TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Badboybob from
Turbo tax is zaza
Great times with the boys/girls at TurboTax love them
Date published: 2022-04-17
Rated 4 out of 5 by
Phillipkc from
I like the tutorial to guide me
turbo tax saves me a lot of time and guides me through a yearly task that means research of forms and changing laws and holds your hand through each line and schedule for peace of mind and plain advise. the advise could be enlarged by a choice of fonts though!
Date published: 2022-04-17
Rated 5 out of 5 by
MAGGIE6598 from
TT MY GO TO
YEAR AFTER YEAR TT HAS BEEN MAKING MY FILING EASY AND DARE I SAY ENJOYABLE. BEEN USING TT WELL OVER 25 YEARS AND WILL CONTINUE TO DO SO.
Date published: 2022-04-17
Rated 5 out of 5 by
CandieL from
I love Turbo Tax.
You must have all your forms in front of you, a computer that is updated, flash drive, a printer, patience and a drink with caffeine.
Date published: 2022-04-17
Rated 5 out of 5 by
Anton99 from
Awesome service!
Turbo tax went over every possible way to maximize my return
Date published: 2022-04-17
Rated 5 out of 5 by
Denilyn10 from
Loved the explainations along the way
I'vedused a CPA in teh past, but introduced both my kids toTurboTax once they were out of college. Quick and easy for them do now they get it done earlier than even I do.
Date published: 2022-04-17
Rated 1 out of 5 by
Tonyyyyyyyyyyyy from
Strange
A bit disjointed and weirdly rushed. If it takes a couple days to reply to a message they threaten to close out your file. My wife and I physicians. She works 70+ hours a week and I work 60+ and we take overnight call. We also had some emergencies to deal with. Sometimes we have to put things on the back burner and wait until a day off to catch up on life. I was expecting TT Live to be similar experience to working with an accountant. Namely, the process proceeds at the customer’s pace and you don’t get messages telling you they are going to dump your file if it takes you a few days to reply. Perhaps TT needs to impose response deadlines at every step and with every message to reduce the chase wasting time on clients who ultimately “ghost?” At one point, we got a message saying our file was going to be closed because we have not uploaded some forms even though we had uploaded said forms promptly. It appeared as though the preparer doesn’t get alerted to new uploaded documents? The first TT preparer took leave and someone else had to fill in. We had a time set up for a phone call but she had to cancel. We did not get the opportunity to reschedule before I got another message saying we had to file our taxes by today or our file would be closed.
Date published: 2022-04-17
Rated 4 out of 5 by
Mig3277 from
Very Easy and Very Helpful
Its very easy and helpful along the way. No issues or surprises
Date published: 2022-04-17
Rated 5 out of 5 by
DonDon81 from
Great service
very Easy and user friendly, Id recommend this to anyone
Date published: 2022-04-17
Rated 5 out of 5 by
Spence413 from
TurboTax is very helpful
I was having some trouble given this is my first time filing and TurboTax has made it so easy for first timers.
All TurboTax® Offerings Reviews - Page 8443
Date published: 2022-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Badboybob from
Turbo tax is zaza
Great times with the boys/girls at TurboTax love them
Date published: 2022-04-17
Rated 4 out of 5 by
Phillipkc from
I like the tutorial to guide me
turbo tax saves me a lot of time and guides me through a yearly task that means research of forms and changing laws and holds your hand through each line and schedule for peace of mind and plain advise. the advise could be enlarged by a choice of fonts though!
Date published: 2022-04-17
Rated 5 out of 5 by
MAGGIE6598 from
TT MY GO TO
YEAR AFTER YEAR TT HAS BEEN MAKING MY FILING EASY AND DARE I SAY ENJOYABLE. BEEN USING TT WELL OVER 25 YEARS AND WILL CONTINUE TO DO SO.
Date published: 2022-04-17
Rated 5 out of 5 by
CandieL from
I love Turbo Tax.
You must have all your forms in front of you, a computer that is updated, flash drive, a printer, patience and a drink with caffeine.
Date published: 2022-04-17
Rated 5 out of 5 by
Anton99 from
Awesome service!
Turbo tax went over every possible way to maximize my return
Date published: 2022-04-17
Rated 5 out of 5 by
Denilyn10 from
Loved the explainations along the way
I'vedused a CPA in teh past, but introduced both my kids toTurboTax once they were out of college. Quick and easy for them do now they get it done earlier than even I do.
Date published: 2022-04-17
Rated 1 out of 5 by
Tonyyyyyyyyyyyy from
Strange
A bit disjointed and weirdly rushed. If it takes a couple days to reply to a message they threaten to close out your file. My wife and I physicians. She works 70+ hours a week and I work 60+ and we take overnight call. We also had some emergencies to deal with. Sometimes we have to put things on the back burner and wait until a day off to catch up on life. I was expecting TT Live to be similar experience to working with an accountant. Namely, the process proceeds at the customer’s pace and you don’t get messages telling you they are going to dump your file if it takes you a few days to reply. Perhaps TT needs to impose response deadlines at every step and with every message to reduce the chase wasting time on clients who ultimately “ghost?” At one point, we got a message saying our file was going to be closed because we have not uploaded some forms even though we had uploaded said forms promptly. It appeared as though the preparer doesn’t get alerted to new uploaded documents? The first TT preparer took leave and someone else had to fill in. We had a time set up for a phone call but she had to cancel. We did not get the opportunity to reschedule before I got another message saying we had to file our taxes by today or our file would be closed.
Date published: 2022-04-17
Rated 4 out of 5 by
Mig3277 from
Very Easy and Very Helpful
Its very easy and helpful along the way. No issues or surprises
Date published: 2022-04-17
Rated 5 out of 5 by
DonDon81 from
Great service
very Easy and user friendly, Id recommend this to anyone
Date published: 2022-04-17
Rated 5 out of 5 by
Spence413 from
TurboTax is very helpful
I was having some trouble given this is my first time filing and TurboTax has made it so easy for first timers.
All TurboTax® Offerings Reviews - Page 8443
Date published: 2022-04-17