TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Long time user Overall I like the convenience of having it pull in the prior year, the on-demand customer service, and the overall the user experience. I did notice some of the "review" and "fix" prompts don't always lead me to a definitive answer as to what I have to fix. One example this year was the a prompt to enter info into a W2 and it duplicated the W2 versus updated. I had to go back and delete it.
Date published: 2021-02-25
Rated 5 out of 5 by from great tax tool easy to use. they help you step by step. you can do this!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax Great Instructions were easy to follow and help is always available if needed
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is Excellent Easy to follow, the "Learn More" Prompts are strategically placed where needed, and very user-friendly.
Date published: 2021-02-25
Rated 5 out of 5 by from turbo tax sensational it was extremely helpful and the staff {DAVID} was very professional and helpful.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax Very helpful, informative, and answered all of my questions!
Date published: 2021-02-25
Rated 5 out of 5 by from User Friendly Program I had no issues using Turbo Tax for the 2020 tax year. All items were easily explained and the whole system was very user friendly. I had a question and utilized the call back option. I talked to Evelyn and she was absolutely amazing to work with. She answered all my questions and got me back on track.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is great and has tips when you need help Simple and user friendly with help tips along the way
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is Super Simple This was super simple and it was a great experience.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is the easiest way to do your taxes Every year millions of people dread doing their own taxes or having someone else prepare them. I have used TurboTax the last 9 years and I wouldn't use any other platform! They streamline the process and it doesn't matter if you have a ton of assets or a simple return, they are all EASY! Thank you from a happy customer!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 8426
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Long time user Overall I like the convenience of having it pull in the prior year, the on-demand customer service, and the overall the user experience. I did notice some of the "review" and "fix" prompts don't always lead me to a definitive answer as to what I have to fix. One example this year was the a prompt to enter info into a W2 and it duplicated the W2 versus updated. I had to go back and delete it.
Date published: 2021-02-25
Rated 5 out of 5 by from great tax tool easy to use. they help you step by step. you can do this!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax Great Instructions were easy to follow and help is always available if needed
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is Excellent Easy to follow, the "Learn More" Prompts are strategically placed where needed, and very user-friendly.
Date published: 2021-02-25
Rated 5 out of 5 by from turbo tax sensational it was extremely helpful and the staff {DAVID} was very professional and helpful.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax Very helpful, informative, and answered all of my questions!
Date published: 2021-02-25
Rated 5 out of 5 by from User Friendly Program I had no issues using Turbo Tax for the 2020 tax year. All items were easily explained and the whole system was very user friendly. I had a question and utilized the call back option. I talked to Evelyn and she was absolutely amazing to work with. She answered all my questions and got me back on track.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is great and has tips when you need help Simple and user friendly with help tips along the way
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is Super Simple This was super simple and it was a great experience.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is the easiest way to do your taxes Every year millions of people dread doing their own taxes or having someone else prepare them. I have used TurboTax the last 9 years and I wouldn't use any other platform! They streamline the process and it doesn't matter if you have a ton of assets or a simple return, they are all EASY! Thank you from a happy customer!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 8426