TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbotax is good but i think some places it is tur very nice step by step guidence but compare to previous year little difficult - a guidence on a step where needed can be helpful
Date published: 2022-04-13
Rated 5 out of 5 by from Wonderful and Convenient Turbotax makes filing taxes a little more bearable. I hate filing taxes so much, but Turbo does a wonderful job walking you through it and already having frequently asked questions ready and accessible. I use a lot of intuit products and it's soooo convenient that they're all linked. Wonderful program! 10/10 Recommend to file your taxes.
Date published: 2022-04-13
Rated 5 out of 5 by from Great product Checks for errors and additional deductions! Easy production to use.
Date published: 2022-04-13
Rated 4 out of 5 by from a little disappointed we were actually getting money back this year so we decided to e-file federal. I kept getting rejections because of needing to input the AGI from last year. But Turbo Tax had the correct amount in the box and I double checked it several times just to make sure, but it would never go thru so we had to print out the forms and mail in. Had I been able to e-file with no issues, i would have given it 5 stars. I will continue to use Turbo Tax for our taxes because of the ease of use, but i was disappointed with not being able to e-file this year.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax is amazing! Using TurboTax for the last several years. For a few years compared with H&R block, I found TT is very easy, straightforward, and gives you a lot of returns. I highly recommend it.
Date published: 2022-04-13
Rated 5 out of 5 by from fantastic turbo tax is the best its easy to use they find all tax breaks love love love will continue to use it for the 5th year in a row
Date published: 2022-04-13
Rated 1 out of 5 by from problem with state filling I spent 4 hours on the phone with 3 different reps because the Utah state tax for military retired was incorrect would have cost me over $800.00 if I was not aware of the new change
Date published: 2022-04-13
Rated 5 out of 5 by from this program is a real time saver easy quick return when you have the documents you need.
Date published: 2022-04-13
Rated 5 out of 5 by from Very Helpful in Filing My Taxes The process was very simple thanks to the information provided in the help button. This was less stressful. I will definitely use it again.
Date published: 2022-04-13
Rated 2 out of 5 by from TurboTax tried to silently send estimated payments Our tax return is not complicated. When it was all over we owed $46. When I looked at the amount TurboTax wanted to send to the IRS, it was over $1400. And they wanted me to commit to paying that every quarter. I had a very difficult time finding where they decided that I needed to make estimated tax payments Furthermore, there is no direct simple way to see what they are having the IRS direct debit from my bank account. It was all OK until it was time to pay. Then it was not transparent.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 8467
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbotax is good but i think some places it is tur very nice step by step guidence but compare to previous year little difficult - a guidence on a step where needed can be helpful
Date published: 2022-04-13
Rated 5 out of 5 by from Wonderful and Convenient Turbotax makes filing taxes a little more bearable. I hate filing taxes so much, but Turbo does a wonderful job walking you through it and already having frequently asked questions ready and accessible. I use a lot of intuit products and it's soooo convenient that they're all linked. Wonderful program! 10/10 Recommend to file your taxes.
Date published: 2022-04-13
Rated 5 out of 5 by from Great product Checks for errors and additional deductions! Easy production to use.
Date published: 2022-04-13
Rated 4 out of 5 by from a little disappointed we were actually getting money back this year so we decided to e-file federal. I kept getting rejections because of needing to input the AGI from last year. But Turbo Tax had the correct amount in the box and I double checked it several times just to make sure, but it would never go thru so we had to print out the forms and mail in. Had I been able to e-file with no issues, i would have given it 5 stars. I will continue to use Turbo Tax for our taxes because of the ease of use, but i was disappointed with not being able to e-file this year.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax is amazing! Using TurboTax for the last several years. For a few years compared with H&R block, I found TT is very easy, straightforward, and gives you a lot of returns. I highly recommend it.
Date published: 2022-04-13
Rated 5 out of 5 by from fantastic turbo tax is the best its easy to use they find all tax breaks love love love will continue to use it for the 5th year in a row
Date published: 2022-04-13
Rated 1 out of 5 by from problem with state filling I spent 4 hours on the phone with 3 different reps because the Utah state tax for military retired was incorrect would have cost me over $800.00 if I was not aware of the new change
Date published: 2022-04-13
Rated 5 out of 5 by from this program is a real time saver easy quick return when you have the documents you need.
Date published: 2022-04-13
Rated 5 out of 5 by from Very Helpful in Filing My Taxes The process was very simple thanks to the information provided in the help button. This was less stressful. I will definitely use it again.
Date published: 2022-04-13
Rated 2 out of 5 by from TurboTax tried to silently send estimated payments Our tax return is not complicated. When it was all over we owed $46. When I looked at the amount TurboTax wanted to send to the IRS, it was over $1400. And they wanted me to commit to paying that every quarter. I had a very difficult time finding where they decided that I needed to make estimated tax payments Furthermore, there is no direct simple way to see what they are having the IRS direct debit from my bank account. It was all OK until it was time to pay. Then it was not transparent.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 8467