Working through the program was easy. I always use the process given with turbotax and I feel it is very thorough and confident that I got my best return.
Date published: 2022-04-15
Rated 4 out of 5 by from It's good, but pricey For customers with simple returns, i.e. standard deductions it's very pricey. It's good for reviewing old returns.
Date published: 2022-04-15
Rated 5 out of 5 by from Never be without it!! I have used Turbotax for years, it is the easiest, most user-friendly program on the market.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax made doing my taxes more "enjoyable" This program was so easy to use. It guides you through every single step and gives answers to any possible questions that come up along the way.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is excellent I spoke with an expert and she was extremely helpful. I was stressing but she eased my mind.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is easy to use! Thankful for the people who helped me finish my tax forms.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 8486
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Wouldn't file any other way than through Turbo Tax They make the whole thing very easy. All of the experts have been friendly, approachable and very professional.
Date published: 2022-04-15
Rated 3 out of 5 by from Not happy It needs to be easier to compare your tax situation between married filing jointly and married filing separately. I shouldn't have to enter information more than one time trying to compare the two. I should be able to toggle back and forth and see which situation is best for me and my husband with federal and state taxes. Plus my husband had a 1099R form and the boxes didn't match what was on the online form and no one would help me because I purchased the desktop version. Had the same issue last year. Not happy!!
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome tax program This the first year I did my taxes late and the pro gram got me done in record time. Thank you
Date published: 2022-04-15
Rated 3 out of 5 by from Tricksum Two little things. For some reason TurboTax can't bridge all of my previous year data to this year. So I have to manually enter all my data. I think it has to do with Download vs Online. This has happened every year and I have been using TT for at least 15 years. Charges, you have to read very carefully to not incur extra charges that are not needed. My girlfriend did not see the extra 45 dollars she was charged when finishing her E-file. I use TT because the "guide" is much easier than deciphering the actual tax form. That is why I keep returning to them every year. Several years ago my then Wife had a Tax accountant. He would give us a list for forms and statements to bring and charge us quite a bit. TurboTax does the same thing at home for a lot less and most anyone can use the software. A problem with the software is, just getting it started. I bought the CD/Download version at Costco and had a frustrating time finding how to access it. The instructions did not work at all. Kept sending me to the online version which of course wanted to charge me again.
Date published: 2022-04-15
Rated 5 out of 5 by from 2021 tax prep - pretty easy with turbotax Working through the program was easy. I always use the process given with turbotax and I feel it is very thorough and confident that I got my best return.
Date published: 2022-04-15
Rated 4 out of 5 by from It's good, but pricey For customers with simple returns, i.e. standard deductions it's very pricey. It's good for reviewing old returns.
Date published: 2022-04-15
Rated 5 out of 5 by from Never be without it!! I have used Turbotax for years, it is the easiest, most user-friendly program on the market.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax made doing my taxes more "enjoyable" This program was so easy to use. It guides you through every single step and gives answers to any possible questions that come up along the way.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is excellent I spoke with an expert and she was extremely helpful. I was stressing but she eased my mind.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is easy to use! Thankful for the people who helped me finish my tax forms.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 8486