TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Mostly user friendly User friendly. I had to navigate to more income tab to add my social security information. Would have been nice if it was listed on the front page with the rest of my income that was shown from last year.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is the Best Ever It is a guide step by step process explaining everything along the way and very easy.
Date published: 2021-03-03
Rated 5 out of 5 by from Best Service Available As a self employed person, I have used QBSE + TurboTax for 6 years now, and it's the easiest, most efficient program. The additional options to safeguard myself against audits, having representation should that occur, as well as the ease of program usage and the ability to pay for the program against a refund, is perfect!
Date published: 2021-03-03
Rated 4 out of 5 by from Helpful Helpful, but it needs more resources for military and first responder workers.
Date published: 2021-03-03
Rated 5 out of 5 by from Super quick and easy way to file Never have done taxes by myself but with this application I was able to do it with in 5 minutes
Date published: 2021-03-03
Rated 3 out of 5 by from UNHAPPY ABOUT BEING CHARGED IVE USED YOU GUYS FOR YEARS AND NEVER HAD ANY ISSUES WITH ANYTHING UNTIL THIS YEAR. I HAD TO UPGRADE TO DELUXE FOR 60.00 BC OF HEALTH INSURANCE, OK FINE, BUT TO BE CHARGED AN EXTRA 40.00 ON TOP OF THAT JUST BC I WANT THEM TO TO TAKE IT FROM MY REFUND???? WHAT THE HELL PEOPLE? THATS NOT FAIR!!! THAT SHOULDNT BE RIGHT! NOT SURE IF NEXT YEAR ILL FILE WITH YOU GUYS BECAUSE OF THIS A REFUND OF 40.00 WOULD BE NICE, SERIOUSLY
Date published: 2021-03-03
Rated 5 out of 5 by from Why can't there be six-stars????? Thirty minutes and we were done! Easy peasy! I'd recommend it to everyone!
Date published: 2021-03-03
Rated 5 out of 5 by from Very straight forward Live expert was very thorough and helpful. Would highly recommend turbo tax
Date published: 2021-03-03
Rated 5 out of 5 by from LOVE IT Super easy and you can do it from the comfort of your own home
Date published: 2021-03-03
Rated 3 out of 5 by from Everything Fine Until E-Filing After completing form I waited a couple of weeks to file Federal/State and when I tried to file I received the somewhat common " Tax Season not open" error. Community help allowed me to submit Federal but State never would eFile; mailed instead. TT need to do a better job of identifying whatever triggers this message and checking it in the Review process.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8437
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Mostly user friendly User friendly. I had to navigate to more income tab to add my social security information. Would have been nice if it was listed on the front page with the rest of my income that was shown from last year.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is the Best Ever It is a guide step by step process explaining everything along the way and very easy.
Date published: 2021-03-03
Rated 5 out of 5 by from Best Service Available As a self employed person, I have used QBSE + TurboTax for 6 years now, and it's the easiest, most efficient program. The additional options to safeguard myself against audits, having representation should that occur, as well as the ease of program usage and the ability to pay for the program against a refund, is perfect!
Date published: 2021-03-03
Rated 4 out of 5 by from Helpful Helpful, but it needs more resources for military and first responder workers.
Date published: 2021-03-03
Rated 5 out of 5 by from Super quick and easy way to file Never have done taxes by myself but with this application I was able to do it with in 5 minutes
Date published: 2021-03-03
Rated 3 out of 5 by from UNHAPPY ABOUT BEING CHARGED IVE USED YOU GUYS FOR YEARS AND NEVER HAD ANY ISSUES WITH ANYTHING UNTIL THIS YEAR. I HAD TO UPGRADE TO DELUXE FOR 60.00 BC OF HEALTH INSURANCE, OK FINE, BUT TO BE CHARGED AN EXTRA 40.00 ON TOP OF THAT JUST BC I WANT THEM TO TO TAKE IT FROM MY REFUND???? WHAT THE HELL PEOPLE? THATS NOT FAIR!!! THAT SHOULDNT BE RIGHT! NOT SURE IF NEXT YEAR ILL FILE WITH YOU GUYS BECAUSE OF THIS A REFUND OF 40.00 WOULD BE NICE, SERIOUSLY
Date published: 2021-03-03
Rated 5 out of 5 by from Why can't there be six-stars????? Thirty minutes and we were done! Easy peasy! I'd recommend it to everyone!
Date published: 2021-03-03
Rated 5 out of 5 by from Very straight forward Live expert was very thorough and helpful. Would highly recommend turbo tax
Date published: 2021-03-03
Rated 5 out of 5 by from LOVE IT Super easy and you can do it from the comfort of your own home
Date published: 2021-03-03
Rated 3 out of 5 by from Everything Fine Until E-Filing After completing form I waited a couple of weeks to file Federal/State and when I tried to file I received the somewhat common " Tax Season not open" error. Community help allowed me to submit Federal but State never would eFile; mailed instead. TT need to do a better job of identifying whatever triggers this message and checking it in the Review process.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8437