TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax is great to use. It's user-friendly. No hassle and easy to understand.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax is easy to use It took no time at all to upload and verify information. Definitely a huge relief to just breeze through everything.
Date published: 2023-02-28
Rated 3 out of 5 by from Just OK cost too much As a single, disabled veteran it should not cost SO MUCH to file federal and state income tax returns. It has been free now close to $140.00. I pay with a Hilton Honors AMEX because usually if turbotax has a filing fee AMEX usually refunds the fee! NOPE they are giving $5... CRAZY
Date published: 2023-02-28
Rated 5 out of 5 by from thanks turbotax easy to use and review all forms filled appropriately
Date published: 2023-02-28
Rated 4 out of 5 by from Makes it easy to file I had all my numbers and data ready to enter. TuboTax remembered what I did last year and allowed me to make changes to get additional tax breaks. TurboTax knows the ever changing tax laws better than I ever could and got me my max refund. Be careful though as TurboTax will attempt to get you to purchase additional services from TurboTax. I back tracked a couple times to undo the purchase of options that I did not need and did not want.
Date published: 2023-02-28
Rated 1 out of 5 by from Too Expensive Every year I feel like I pay more and more to file taxes with TurboTax. This will probably be my last year using this site.
Date published: 2023-02-28
Rated 5 out of 5 by from Helpful representative Had a form stuck that I needed to delete. She was patient with me over the phone for 30 min (screaming kids in the background) and we got the issue resolved.
Date published: 2023-02-28
Rated 5 out of 5 by from Least stressful way to do your taxes It is so easy with Turbo Tax. It takes the stress out of doing tax returns
Date published: 2023-02-28
Rated 4 out of 5 by from Great until you enter 1099-B Asset Sales Took a bit to figure out how to enter short term, long term sale of assets. There should be a page that will let you enter the summary information without having to reenter the proceeds and cost basis on separate pages, specifically if entering multiple amounts for the same financial institutions. I finally got it that I had to save then start another line of data, individually changing the A through F codes. In the same vein, there should be another code "X", that is not in Turbotax for those entities where the financial institution cannot determine how to process the transaction for a given stock, fund, or share. Finally, there should be a CUSIP lookup to obtain market value price when the stock was initially purchased. Been a Turbotax guy for many years but this was the first time I had to enter the 1099-B informationon my return.
Date published: 2023-02-28
Rated 5 out of 5 by from very easy to comprehend/reliable Expert Marian was very knowledgeable and friendly!
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8456
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great to use. It's user-friendly. No hassle and easy to understand.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax is easy to use It took no time at all to upload and verify information. Definitely a huge relief to just breeze through everything.
Date published: 2023-02-28
Rated 3 out of 5 by from Just OK cost too much As a single, disabled veteran it should not cost SO MUCH to file federal and state income tax returns. It has been free now close to $140.00. I pay with a Hilton Honors AMEX because usually if turbotax has a filing fee AMEX usually refunds the fee! NOPE they are giving $5... CRAZY
Date published: 2023-02-28
Rated 5 out of 5 by from thanks turbotax easy to use and review all forms filled appropriately
Date published: 2023-02-28
Rated 4 out of 5 by from Makes it easy to file I had all my numbers and data ready to enter. TuboTax remembered what I did last year and allowed me to make changes to get additional tax breaks. TurboTax knows the ever changing tax laws better than I ever could and got me my max refund. Be careful though as TurboTax will attempt to get you to purchase additional services from TurboTax. I back tracked a couple times to undo the purchase of options that I did not need and did not want.
Date published: 2023-02-28
Rated 1 out of 5 by from Too Expensive Every year I feel like I pay more and more to file taxes with TurboTax. This will probably be my last year using this site.
Date published: 2023-02-28
Rated 5 out of 5 by from Helpful representative Had a form stuck that I needed to delete. She was patient with me over the phone for 30 min (screaming kids in the background) and we got the issue resolved.
Date published: 2023-02-28
Rated 5 out of 5 by from Least stressful way to do your taxes It is so easy with Turbo Tax. It takes the stress out of doing tax returns
Date published: 2023-02-28
Rated 4 out of 5 by from Great until you enter 1099-B Asset Sales Took a bit to figure out how to enter short term, long term sale of assets. There should be a page that will let you enter the summary information without having to reenter the proceeds and cost basis on separate pages, specifically if entering multiple amounts for the same financial institutions. I finally got it that I had to save then start another line of data, individually changing the A through F codes. In the same vein, there should be another code "X", that is not in Turbotax for those entities where the financial institution cannot determine how to process the transaction for a given stock, fund, or share. Finally, there should be a CUSIP lookup to obtain market value price when the stock was initially purchased. Been a Turbotax guy for many years but this was the first time I had to enter the 1099-B informationon my return.
Date published: 2023-02-28
Rated 5 out of 5 by from very easy to comprehend/reliable Expert Marian was very knowledgeable and friendly!
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8456