TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 2 out of 5 by from ROUGH YEAR CALCULATING STATE TAXES The program would not accurately carry over information for my state return as it has in past years. After hours speaking to reps and spending money on upgrades, a CPA found a way to backdoor the info to get it right,
Date published: 2021-03-03
Rated 5 out of 5 by from TURBO TAX HAS BEEN GREAT BEEN USING FOR YEARS EXTREMELY HELPFUL AND FRIENDLY, WAS ABLE TAKE CARE OF ALL MY QUESTIONS!
Date published: 2021-03-03
Rated 1 out of 5 by from Horrible Never going to use this again. Made me pay a "fee" to do something that you should be able to do for free.
Date published: 2021-03-03
Rated 1 out of 5 by from Did not get free turbo tax which I wanted I have filed every year for 4 years now, and was forced to pay $160.00 (I can not afford) to file this year, what happened to free filing of taxes, I am retired and do not earn much so it was a hardship to be forced to pay $160.00 when I could have someone prepare for me for $25.00!!!!! There was no option to file for "FREE" this year! I purchased "Premium" thinking it was $60.00, then at the end of filing, it turned out to be $160.00!!! This is last year I file.
Date published: 2021-03-03
Rated 5 out of 5 by from great experience again with Turbo tax Easy step by step process with Turbo tax. We have used for many years and have had easy filing process every time. Anyone can follow the simple directions.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is awsome! I've been using Turbo Tax for many years. I've never had any problems getting my refunds or filling out the forms. I'll always be a Turbo Tax Client!
Date published: 2021-03-03
Rated 5 out of 5 by from Always a smooth experience Always a smooth experience. I had an issue resolved by engaging in their live chat.
Date published: 2021-03-03
Rated 3 out of 5 by from great except app online form worked great. Iphone app sucked because there was no continue button to push after selecting no or yes. Then you wanted $30 for me to get help or report it.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is Great! Extremely user friendly. Would highly recommend. Thank you!
Date published: 2021-03-03
Rated 5 out of 5 by from ty thank you for helping me, so very much appreciated.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8443
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from ROUGH YEAR CALCULATING STATE TAXES The program would not accurately carry over information for my state return as it has in past years. After hours speaking to reps and spending money on upgrades, a CPA found a way to backdoor the info to get it right,
Date published: 2021-03-03
Rated 5 out of 5 by from TURBO TAX HAS BEEN GREAT BEEN USING FOR YEARS EXTREMELY HELPFUL AND FRIENDLY, WAS ABLE TAKE CARE OF ALL MY QUESTIONS!
Date published: 2021-03-03
Rated 1 out of 5 by from Horrible Never going to use this again. Made me pay a "fee" to do something that you should be able to do for free.
Date published: 2021-03-03
Rated 1 out of 5 by from Did not get free turbo tax which I wanted I have filed every year for 4 years now, and was forced to pay $160.00 (I can not afford) to file this year, what happened to free filing of taxes, I am retired and do not earn much so it was a hardship to be forced to pay $160.00 when I could have someone prepare for me for $25.00!!!!! There was no option to file for "FREE" this year! I purchased "Premium" thinking it was $60.00, then at the end of filing, it turned out to be $160.00!!! This is last year I file.
Date published: 2021-03-03
Rated 5 out of 5 by from great experience again with Turbo tax Easy step by step process with Turbo tax. We have used for many years and have had easy filing process every time. Anyone can follow the simple directions.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is awsome! I've been using Turbo Tax for many years. I've never had any problems getting my refunds or filling out the forms. I'll always be a Turbo Tax Client!
Date published: 2021-03-03
Rated 5 out of 5 by from Always a smooth experience Always a smooth experience. I had an issue resolved by engaging in their live chat.
Date published: 2021-03-03
Rated 3 out of 5 by from great except app online form worked great. Iphone app sucked because there was no continue button to push after selecting no or yes. Then you wanted $30 for me to get help or report it.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is Great! Extremely user friendly. Would highly recommend. Thank you!
Date published: 2021-03-03
Rated 5 out of 5 by from ty thank you for helping me, so very much appreciated.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8443