TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from LOVE Turbotax! I've used Turbotax for about 5 years. This time I had some doubts about the American Opportunity Tax Credit calculation since I paid a semester out of pocket. However, a Turbotax CPA named Michelle, with over 30 years of experience, performed the final review that is included in the LIVE Deluxe package, catching two of my own input errors. She even took the time to patiently review with me and helped explain some of the charges listed on the supplemental information of my 1098-T. In the process, she eliminated a potential delay by the IRS—and she even got me an extra $859 on my return! Thank you, Michelle!
Date published: 2022-02-22
Rated 5 out of 5 by from love it i have been using turbo tax for the past 10 years and i have no desire to stop its use. so easy to use and each year its get better and better
Date published: 2022-02-22
Rated 5 out of 5 by from very easy to use I did not have any issues. When I had a question, I typed it in the chat box and got an immediate and helpful answer
Date published: 2022-02-22
Rated 5 out of 5 by from Excellent Service Michael was extremely professional, personable, and prompt. He answer all my questions and got us the max refund. Would highly recommend him and Turbo Tax!
Date published: 2022-02-22
Rated 5 out of 5 by from Super easy to use Super easy to use had no issues with it at all....
Date published: 2022-02-22
Rated 2 out of 5 by from getting worse Each year your software tries to minimize help and insist that I keep adding to my purchase for a simple form, sad!!!
Date published: 2022-02-22
Rated 2 out of 5 by from Need Mac Version of Turbo Tax Business! The software itself is pretty confusing. Luckily I have used it for years so much of my data loads automatically. But there is no Mac version!!! Very inconvenient since I run the entire business on my Mac computer. I am forced to use an older PC, and all my documents are on the Mac, so no copy and paste, and it is impossible to create, print, or send without paying Adobe (I use a different pdf provider). Not sure if I will use it next year or not - it takes me at least twice as long as it should since there is no Mac version
Date published: 2022-02-22
Rated 4 out of 5 by from Pretty Awesome so simple! it imported all of my w-2s and i didn't get a headache!
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax demonstrated excellence on my tax return I worked with Tracey on my tax return and Tracey handled it with top professional knowledge.***** **
Date published: 2022-02-22
Rated 5 out of 5 by from turbotax is great TurboTax was simple to use. I have tried other sites and this was the best one by far
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8448
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from LOVE Turbotax! I've used Turbotax for about 5 years. This time I had some doubts about the American Opportunity Tax Credit calculation since I paid a semester out of pocket. However, a Turbotax CPA named Michelle, with over 30 years of experience, performed the final review that is included in the LIVE Deluxe package, catching two of my own input errors. She even took the time to patiently review with me and helped explain some of the charges listed on the supplemental information of my 1098-T. In the process, she eliminated a potential delay by the IRS—and she even got me an extra $859 on my return! Thank you, Michelle!
Date published: 2022-02-22
Rated 5 out of 5 by from love it i have been using turbo tax for the past 10 years and i have no desire to stop its use. so easy to use and each year its get better and better
Date published: 2022-02-22
Rated 5 out of 5 by from very easy to use I did not have any issues. When I had a question, I typed it in the chat box and got an immediate and helpful answer
Date published: 2022-02-22
Rated 5 out of 5 by from Excellent Service Michael was extremely professional, personable, and prompt. He answer all my questions and got us the max refund. Would highly recommend him and Turbo Tax!
Date published: 2022-02-22
Rated 5 out of 5 by from Super easy to use Super easy to use had no issues with it at all....
Date published: 2022-02-22
Rated 2 out of 5 by from getting worse Each year your software tries to minimize help and insist that I keep adding to my purchase for a simple form, sad!!!
Date published: 2022-02-22
Rated 2 out of 5 by from Need Mac Version of Turbo Tax Business! The software itself is pretty confusing. Luckily I have used it for years so much of my data loads automatically. But there is no Mac version!!! Very inconvenient since I run the entire business on my Mac computer. I am forced to use an older PC, and all my documents are on the Mac, so no copy and paste, and it is impossible to create, print, or send without paying Adobe (I use a different pdf provider). Not sure if I will use it next year or not - it takes me at least twice as long as it should since there is no Mac version
Date published: 2022-02-22
Rated 4 out of 5 by from Pretty Awesome so simple! it imported all of my w-2s and i didn't get a headache!
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax demonstrated excellence on my tax return I worked with Tracey on my tax return and Tracey handled it with top professional knowledge.***** **
Date published: 2022-02-22
Rated 5 out of 5 by from turbotax is great TurboTax was simple to use. I have tried other sites and this was the best one by far
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8448