TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo tax is easy to use. Very simple and easy to use. It was fast and easy to navigate. Very simple.
Date published: 2023-03-01
Rated 5 out of 5 by from Love Turbo Tax Excellent turbo tax is a great thing to use. easy to do all by yourself but if you encounter a problem then they are there to help you in any way possible.
Date published: 2023-03-01
Rated 5 out of 5 by from IS GOOD IS GOOD BUT IS COMPLICATE FOR THE FIRST TIME FOR NEXT YEAR IM GOIN TO USED AGIAN
Date published: 2023-03-01
Rated 5 out of 5 by from TurboTax is awesome Had a good experience. Engaged no one. Review almost ruined it.
Date published: 2023-03-01
Rated 5 out of 5 by from Easy to use As new taxpayer, this process was made very easy for me to understand.
Date published: 2023-03-01
Rated 5 out of 5 by from Very Helpful Barb was extremely helpful will definitely file again.
Date published: 2023-03-01
Rated 1 out of 5 by from Not worth it I filed single no dependents, got to the end and paid more than my return for turbo tax to do it. If I'd have known the price upfront, I'd have just filed them myself.
Date published: 2023-03-01
Rated 5 out of 5 by from always great and easy, and peace of mind it taxes 45 to an hour but i am sure is done correctly and in an easy way, it gives me peace of mind.
Date published: 2023-03-01
Rated 3 out of 5 by from Misleading Makes you think that you are paying a certain price and hits you up later with other amounts. Just be more clear upfront.
Date published: 2023-03-01
Rated 5 out of 5 by from Excellent easy to follow program! The question and answer format makes completing the forms easy. I did have to speak with an expert once. That conversation was effective and took place without waiting. Two suggestions: The reason for my call was I needed to reimport 1099 data after my financial institution issued a corrected 1099. There was no apparent way to do so on my own. The expert was helpful, but this seems like the sort of issue that Turbo Tax could fix without requiring a phone call. Second. A few topics (for example, Medical deductions) kept saying "needs review" no matter how many times I reviewed the information. The expert on the phone said to just ignore it. It was disconcerting, and wasted some time, dealing with the multiple Needs Review button, when the great majority of your topics did not trigger that statement
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8481
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is easy to use. Very simple and easy to use. It was fast and easy to navigate. Very simple.
Date published: 2023-03-01
Rated 5 out of 5 by from Love Turbo Tax Excellent turbo tax is a great thing to use. easy to do all by yourself but if you encounter a problem then they are there to help you in any way possible.
Date published: 2023-03-01
Rated 5 out of 5 by from IS GOOD IS GOOD BUT IS COMPLICATE FOR THE FIRST TIME FOR NEXT YEAR IM GOIN TO USED AGIAN
Date published: 2023-03-01
Rated 5 out of 5 by from TurboTax is awesome Had a good experience. Engaged no one. Review almost ruined it.
Date published: 2023-03-01
Rated 5 out of 5 by from Easy to use As new taxpayer, this process was made very easy for me to understand.
Date published: 2023-03-01
Rated 5 out of 5 by from Very Helpful Barb was extremely helpful will definitely file again.
Date published: 2023-03-01
Rated 1 out of 5 by from Not worth it I filed single no dependents, got to the end and paid more than my return for turbo tax to do it. If I'd have known the price upfront, I'd have just filed them myself.
Date published: 2023-03-01
Rated 5 out of 5 by from always great and easy, and peace of mind it taxes 45 to an hour but i am sure is done correctly and in an easy way, it gives me peace of mind.
Date published: 2023-03-01
Rated 3 out of 5 by from Misleading Makes you think that you are paying a certain price and hits you up later with other amounts. Just be more clear upfront.
Date published: 2023-03-01
Rated 5 out of 5 by from Excellent easy to follow program! The question and answer format makes completing the forms easy. I did have to speak with an expert once. That conversation was effective and took place without waiting. Two suggestions: The reason for my call was I needed to reimport 1099 data after my financial institution issued a corrected 1099. There was no apparent way to do so on my own. The expert was helpful, but this seems like the sort of issue that Turbo Tax could fix without requiring a phone call. Second. A few topics (for example, Medical deductions) kept saying "needs review" no matter how many times I reviewed the information. The expert on the phone said to just ignore it. It was disconcerting, and wasted some time, dealing with the multiple Needs Review button, when the great majority of your topics did not trigger that statement
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8481