TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Federal .Turbo Tax is easy to use. Just answer the questions and go, review again your done. Been using turbo tax for years.
Date published: 2022-04-16
Rated 3 out of 5 by from TTAX REGRESSES EACH YEAR (17 YEAR USER) For the past several years TTAX becomes less user friendly a little each year. 1. When entering 1099 data manually the program ask "if you want to enter data manually" for the first several 1099s then finally provides a "don't ask again" option. Once at the beginning of the cycle is enough. 2. The program continues to be slow to open "I know it is taking a little longer..." since you know it, fix it. Program needs to open in less than a minute. 3. On opening the program the option to skip updates is no longer provided forcing one to wait -again a long time- before you can continue with your return. User should be able to choose when to update so you can continue enter data without delay. 4. When completing a section on the "step by step" and select continue you are taken back to the top of the screen. The user has to scroll down the list to find the next category. Program should just take one to the next category (like it did in the past). 5. For the first time I had to uninstall and re-install TTAX three times because the program would not continue to the next step/function. I was able to print out my tax return for filing but still cannot print out my copy. I may have to uninstall/install a fourth time to get my copy. I know the tax code has become particularly troublesome, but please work the bugs out of the program for next year so it at least operates smoothly.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax Is Fantastic TurboTax was great. The process was a little lengthy but nothing to complain about. Everything went smooth and I'm satisfied.
Date published: 2022-04-16
Rated 1 out of 5 by from says done but return is reject again & again Biggest waste of money for estate filing. Only saved a little by not taking it to someone and still haven't even. Form 1041 K-1
Date published: 2022-04-16
Rated 5 out of 5 by from Biggest Return I've ever gotten! Wasn't sure about filing taxes with turbo tax, since it was my first time using my business information, but I believe that Turbo tax made it pretty easy to know what I needed to enter and where. I still made a few phone calls to some tax friends and they helped me a bit further. (Ex. running my business from home and calculating rent to personal/business expenses)
Date published: 2022-04-16
Rated 1 out of 5 by from Turbo tax is horrible This has been and continues to be so frustrating. It is very difficult to fix a problem I am having. Going on two hours. I hate this program. I have used Turbo Tax in the past with no problem at all but this year is a nightmare!!!!
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax is perfect! TurboTax was perfect for student/single W-2 tax preparation!
Date published: 2022-04-16
Rated 5 out of 5 by from simplified first time preparing my taxes by myself without using a tax service, and this was easy, just time consuming.
Date published: 2022-04-16
Rated 5 out of 5 by from It's awesome It's easy and don't have to worried about My situation
Date published: 2022-04-16
Rated 5 out of 5 by from THE BEST PERSONAL CPA Have used turbo tax for over 10 years and they have got me the most refund I could get ALWAYS!
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 8482
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Federal .Turbo Tax is easy to use. Just answer the questions and go, review again your done. Been using turbo tax for years.
Date published: 2022-04-16
Rated 3 out of 5 by from TTAX REGRESSES EACH YEAR (17 YEAR USER) For the past several years TTAX becomes less user friendly a little each year. 1. When entering 1099 data manually the program ask "if you want to enter data manually" for the first several 1099s then finally provides a "don't ask again" option. Once at the beginning of the cycle is enough. 2. The program continues to be slow to open "I know it is taking a little longer..." since you know it, fix it. Program needs to open in less than a minute. 3. On opening the program the option to skip updates is no longer provided forcing one to wait -again a long time- before you can continue with your return. User should be able to choose when to update so you can continue enter data without delay. 4. When completing a section on the "step by step" and select continue you are taken back to the top of the screen. The user has to scroll down the list to find the next category. Program should just take one to the next category (like it did in the past). 5. For the first time I had to uninstall and re-install TTAX three times because the program would not continue to the next step/function. I was able to print out my tax return for filing but still cannot print out my copy. I may have to uninstall/install a fourth time to get my copy. I know the tax code has become particularly troublesome, but please work the bugs out of the program for next year so it at least operates smoothly.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax Is Fantastic TurboTax was great. The process was a little lengthy but nothing to complain about. Everything went smooth and I'm satisfied.
Date published: 2022-04-16
Rated 1 out of 5 by from says done but return is reject again & again Biggest waste of money for estate filing. Only saved a little by not taking it to someone and still haven't even. Form 1041 K-1
Date published: 2022-04-16
Rated 5 out of 5 by from Biggest Return I've ever gotten! Wasn't sure about filing taxes with turbo tax, since it was my first time using my business information, but I believe that Turbo tax made it pretty easy to know what I needed to enter and where. I still made a few phone calls to some tax friends and they helped me a bit further. (Ex. running my business from home and calculating rent to personal/business expenses)
Date published: 2022-04-16
Rated 1 out of 5 by from Turbo tax is horrible This has been and continues to be so frustrating. It is very difficult to fix a problem I am having. Going on two hours. I hate this program. I have used Turbo Tax in the past with no problem at all but this year is a nightmare!!!!
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax is perfect! TurboTax was perfect for student/single W-2 tax preparation!
Date published: 2022-04-16
Rated 5 out of 5 by from simplified first time preparing my taxes by myself without using a tax service, and this was easy, just time consuming.
Date published: 2022-04-16
Rated 5 out of 5 by from It's awesome It's easy and don't have to worried about My situation
Date published: 2022-04-16
Rated 5 out of 5 by from THE BEST PERSONAL CPA Have used turbo tax for over 10 years and they have got me the most refund I could get ALWAYS!
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 8482