TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281626 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Great We had a great experience using turbotax! We will continue using this again next year
Date published: 2021-03-03
Rated 5 out of 5 by from So easy & simple to use! I love Turbo Tax! They make it so simple and explain everything step by step to ensure you are comfortable with everything. This is my 8th year e-filing with them and I don't plan on stopping!
Date published: 2021-03-03
Rated 5 out of 5 by from turbotax is great It is easy and fast. they have experts to help if you need the help. I love TurboTax
Date published: 2021-03-03
Rated 5 out of 5 by from great easy great and easy many years using product many years now
Date published: 2021-03-03
Rated 5 out of 5 by from Turbotax is so easy I love it! Turbotax is the easiest way to do your taxes! I love that I didn't even have to leave the house to get it done.
Date published: 2021-03-03
Rated 5 out of 5 by from Great Job I don't know how I would figure out my taxes without Turbo Tax walking me through every step. I have a Masters Degree but it's still too difficult to get it all figured out.
Date published: 2021-03-03
Rated 5 out of 5 by from Project Manager/ Scrum Master Excellent very pleased with the overall experience
Date published: 2021-03-03
Rated 5 out of 5 by from I LIKE TURBO TAX The one thing you guys should REALLY DO, IS make it so when you are done with your business tax return, that you guys save a file on the cloud in the .tax form. When people lose these it is a frigging nightmare!!!!!
Date published: 2021-03-03
Rated 4 out of 5 by from TurboTax: still excellent as doing one's taxes The program is easy to use and still provides accurate returns and ensuring one gets all of the deductions/tax credits one is entitled to. Also, being able to import last year's tax return information is a big plus. I have been using TurboTax for almost a decade and in those respects the program did not disappoint. However, I was disappointed that the 2020 online version of TurboTax Premier allowed me to go through the interview process for preparing my state tax return, and then requested that I pay the additional $50 to file that return electronically or it would delete my state return. In contrast, the 2019 Premier version allowed me print my state return and gave me the option of filing it by mail if I did not want to file it electronically. Before beginning my tax returns this year I had already decided to file my state return by mail and closer to April 15th, as I owe state taxes. So I was a little irked that I did not have that option (to print and mail my state return) this year with the online Premier version. I'm sure other users who owe state income taxes this year are similarly upset. If TurboTax wants to retain customer loyalty they should allow users to at least print their state returns as per the 2019 Premier version. At the very least, tell the user what his options are BEFORE he/she starts on the state tax preparation section.
Date published: 2021-03-03
Rated 4 out of 5 by from Convienent, quick, and easy. Been using Turbo Tax for years, always works fast and I get my full refund. So much easier and free than going to a person.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8432
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great We had a great experience using turbotax! We will continue using this again next year
Date published: 2021-03-03
Rated 5 out of 5 by from So easy & simple to use! I love Turbo Tax! They make it so simple and explain everything step by step to ensure you are comfortable with everything. This is my 8th year e-filing with them and I don't plan on stopping!
Date published: 2021-03-03
Rated 5 out of 5 by from turbotax is great It is easy and fast. they have experts to help if you need the help. I love TurboTax
Date published: 2021-03-03
Rated 5 out of 5 by from great easy great and easy many years using product many years now
Date published: 2021-03-03
Rated 5 out of 5 by from Turbotax is so easy I love it! Turbotax is the easiest way to do your taxes! I love that I didn't even have to leave the house to get it done.
Date published: 2021-03-03
Rated 5 out of 5 by from Great Job I don't know how I would figure out my taxes without Turbo Tax walking me through every step. I have a Masters Degree but it's still too difficult to get it all figured out.
Date published: 2021-03-03
Rated 5 out of 5 by from Project Manager/ Scrum Master Excellent very pleased with the overall experience
Date published: 2021-03-03
Rated 5 out of 5 by from I LIKE TURBO TAX The one thing you guys should REALLY DO, IS make it so when you are done with your business tax return, that you guys save a file on the cloud in the .tax form. When people lose these it is a frigging nightmare!!!!!
Date published: 2021-03-03
Rated 4 out of 5 by from TurboTax: still excellent as doing one's taxes The program is easy to use and still provides accurate returns and ensuring one gets all of the deductions/tax credits one is entitled to. Also, being able to import last year's tax return information is a big plus. I have been using TurboTax for almost a decade and in those respects the program did not disappoint. However, I was disappointed that the 2020 online version of TurboTax Premier allowed me to go through the interview process for preparing my state tax return, and then requested that I pay the additional $50 to file that return electronically or it would delete my state return. In contrast, the 2019 Premier version allowed me print my state return and gave me the option of filing it by mail if I did not want to file it electronically. Before beginning my tax returns this year I had already decided to file my state return by mail and closer to April 15th, as I owe state taxes. So I was a little irked that I did not have that option (to print and mail my state return) this year with the online Premier version. I'm sure other users who owe state income taxes this year are similarly upset. If TurboTax wants to retain customer loyalty they should allow users to at least print their state returns as per the 2019 Premier version. At the very least, tell the user what his options are BEFORE he/she starts on the state tax preparation section.
Date published: 2021-03-03
Rated 4 out of 5 by from Convienent, quick, and easy. Been using Turbo Tax for years, always works fast and I get my full refund. So much easier and free than going to a person.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8432