TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Turbo Tax is great Turbo Tax is great and pretty simple, and cost is great.
Date published: 2022-03-27
Rated 5 out of 5 by from Was simple Very simple and easy to use I found the tips to be very accurate and knowledgeable
Date published: 2022-03-27
Rated 5 out of 5 by from Thanks, TurboTax! We used the electronic downloaded version this year. Easy, peazy! Only challenge was locating the license code to get started but after that, it was easy!
Date published: 2022-03-27
Rated 5 out of 5 by from turbotax the only tax program i will ever but. i am always surprised by how much easier it becomes with each year's release of income tax programs. i made a mistake entering the AGI and of course it was rejected by the irs. TurboTax assured me there here to help fix my error. i signed back into turbotax and there i was offerred option to file electronically at no charge or mail in if I am unable to fix my error. I selected help me fix it and it immediately starts searching and then stopped and I entered the correct amount and then I submitted it again. A awhile later the IRS accepted the tax return. This years program was the easiest by far.
Date published: 2022-03-27
Rated 3 out of 5 by from IRS requires 1099-R showing withhold tax IRS delays refund unless 1099-R with federal tax is submitted to ICO Rejects Team OSPC in IRS Ogden Service Center, Ogden Utah 84201. Product should provide inclusion of such IRS requirement
Date published: 2022-03-27
Rated 4 out of 5 by from TurboTax is an essential tool for doing Taxes Have been using TurboTax since 2012. In 2020, my State Return wasn't figured correctly, and I had to pay a penalty. The state required that I use a different form for claiming capital gains and taxes paid to another state where I sold a house. I had to amend the return and use the form New Mexico wanted. I believe I will be reimbursed for the penalty by TurboTax. This year when doing an out of state tax form, I saved $75 by knowing that there was a new deduction for military retirement pay. I had to search the Utah Tax documents to figure the deduction, rather than TurboTax automatically calculate it for me knowing that my Federal Return included military retired pay. Bottom line, I love TurboTax calculating my Federal Return but am leery about my state returns.
Date published: 2022-03-27
Rated 5 out of 5 by from Awesome Wonderful experience user friendly no expenses recommend to others
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is great Very easy to use and they assist you every step of the way.
Date published: 2022-03-27
Rated 5 out of 5 by from Customer Service was amazing I was struggling so I reached out to a live agent, she was amazing and super helpful through the entire process. Really helped out when I needed it!
Date published: 2022-03-27
Rated 2 out of 5 by from Not as good as years past. Very expensive!!!! I had to do a lot of research to answer many of the questions. Sale of ESPP stock is nearly impossible to record accurately. I'm very disappointed in this year's edition. The total cost of this, including having to pay for e-file of the state in the premium edition is angering.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 8454
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is great Turbo Tax is great and pretty simple, and cost is great.
Date published: 2022-03-27
Rated 5 out of 5 by from Was simple Very simple and easy to use I found the tips to be very accurate and knowledgeable
Date published: 2022-03-27
Rated 5 out of 5 by from Thanks, TurboTax! We used the electronic downloaded version this year. Easy, peazy! Only challenge was locating the license code to get started but after that, it was easy!
Date published: 2022-03-27
Rated 5 out of 5 by from turbotax the only tax program i will ever but. i am always surprised by how much easier it becomes with each year's release of income tax programs. i made a mistake entering the AGI and of course it was rejected by the irs. TurboTax assured me there here to help fix my error. i signed back into turbotax and there i was offerred option to file electronically at no charge or mail in if I am unable to fix my error. I selected help me fix it and it immediately starts searching and then stopped and I entered the correct amount and then I submitted it again. A awhile later the IRS accepted the tax return. This years program was the easiest by far.
Date published: 2022-03-27
Rated 3 out of 5 by from IRS requires 1099-R showing withhold tax IRS delays refund unless 1099-R with federal tax is submitted to ICO Rejects Team OSPC in IRS Ogden Service Center, Ogden Utah 84201. Product should provide inclusion of such IRS requirement
Date published: 2022-03-27
Rated 4 out of 5 by from TurboTax is an essential tool for doing Taxes Have been using TurboTax since 2012. In 2020, my State Return wasn't figured correctly, and I had to pay a penalty. The state required that I use a different form for claiming capital gains and taxes paid to another state where I sold a house. I had to amend the return and use the form New Mexico wanted. I believe I will be reimbursed for the penalty by TurboTax. This year when doing an out of state tax form, I saved $75 by knowing that there was a new deduction for military retirement pay. I had to search the Utah Tax documents to figure the deduction, rather than TurboTax automatically calculate it for me knowing that my Federal Return included military retired pay. Bottom line, I love TurboTax calculating my Federal Return but am leery about my state returns.
Date published: 2022-03-27
Rated 5 out of 5 by from Awesome Wonderful experience user friendly no expenses recommend to others
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is great Very easy to use and they assist you every step of the way.
Date published: 2022-03-27
Rated 5 out of 5 by from Customer Service was amazing I was struggling so I reached out to a live agent, she was amazing and super helpful through the entire process. Really helped out when I needed it!
Date published: 2022-03-27
Rated 2 out of 5 by from Not as good as years past. Very expensive!!!! I had to do a lot of research to answer many of the questions. Sale of ESPP stock is nearly impossible to record accurately. I'm very disappointed in this year's edition. The total cost of this, including having to pay for e-file of the state in the premium edition is angering.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 8454