TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from love Turbo this site was user friendly and fast, not difficult at all and the clients were friendly
Date published: 2023-01-30
Rated 5 out of 5 by from Fast and friendly customer service It was very nice to have such an experience and friendly customer service and I didn’t have to wait long at all. It was as if that’s how it should always be.
Date published: 2023-01-30
Rated 5 out of 5 by from Turbotax is great Turbotax has always done right by me👍🏽. Everybody should use them.
Date published: 2023-01-30
Rated 5 out of 5 by from HELP WAS AMAZING I NEEDED HELP AND IT WENT AMAZING, ALL THE TAX EXPERTS WERE VERY HELPFUL
Date published: 2023-01-30
Rated 4 out of 5 by from it was convenient it was very fast and convenient process. even when i had an error, livechat helped a lot
Date published: 2023-01-30
Rated 1 out of 5 by from TURBO TAX WAS A HEADACHE THIS YEAR I feel like I had to many struggles this time like they want you to pay the experts. I'm military.. I was asked for my state residency which I gave.. then asked where did I live in 2022 which I said MO now but when it asked what stated I moved from which was my home of record it would change it to I never moved from my home of record state .. it asked when did I become a resident of my HOR I tried to say 2011 it made me put January 2022 then it was tryna make me efile my state taxes and my orders which I have never had to do but after a week of playing with the system it let me efile. it was stupid this year and I have been using them since 2015 and considering to not deal with them again. then for identity thief it asked me when did it happen so I answered (again new question) but the next pay kept asking me who was a victims of business identity thief and it wouldn't let me not choose even though I answer no to business identity thief
Date published: 2023-01-30
Rated 3 out of 5 by from TurboTax is awesome! I filed my taxes and although I was looking for the option to input my IP PIN number they did get back with me fairly quickly by rejecting it and allowing me to fix my refund. I will be filing with TurboTax again like I’ve been doing for the past 4 years.
Date published: 2023-01-30
Rated 5 out of 5 by from Great experience Easy to use with and user friendly. I knew exactly what I needed to do at each step
Date published: 2023-01-30
Rated 4 out of 5 by from Effortless The program sets everything up to just click and go! Includes any possible questions necessary to get the best results.
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax Your Amazing Turbo Tax Your Amazing You Got us more back than we thought
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 848
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from love Turbo this site was user friendly and fast, not difficult at all and the clients were friendly
Date published: 2023-01-30
Rated 5 out of 5 by from Fast and friendly customer service It was very nice to have such an experience and friendly customer service and I didn’t have to wait long at all. It was as if that’s how it should always be.
Date published: 2023-01-30
Rated 5 out of 5 by from Turbotax is great Turbotax has always done right by me👍🏽. Everybody should use them.
Date published: 2023-01-30
Rated 5 out of 5 by from HELP WAS AMAZING I NEEDED HELP AND IT WENT AMAZING, ALL THE TAX EXPERTS WERE VERY HELPFUL
Date published: 2023-01-30
Rated 4 out of 5 by from it was convenient it was very fast and convenient process. even when i had an error, livechat helped a lot
Date published: 2023-01-30
Rated 1 out of 5 by from TURBO TAX WAS A HEADACHE THIS YEAR I feel like I had to many struggles this time like they want you to pay the experts. I'm military.. I was asked for my state residency which I gave.. then asked where did I live in 2022 which I said MO now but when it asked what stated I moved from which was my home of record it would change it to I never moved from my home of record state .. it asked when did I become a resident of my HOR I tried to say 2011 it made me put January 2022 then it was tryna make me efile my state taxes and my orders which I have never had to do but after a week of playing with the system it let me efile. it was stupid this year and I have been using them since 2015 and considering to not deal with them again. then for identity thief it asked me when did it happen so I answered (again new question) but the next pay kept asking me who was a victims of business identity thief and it wouldn't let me not choose even though I answer no to business identity thief
Date published: 2023-01-30
Rated 3 out of 5 by from TurboTax is awesome! I filed my taxes and although I was looking for the option to input my IP PIN number they did get back with me fairly quickly by rejecting it and allowing me to fix my refund. I will be filing with TurboTax again like I’ve been doing for the past 4 years.
Date published: 2023-01-30
Rated 5 out of 5 by from Great experience Easy to use with and user friendly. I knew exactly what I needed to do at each step
Date published: 2023-01-30
Rated 4 out of 5 by from Effortless The program sets everything up to just click and go! Includes any possible questions necessary to get the best results.
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax Your Amazing Turbo Tax Your Amazing You Got us more back than we thought
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 848