TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax is very helpful for first timers! TurboTax live is very useful for quick responses to difficult questions.
Date published: 2022-03-23
Rated 5 out of 5 by from Made taxes even easier! Turbo Tax Live Full Service made taxes oh so easy! My wife just opened an Etsy shop last year, and we were really stressed out about tax season and how everything worked. Our representative Aaron helped us through everything. He provided us with different spread sheets and forums to make everything simple, and he was always there if I had any questions (I had oh so many). Awesome service! We will be using this next year!
Date published: 2022-03-23
Rated 5 out of 5 by from Works great. It walks you through everything, making sure you don't miss entering vital information.
Date published: 2022-03-23
Rated 3 out of 5 by from Turbo Tax is So-So Turbo Tax is helpful but lacking. Review errors come with very little explanation; some taxation issues come with little explanation; you have to pay extra to file your state taxes and then you have to go through an obnoxious Inuit portal and sign in just to pay to file your state taxes. I am actively looking for a better product and at the pace that Turbo Tax is taking to make their product better, I have little doubt that a better, less expensive product will be available in the near future.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbotax is awesome Very easy to do ..simple and they help you correct it turbotax is great.
Date published: 2022-03-23
Rated 4 out of 5 by from Turbo Tax I really like the Turbo Tax product and it is very easy to use. My problem is that it is either a reasonably priced product or $200 for a return. This decision must be made before any work can be done and there is no way to change it at the end.
Date published: 2022-03-23
Rated 5 out of 5 by from Long time user Turbo Tax has been my go-to ever since it was introduced. Always reliable, although on state information (Alabama), there are unclear instructions.
Date published: 2022-03-23
Rated 4 out of 5 by from easy helped me fix my returns and deal with interesting situations
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax was great I only have one problem, I was not able to print my receipt after I paid.
Date published: 2022-03-23
Rated 5 out of 5 by from Works efficiently and well When I had a business, I used to use a tax "expert" but the last year, I used "Turbo Tax" and found that the form I was filling out each year was the TTax form. Works very well for business and personal. Love the e-filing - ONLY wish ONE STATE was free filing.
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 8427
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is very helpful for first timers! TurboTax live is very useful for quick responses to difficult questions.
Date published: 2022-03-23
Rated 5 out of 5 by from Made taxes even easier! Turbo Tax Live Full Service made taxes oh so easy! My wife just opened an Etsy shop last year, and we were really stressed out about tax season and how everything worked. Our representative Aaron helped us through everything. He provided us with different spread sheets and forums to make everything simple, and he was always there if I had any questions (I had oh so many). Awesome service! We will be using this next year!
Date published: 2022-03-23
Rated 5 out of 5 by from Works great. It walks you through everything, making sure you don't miss entering vital information.
Date published: 2022-03-23
Rated 3 out of 5 by from Turbo Tax is So-So Turbo Tax is helpful but lacking. Review errors come with very little explanation; some taxation issues come with little explanation; you have to pay extra to file your state taxes and then you have to go through an obnoxious Inuit portal and sign in just to pay to file your state taxes. I am actively looking for a better product and at the pace that Turbo Tax is taking to make their product better, I have little doubt that a better, less expensive product will be available in the near future.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbotax is awesome Very easy to do ..simple and they help you correct it turbotax is great.
Date published: 2022-03-23
Rated 4 out of 5 by from Turbo Tax I really like the Turbo Tax product and it is very easy to use. My problem is that it is either a reasonably priced product or $200 for a return. This decision must be made before any work can be done and there is no way to change it at the end.
Date published: 2022-03-23
Rated 5 out of 5 by from Long time user Turbo Tax has been my go-to ever since it was introduced. Always reliable, although on state information (Alabama), there are unclear instructions.
Date published: 2022-03-23
Rated 4 out of 5 by from easy helped me fix my returns and deal with interesting situations
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax was great I only have one problem, I was not able to print my receipt after I paid.
Date published: 2022-03-23
Rated 5 out of 5 by from Works efficiently and well When I had a business, I used to use a tax "expert" but the last year, I used "Turbo Tax" and found that the form I was filling out each year was the TTax form. Works very well for business and personal. Love the e-filing - ONLY wish ONE STATE was free filing.
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 8427