TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not super helpful, sneaks in Premium charge More AGI problems--why did pay for this again? This is my last time with this service.
Date published: 2022-04-15
Rated 5 out of 5 by from Couldn’t do it without Turbo Tax Turbo Tax guides you through everything you need to successfully download or fill in all the information to be able to file your taxes!
Date published: 2022-04-15
Rated 4 out of 5 by from Easy to use I find it easy to use. I just wish it wouldn't keep trying to sell me products after I decide which package I want to use.
Date published: 2022-04-15
Rated 2 out of 5 by from Disappointing Turbo Tax did not give clear enough explanation in how to fix a small problem it identified. At the end, I had to use paper filing instead of e-file. Disappointing after 8 years of using Turbo Tax.
Date published: 2022-04-15
Rated 5 out of 5 by from Great Tax Software Support for cyrpto is very good. Easy to understand instructions.
Date published: 2022-04-15
Rated 5 out of 5 by from My first time using turbotax without my ex loved your site I'm not very good using computers and needed online help which was awesome! Name of person that helped is Leta hope that I got that name right?
Date published: 2022-04-15
Rated 5 out of 5 by from great service Turbotax walked me through return, very easy, they walked me through return
Date published: 2022-04-15
Rated 5 out of 5 by from User friendly, easy, and efficient I need assistance to open my refi deduction. I got it. Used the program and it was easy and efficient
Date published: 2022-04-15
Rated 3 out of 5 by from Not as seamless as past years Support for online version vs desktop version inconsistent (Crypto support). Chase bank integration for 1099b was confusing. Support agents were terrible.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is Easy to Use TurboTax gives you the flexibility to go Step by Step so you don't miss anything or to Choose Your Own, if you have to go back and revisit a specific area. I have used TurboTax for years, including their Support Team when I have had some tricky situations to report. The Support Team has always been outstanding and very knowledgeable.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 8450
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not super helpful, sneaks in Premium charge More AGI problems--why did pay for this again? This is my last time with this service.
Date published: 2022-04-15
Rated 5 out of 5 by from Couldn’t do it without Turbo Tax Turbo Tax guides you through everything you need to successfully download or fill in all the information to be able to file your taxes!
Date published: 2022-04-15
Rated 4 out of 5 by from Easy to use I find it easy to use. I just wish it wouldn't keep trying to sell me products after I decide which package I want to use.
Date published: 2022-04-15
Rated 2 out of 5 by from Disappointing Turbo Tax did not give clear enough explanation in how to fix a small problem it identified. At the end, I had to use paper filing instead of e-file. Disappointing after 8 years of using Turbo Tax.
Date published: 2022-04-15
Rated 5 out of 5 by from Great Tax Software Support for cyrpto is very good. Easy to understand instructions.
Date published: 2022-04-15
Rated 5 out of 5 by from My first time using turbotax without my ex loved your site I'm not very good using computers and needed online help which was awesome! Name of person that helped is Leta hope that I got that name right?
Date published: 2022-04-15
Rated 5 out of 5 by from great service Turbotax walked me through return, very easy, they walked me through return
Date published: 2022-04-15
Rated 5 out of 5 by from User friendly, easy, and efficient I need assistance to open my refi deduction. I got it. Used the program and it was easy and efficient
Date published: 2022-04-15
Rated 3 out of 5 by from Not as seamless as past years Support for online version vs desktop version inconsistent (Crypto support). Chase bank integration for 1099b was confusing. Support agents were terrible.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax is Easy to Use TurboTax gives you the flexibility to go Step by Step so you don't miss anything or to Choose Your Own, if you have to go back and revisit a specific area. I have used TurboTax for years, including their Support Team when I have had some tricky situations to report. The Support Team has always been outstanding and very knowledgeable.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 8450