TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 5 out of 5 by from VERY SIMPLE TO USE LOVE TURBO-TAX,..... SO EASY TO FOLLOW INSTRUCTIONS
Date published: 2023-02-28
Rated 5 out of 5 by from Good experience Well it was very fast and easy. I was very excited by using it.
Date published: 2023-02-28
Rated 4 out of 5 by from Another year, another easy return. An easy experience once again. I didn't give 5 stars because I thought that there is more information that could be automatically transferred from previous year's returns. There also were some glitches in the information transfers from my financial institutions that I had to create work-arounds for.
Date published: 2023-02-28
Rated 4 out of 5 by from 2022 TURBO TAX EXPERIENCE This is the first time I was entering Schedule E to my return for Rental Expenses and Income. The software has some flows that needs to be corrected. It took 1.5 hours for TurboTax help desk to resolve Depreciation amount. The question was not properly worded. The questions were not easy to follow. For expenses, Turbo Tax was prorating all expenses for partial year business expenses. Only some of the expenses required prorating. It took me while to figure this out. Turbo Tax needs to provide flexibility to enter additional categories and expenses by Taxpayer. I used another IRS software to determine correct Depreciation and Expenses.
Date published: 2023-02-28
Rated 5 out of 5 by from Great and simple Great and simple !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-02-28
Rated 4 out of 5 by from Good but not very good It's slow. Many questions are confused. For example: question about e-file the state and pay $20, then the next screen pops up and indicated to pay $45. Very confusing about paying fee to e-file the state of CA: $20 or $45?
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo tax is easy I needed quite a bit of assistance this year and every time I requested live help I got it and each representative was cheerful and knowledgeable.
Date published: 2023-02-28
Rated 5 out of 5 by from Easy taxes Turbo tax is super easy, do it at the convenience of my home. And pay less than taking my taxes to someone.
Date published: 2023-02-28
Rated 4 out of 5 by from TURBO TAX WORKS GREAT Turbo tax walks you through step by step and makes it pretty easy to complete your tax information
Date published: 2023-02-28
Rated 5 out of 5 by from easy to use Completely self guided and easy to use I would buy again
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8474
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from VERY SIMPLE TO USE LOVE TURBO-TAX,..... SO EASY TO FOLLOW INSTRUCTIONS
Date published: 2023-02-28
Rated 5 out of 5 by from Good experience Well it was very fast and easy. I was very excited by using it.
Date published: 2023-02-28
Rated 4 out of 5 by from Another year, another easy return. An easy experience once again. I didn't give 5 stars because I thought that there is more information that could be automatically transferred from previous year's returns. There also were some glitches in the information transfers from my financial institutions that I had to create work-arounds for.
Date published: 2023-02-28
Rated 4 out of 5 by from 2022 TURBO TAX EXPERIENCE This is the first time I was entering Schedule E to my return for Rental Expenses and Income. The software has some flows that needs to be corrected. It took 1.5 hours for TurboTax help desk to resolve Depreciation amount. The question was not properly worded. The questions were not easy to follow. For expenses, Turbo Tax was prorating all expenses for partial year business expenses. Only some of the expenses required prorating. It took me while to figure this out. Turbo Tax needs to provide flexibility to enter additional categories and expenses by Taxpayer. I used another IRS software to determine correct Depreciation and Expenses.
Date published: 2023-02-28
Rated 5 out of 5 by from Great and simple Great and simple !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-02-28
Rated 4 out of 5 by from Good but not very good It's slow. Many questions are confused. For example: question about e-file the state and pay $20, then the next screen pops up and indicated to pay $45. Very confusing about paying fee to e-file the state of CA: $20 or $45?
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo tax is easy I needed quite a bit of assistance this year and every time I requested live help I got it and each representative was cheerful and knowledgeable.
Date published: 2023-02-28
Rated 5 out of 5 by from Easy taxes Turbo tax is super easy, do it at the convenience of my home. And pay less than taking my taxes to someone.
Date published: 2023-02-28
Rated 4 out of 5 by from TURBO TAX WORKS GREAT Turbo tax walks you through step by step and makes it pretty easy to complete your tax information
Date published: 2023-02-28
Rated 5 out of 5 by from easy to use Completely self guided and easy to use I would buy again
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8474