TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Turbo Tax was pretty good Tried to use the live help that I paid for but all I ever got was the robotic answers from script. I recommend people don't pay for this service. It did not work
Date published: 2021-02-25
Rated 3 out of 5 by from First time I've ever had to pay to file for taxes First time I've ever had to pay to file for taxes but at least their chat system works unlike HnR Block.
Date published: 2021-02-25
Rated 5 out of 5 by from Best Tax Software for QBID & DPAD I tried 2 other cheaper tax software programs but was not confident about what to enter and where for QBI and DPAD. Turbo Tax had very clear directions on what to enter and where AND auto filled the worksheets so I understand these deductions better.
Date published: 2021-02-25
Rated 5 out of 5 by from great easy to use, i have used it for years and have always been happy with this service
Date published: 2021-02-25
Rated 2 out of 5 by from Not as accurate as usual Was unable to reach customer service and when I finally did, there was no help for my question. Took lots more time to complete.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is awesome I love using turbo tax because it is very easy, informative, and accurate.
Date published: 2021-02-25
Rated 1 out of 5 by from Always a headache They spam you with emails to file now... and after you use them to file with. They wind up goofing it up. Stay away.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome service thank you very much Lovely service I would recommend to all thank you.
Date published: 2021-02-25
Rated 3 out of 5 by from Software Errors In addition to having to refile state taxes due to a Turbo Tax software error, the fix included instructions to print and mail indicated forms to the IRS. When printed, form 8453 was there, but the marked attachment (form 8949) was not.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is great again! Again, experienced a seamless filing process with the first time filing with Investment.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 8433
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax was pretty good Tried to use the live help that I paid for but all I ever got was the robotic answers from script. I recommend people don't pay for this service. It did not work
Date published: 2021-02-25
Rated 3 out of 5 by from First time I've ever had to pay to file for taxes First time I've ever had to pay to file for taxes but at least their chat system works unlike HnR Block.
Date published: 2021-02-25
Rated 5 out of 5 by from Best Tax Software for QBID & DPAD I tried 2 other cheaper tax software programs but was not confident about what to enter and where for QBI and DPAD. Turbo Tax had very clear directions on what to enter and where AND auto filled the worksheets so I understand these deductions better.
Date published: 2021-02-25
Rated 5 out of 5 by from great easy to use, i have used it for years and have always been happy with this service
Date published: 2021-02-25
Rated 2 out of 5 by from Not as accurate as usual Was unable to reach customer service and when I finally did, there was no help for my question. Took lots more time to complete.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is awesome I love using turbo tax because it is very easy, informative, and accurate.
Date published: 2021-02-25
Rated 1 out of 5 by from Always a headache They spam you with emails to file now... and after you use them to file with. They wind up goofing it up. Stay away.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome service thank you very much Lovely service I would recommend to all thank you.
Date published: 2021-02-25
Rated 3 out of 5 by from Software Errors In addition to having to refile state taxes due to a Turbo Tax software error, the fix included instructions to print and mail indicated forms to the IRS. When printed, form 8453 was there, but the marked attachment (form 8949) was not.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is great again! Again, experienced a seamless filing process with the first time filing with Investment.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 8433