TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax Never Fails Me Using Turbo Tax for 8 years and all information is already available, all information is secure from previous years and easy to load to each year's tax forms.
Date published: 2022-04-08
Rated 4 out of 5 by from Turbotax live was easy The communication was easy and convenient. My agent kept me in contact. I would have liked a final conversation, but overall I was very happy.
Date published: 2022-04-08
Rated 5 out of 5 by from easy and awesome easy, cheaper, less work than going out in public preparer
Date published: 2022-04-08
Rated 3 out of 5 by from Not as good as previous years. Did not like the set up, was difficult to follow and too many orange boxes with exclamation marks, kept thinking something was entered wrong and kept going back to review. Need to put the income information first, not last. Prior years had better flow.
Date published: 2022-04-08
Rated 5 out of 5 by from Use it every year Easy as 1-2-3. Takes me through all the steps needed.
Date published: 2022-04-08
Rated 5 out of 5 by from so easy to understand This is my 7th year with no problems. So easy to use.
Date published: 2022-04-08
Rated 5 out of 5 by from good job It was quick to get done, easy to use, and quick to complete.
Date published: 2022-04-08
Rated 5 out of 5 by from Way Easier than I thought it would be! We have to itemize for a small business, so I was very intimated about doing my own taxes; BUT it was really easy and quick. I recommend giving it a try since you don't pay until the end anyway.
Date published: 2022-04-08
Rated 2 out of 5 by from rejected if there was a mistake turbo tax should have caught it!@!o
Date published: 2022-04-08
Rated 5 out of 5 by from easy to use IMPORTANT. In previous years it was easy to print a copy of the return, this year Printing Printing a review copy of the 1040 return is EXTREMELY difficult and frustrating. You need to add an option easily visible long before the "get ready to file boxes". (It was that way in previous years). I know you want to be paid first, that makes sense, but the problem is without the print out option people are reluctant to proceed to the "Ready to File" sequence.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 8470
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Never Fails Me Using Turbo Tax for 8 years and all information is already available, all information is secure from previous years and easy to load to each year's tax forms.
Date published: 2022-04-08
Rated 4 out of 5 by from Turbotax live was easy The communication was easy and convenient. My agent kept me in contact. I would have liked a final conversation, but overall I was very happy.
Date published: 2022-04-08
Rated 5 out of 5 by from easy and awesome easy, cheaper, less work than going out in public preparer
Date published: 2022-04-08
Rated 3 out of 5 by from Not as good as previous years. Did not like the set up, was difficult to follow and too many orange boxes with exclamation marks, kept thinking something was entered wrong and kept going back to review. Need to put the income information first, not last. Prior years had better flow.
Date published: 2022-04-08
Rated 5 out of 5 by from Use it every year Easy as 1-2-3. Takes me through all the steps needed.
Date published: 2022-04-08
Rated 5 out of 5 by from so easy to understand This is my 7th year with no problems. So easy to use.
Date published: 2022-04-08
Rated 5 out of 5 by from good job It was quick to get done, easy to use, and quick to complete.
Date published: 2022-04-08
Rated 5 out of 5 by from Way Easier than I thought it would be! We have to itemize for a small business, so I was very intimated about doing my own taxes; BUT it was really easy and quick. I recommend giving it a try since you don't pay until the end anyway.
Date published: 2022-04-08
Rated 2 out of 5 by from rejected if there was a mistake turbo tax should have caught it!@!o
Date published: 2022-04-08
Rated 5 out of 5 by from easy to use IMPORTANT. In previous years it was easy to print a copy of the return, this year Printing Printing a review copy of the 1040 return is EXTREMELY difficult and frustrating. You need to add an option easily visible long before the "get ready to file boxes". (It was that way in previous years). I know you want to be paid first, that makes sense, but the problem is without the print out option people are reluctant to proceed to the "Ready to File" sequence.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 8470