TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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America’s #1 tax prep provider.
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
KENNYMAKO from
VERY SIMPLE TO USE
LOVE TURBO-TAX,..... SO EASY TO FOLLOW INSTRUCTIONS
Date published: 2023-02-28
Rated 5 out of 5 by
Marlo45 from
Good experience
Well it was very fast and easy. I was very excited by using it.
Date published: 2023-02-28
Rated 4 out of 5 by
Barabas Diablo from
Another year, another easy return.
An easy experience once again. I didn't give 5 stars because I thought that there is more information that could be automatically transferred from previous year's returns. There also were some glitches in the information transfers from my financial institutions that I had to create work-arounds for.
Date published: 2023-02-28
Rated 4 out of 5 by
ASHOK 47 from
2022 TURBO TAX EXPERIENCE
This is the first time I was entering Schedule E to my return for Rental Expenses and Income. The software has some flows that needs to be corrected. It took 1.5 hours for TurboTax help desk to resolve Depreciation amount. The question was not properly worded. The questions were not easy to follow. For expenses, Turbo Tax was prorating all expenses for partial year business expenses. Only some of the expenses required prorating. It took me while to figure this out. Turbo Tax needs to provide flexibility to enter additional categories and expenses by Taxpayer. I used another IRS software to determine correct Depreciation and Expenses.
Date published: 2023-02-28
Rated 5 out of 5 by
Zach1313 from
Great and simple
Great and simple !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-02-28
Rated 4 out of 5 by
TomDoan from
Good but not very good
It's slow. Many questions are confused. For example: question about e-file the state and pay $20, then the next screen pops up and indicated to pay $45. Very confusing about paying fee to e-file the state of CA: $20 or $45?
Date published: 2023-02-28
Rated 5 out of 5 by
Momlala from
Turbo tax is easy
I needed quite a bit of assistance this year and every time I requested live help I got it and each representative was cheerful and knowledgeable.
Date published: 2023-02-28
Rated 5 out of 5 by
Keenalv from
Easy taxes
Turbo tax is super easy, do it at the convenience of my home. And pay less than taking my taxes to someone.
Date published: 2023-02-28
Rated 4 out of 5 by
sunshine 6 from
TURBO TAX WORKS GREAT
Turbo tax walks you through step by step and makes it pretty easy to complete your tax information
Date published: 2023-02-28
Rated 5 out of 5 by
Chains74 from
easy to use
Completely self guided and easy to use I would buy again
All TurboTax® Offerings Reviews - Page 8474
Date published: 2023-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
KENNYMAKO from
VERY SIMPLE TO USE
LOVE TURBO-TAX,..... SO EASY TO FOLLOW INSTRUCTIONS
Date published: 2023-02-28
Rated 5 out of 5 by
Marlo45 from
Good experience
Well it was very fast and easy. I was very excited by using it.
Date published: 2023-02-28
Rated 4 out of 5 by
Barabas Diablo from
Another year, another easy return.
An easy experience once again. I didn't give 5 stars because I thought that there is more information that could be automatically transferred from previous year's returns. There also were some glitches in the information transfers from my financial institutions that I had to create work-arounds for.
Date published: 2023-02-28
Rated 4 out of 5 by
ASHOK 47 from
2022 TURBO TAX EXPERIENCE
This is the first time I was entering Schedule E to my return for Rental Expenses and Income. The software has some flows that needs to be corrected. It took 1.5 hours for TurboTax help desk to resolve Depreciation amount. The question was not properly worded. The questions were not easy to follow. For expenses, Turbo Tax was prorating all expenses for partial year business expenses. Only some of the expenses required prorating. It took me while to figure this out. Turbo Tax needs to provide flexibility to enter additional categories and expenses by Taxpayer. I used another IRS software to determine correct Depreciation and Expenses.
Date published: 2023-02-28
Rated 5 out of 5 by
Zach1313 from
Great and simple
Great and simple !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-02-28
Rated 4 out of 5 by
TomDoan from
Good but not very good
It's slow. Many questions are confused. For example: question about e-file the state and pay $20, then the next screen pops up and indicated to pay $45. Very confusing about paying fee to e-file the state of CA: $20 or $45?
Date published: 2023-02-28
Rated 5 out of 5 by
Momlala from
Turbo tax is easy
I needed quite a bit of assistance this year and every time I requested live help I got it and each representative was cheerful and knowledgeable.
Date published: 2023-02-28
Rated 5 out of 5 by
Keenalv from
Easy taxes
Turbo tax is super easy, do it at the convenience of my home. And pay less than taking my taxes to someone.
Date published: 2023-02-28
Rated 4 out of 5 by
sunshine 6 from
TURBO TAX WORKS GREAT
Turbo tax walks you through step by step and makes it pretty easy to complete your tax information
Date published: 2023-02-28
Rated 5 out of 5 by
Chains74 from
easy to use
Completely self guided and easy to use I would buy again
All TurboTax® Offerings Reviews - Page 8474
Date published: 2023-02-28