TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281680 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from good help good help. Thank you. Expert advice. Wish there was something more for people with previous NR filing
Date published: 2021-03-13
Rated 5 out of 5 by from pretty easy to use simple, step by step, super easy. could push bigger packages less though.
Date published: 2021-03-13
Rated 5 out of 5 by from Fast & Easy! First time doing my taxes online! and oh man! Turbotax did not disappoint!!!!
Date published: 2021-03-13
Rated 5 out of 5 by from Very helpful. Got my taxes filed in a timely manner. It was very nice.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is Awesome It is easy to follow and there are instructions along the way if needed.
Date published: 2021-03-13
Rated 5 out of 5 by from easy Simple, intuitive and fast. It's nice that the process is so streamlined.
Date published: 2021-03-13
Rated 4 out of 5 by from Awesome but time consuming Great product but it takes me an average of 7hrs..
Date published: 2021-03-13
Rated 3 out of 5 by from Turbo Tax is Okay Turbo Tax does the job, but it feels like it's less intuitive than in prior years. It needs to be able to recognize if I do not qualify for a tax deduction before requiring me to fill-in detailed information (e.g., medical expenses). And, for the cost I'm paying, I shouldn't be subjected to excessive promotions/offers (e.g., MAX/upgrades). When I say pick-up where I left off, I'd like to resume exactly from where I left, rather than having to repeat answers I've already provided. Finally, when I say I want to enter a form for which Turbo Tax hasn't prompted me, there needs to be a way to enter that form (e.g., a 3922). I may have to look for alternatives to Turbo Tax as the value has declined, but the cost has increased.
Date published: 2021-03-13
Rated 1 out of 5 by from Turbo tax claims misleadiing The box says it can be installed on 5 computers - didn't work. Only was able to put it on two. In the past I haven't had this problem but this year I bought a more expensive turbo tax since started a business this past year and thought having the home and business one would be helpful.
Date published: 2021-03-13
Rated 5 out of 5 by from It is easy It was fairly easy to navigate through the steps to get my taxes done.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 8463
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from good help good help. Thank you. Expert advice. Wish there was something more for people with previous NR filing
Date published: 2021-03-13
Rated 5 out of 5 by from pretty easy to use simple, step by step, super easy. could push bigger packages less though.
Date published: 2021-03-13
Rated 5 out of 5 by from Fast & Easy! First time doing my taxes online! and oh man! Turbotax did not disappoint!!!!
Date published: 2021-03-13
Rated 5 out of 5 by from Very helpful. Got my taxes filed in a timely manner. It was very nice.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is Awesome It is easy to follow and there are instructions along the way if needed.
Date published: 2021-03-13
Rated 5 out of 5 by from easy Simple, intuitive and fast. It's nice that the process is so streamlined.
Date published: 2021-03-13
Rated 4 out of 5 by from Awesome but time consuming Great product but it takes me an average of 7hrs..
Date published: 2021-03-13
Rated 3 out of 5 by from Turbo Tax is Okay Turbo Tax does the job, but it feels like it's less intuitive than in prior years. It needs to be able to recognize if I do not qualify for a tax deduction before requiring me to fill-in detailed information (e.g., medical expenses). And, for the cost I'm paying, I shouldn't be subjected to excessive promotions/offers (e.g., MAX/upgrades). When I say pick-up where I left off, I'd like to resume exactly from where I left, rather than having to repeat answers I've already provided. Finally, when I say I want to enter a form for which Turbo Tax hasn't prompted me, there needs to be a way to enter that form (e.g., a 3922). I may have to look for alternatives to Turbo Tax as the value has declined, but the cost has increased.
Date published: 2021-03-13
Rated 1 out of 5 by from Turbo tax claims misleadiing The box says it can be installed on 5 computers - didn't work. Only was able to put it on two. In the past I haven't had this problem but this year I bought a more expensive turbo tax since started a business this past year and thought having the home and business one would be helpful.
Date published: 2021-03-13
Rated 5 out of 5 by from It is easy It was fairly easy to navigate through the steps to get my taxes done.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 8463