TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Previous Year Import DOES NOT WORK For the past 2 years, the Turbo Tax Premium program HAS NOT found or imported my previous year taxes. One reason I have continued using Turbo Tax for 20+ years is the convenience of importing previous year returns. I will not be using Turbo Tax in the future.
Date published: 2022-04-17
Rated 4 out of 5 by from Good if your return is not complex A few things that I hate. #1 you don't work off the the forms like it used to be. As far as I am concerned I will pay more to see the form being filled out so that I can check it. #2 It doesn't remember carryover credit for previous returns and you have to look them up.
Date published: 2022-04-17
Rated 5 out of 5 by from Fully recommend TurboTax I normally have easy taxes to do but this year I had some Ebay taxes to do. While some external research was necessary I still like the ease to be able use Turbotax and edit the numbers very easy.
Date published: 2022-04-17
Rated 3 out of 5 by from Turbo Tax is OK Despite the fact I have used Turbo Tax to file my federal tax return for the last 14 years, I never can seem to find the previous year's return when I log on, forcing me to upload the same information every year. I would probably drop dead from shock if I could once find my previous year's return on the site. Other than that, everything goes smoothly until it is time to file the return. Since I can't find my previous return, I can't find my previous year's AGI, and I have to jump through many hoops to find it, so that I can file my return.
Date published: 2022-04-17
Rated 5 out of 5 by from So far, so good I have been using Turbo Tax for years and I have never been disappointed.
Date published: 2022-04-17
Rated 5 out of 5 by from I hate doing taxes...this was easy! I really enjoyed using TurboTax this year. I was not looking forward to it and I saved more then going to H&R block.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Easy to use I can file my taxes with ease and accuracy and Turbo Tax keeps good records
Date published: 2022-04-17
Rated 5 out of 5 by from great product easy to use, very informative features. Nice to able to do taxes on my own and feel secure.
Date published: 2022-04-17
Rated 1 out of 5 by from Sad service and not able to file electronically Our return keeps getting rejected. However, customer service was unable to tell us why. Both state and federal. We paid to have our state taxes filed electronically, and now is rejected several times and we have to print and mail it in anyway. Waste of money to use turbo tax when there are many free programs now and will little support.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax Accurate but a bet tedious to file and takes a few hours. Should be optimized for faster filing
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 849
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Previous Year Import DOES NOT WORK For the past 2 years, the Turbo Tax Premium program HAS NOT found or imported my previous year taxes. One reason I have continued using Turbo Tax for 20+ years is the convenience of importing previous year returns. I will not be using Turbo Tax in the future.
Date published: 2022-04-17
Rated 4 out of 5 by from Good if your return is not complex A few things that I hate. #1 you don't work off the the forms like it used to be. As far as I am concerned I will pay more to see the form being filled out so that I can check it. #2 It doesn't remember carryover credit for previous returns and you have to look them up.
Date published: 2022-04-17
Rated 5 out of 5 by from Fully recommend TurboTax I normally have easy taxes to do but this year I had some Ebay taxes to do. While some external research was necessary I still like the ease to be able use Turbotax and edit the numbers very easy.
Date published: 2022-04-17
Rated 3 out of 5 by from Turbo Tax is OK Despite the fact I have used Turbo Tax to file my federal tax return for the last 14 years, I never can seem to find the previous year's return when I log on, forcing me to upload the same information every year. I would probably drop dead from shock if I could once find my previous year's return on the site. Other than that, everything goes smoothly until it is time to file the return. Since I can't find my previous return, I can't find my previous year's AGI, and I have to jump through many hoops to find it, so that I can file my return.
Date published: 2022-04-17
Rated 5 out of 5 by from So far, so good I have been using Turbo Tax for years and I have never been disappointed.
Date published: 2022-04-17
Rated 5 out of 5 by from I hate doing taxes...this was easy! I really enjoyed using TurboTax this year. I was not looking forward to it and I saved more then going to H&R block.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Easy to use I can file my taxes with ease and accuracy and Turbo Tax keeps good records
Date published: 2022-04-17
Rated 5 out of 5 by from great product easy to use, very informative features. Nice to able to do taxes on my own and feel secure.
Date published: 2022-04-17
Rated 1 out of 5 by from Sad service and not able to file electronically Our return keeps getting rejected. However, customer service was unable to tell us why. Both state and federal. We paid to have our state taxes filed electronically, and now is rejected several times and we have to print and mail it in anyway. Waste of money to use turbo tax when there are many free programs now and will little support.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax Accurate but a bet tedious to file and takes a few hours. Should be optimized for faster filing
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 849