TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Software changed this year, but still user friendy I found it somewhat more confusing than in pass years, but the tax consultants are awesome. They are very knowledgeable and willing to help as much as they are allowed. I had what seemed rather complicated to me, but with help, I got it done.
Date published: 2022-03-06
Rated 5 out of 5 by from Always use it Some of it is intuitive, but property sale was difficult. Need to include form 1099-S in the list for investment income, or someplace intuitive, when it's not just a home sale. Thanks!
Date published: 2022-03-06
Rated 5 out of 5 by from Quick and easy and people always are their to help My experience was very good people where always their to help
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is awesome Tammy was very helpful and great. She replied to all my text messages & assisted me with what I needed help. I would recommend Turbo Tax to everyone.
Date published: 2022-03-06
Rated 3 out of 5 by from Not Completely User Friendly TurboTax box numbers do NOT correctly match all the box numbers on the Form CSA 1099R. TurboTax does not handle the NJ Pension Exclusion properly and uses jargon that is technical and not in plain English. When errors are found, it just lists the form # and does not explain to you how to find that form.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax Live is WELL worth the monay First time using Turbo Tax Live. This was the most positive experience we have ever had with a Tax prep service. Angela who did our return was AMAZING!
Date published: 2022-03-06
Rated 5 out of 5 by from So much smoother this year, big improvement! Still an amazing chore, but in the end studying what one did for the last year is always good to do!
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax was awesome Easy to use, very thorough. I will use again next year.
Date published: 2022-03-06
Rated 3 out of 5 by from Slow always trying to sell you upgrades Works well when you are not trying to up sell, see you next year
Date published: 2022-03-06
Rated 4 out of 5 by from TurboTax was pretty easy User friendly, but a little pricey to file both fed and state. You should be able to file both for the $59
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 8465
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Software changed this year, but still user friendy I found it somewhat more confusing than in pass years, but the tax consultants are awesome. They are very knowledgeable and willing to help as much as they are allowed. I had what seemed rather complicated to me, but with help, I got it done.
Date published: 2022-03-06
Rated 5 out of 5 by from Always use it Some of it is intuitive, but property sale was difficult. Need to include form 1099-S in the list for investment income, or someplace intuitive, when it's not just a home sale. Thanks!
Date published: 2022-03-06
Rated 5 out of 5 by from Quick and easy and people always are their to help My experience was very good people where always their to help
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is awesome Tammy was very helpful and great. She replied to all my text messages & assisted me with what I needed help. I would recommend Turbo Tax to everyone.
Date published: 2022-03-06
Rated 3 out of 5 by from Not Completely User Friendly TurboTax box numbers do NOT correctly match all the box numbers on the Form CSA 1099R. TurboTax does not handle the NJ Pension Exclusion properly and uses jargon that is technical and not in plain English. When errors are found, it just lists the form # and does not explain to you how to find that form.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax Live is WELL worth the monay First time using Turbo Tax Live. This was the most positive experience we have ever had with a Tax prep service. Angela who did our return was AMAZING!
Date published: 2022-03-06
Rated 5 out of 5 by from So much smoother this year, big improvement! Still an amazing chore, but in the end studying what one did for the last year is always good to do!
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax was awesome Easy to use, very thorough. I will use again next year.
Date published: 2022-03-06
Rated 3 out of 5 by from Slow always trying to sell you upgrades Works well when you are not trying to up sell, see you next year
Date published: 2022-03-06
Rated 4 out of 5 by from TurboTax was pretty easy User friendly, but a little pricey to file both fed and state. You should be able to file both for the $59
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 8465