TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbotax Good and fast easy to do on ur own good experiences
Date published: 2023-01-21
Rated 4 out of 5 by from prouduct overall great to use easy and affordable used for years
Date published: 2023-01-21
Rated 3 out of 5 by from TurboTax not good with Premium Credits I spent two hours on the phone with Customer Service pleading my case that your Obamacare Premium Tax Credit calculation was wrong...so wrong! Turns out the update came a day or two later....how about that? The subsidy cliff is gone and has been for a couple years now and TurboTax blew it! As a result, my $3,500 payment to the IRS is now a $8,200 refund. Worst of all, the email I received after the call said you were right and I was wrong! Where is the accountability? I saved you a ton of calls and anguish so I deserve an apology and free TurboTax for life! Overall, I still like the product but my stress level was off the charts! Shame on you.
Date published: 2023-01-21
Rated 3 out of 5 by from Too bad they still make downloading a hassle It would be great if your site did not default and assume I want to do my taxes ONLINE. It would be even greater if I did not have to go through a few different ways to find the download option. Even better if the downloaded Turbo Tax could actually read a PDF for the W2 (when it pretends it can, but it did not even try.) And why do I need to disable my ADBLOCKER to post a review??
Date published: 2023-01-21
Rated 5 out of 5 by from Way too quick and Way too easy!! :) Way too quick and Way too easy!! What use to take hours, now takes just minutes!! :)
Date published: 2023-01-21
Rated 5 out of 5 by from Awesome Always fast, throughout the whole thing it was easy
Date published: 2023-01-21
Rated 4 out of 5 by from Turbo Tax will help you turbo through your taxes all the info you need is at your fingertips. vavavoom
Date published: 2023-01-21
Rated 5 out of 5 by from assembler turbo tax is the way to go if your not good on computers
Date published: 2023-01-21
Rated 5 out of 5 by from Kinda shaky Kinda shaky but i got help from a awsome Rep. She walked me through the process.
Date published: 2023-01-21
Rated 5 out of 5 by from TurboTax was fast and easy to navigate Great software for struggling midle america needing a low cost tax prep software
Date published: 2023-01-21
All TurboTax® Offerings Reviews - Page 8424
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax Good and fast easy to do on ur own good experiences
Date published: 2023-01-21
Rated 4 out of 5 by from prouduct overall great to use easy and affordable used for years
Date published: 2023-01-21
Rated 3 out of 5 by from TurboTax not good with Premium Credits I spent two hours on the phone with Customer Service pleading my case that your Obamacare Premium Tax Credit calculation was wrong...so wrong! Turns out the update came a day or two later....how about that? The subsidy cliff is gone and has been for a couple years now and TurboTax blew it! As a result, my $3,500 payment to the IRS is now a $8,200 refund. Worst of all, the email I received after the call said you were right and I was wrong! Where is the accountability? I saved you a ton of calls and anguish so I deserve an apology and free TurboTax for life! Overall, I still like the product but my stress level was off the charts! Shame on you.
Date published: 2023-01-21
Rated 3 out of 5 by from Too bad they still make downloading a hassle It would be great if your site did not default and assume I want to do my taxes ONLINE. It would be even greater if I did not have to go through a few different ways to find the download option. Even better if the downloaded Turbo Tax could actually read a PDF for the W2 (when it pretends it can, but it did not even try.) And why do I need to disable my ADBLOCKER to post a review??
Date published: 2023-01-21
Rated 5 out of 5 by from Way too quick and Way too easy!! :) Way too quick and Way too easy!! What use to take hours, now takes just minutes!! :)
Date published: 2023-01-21
Rated 5 out of 5 by from Awesome Always fast, throughout the whole thing it was easy
Date published: 2023-01-21
Rated 4 out of 5 by from Turbo Tax will help you turbo through your taxes all the info you need is at your fingertips. vavavoom
Date published: 2023-01-21
Rated 5 out of 5 by from assembler turbo tax is the way to go if your not good on computers
Date published: 2023-01-21
Rated 5 out of 5 by from Kinda shaky Kinda shaky but i got help from a awsome Rep. She walked me through the process.
Date published: 2023-01-21
Rated 5 out of 5 by from TurboTax was fast and easy to navigate Great software for struggling midle america needing a low cost tax prep software
Date published: 2023-01-21
All TurboTax® Offerings Reviews - Page 8424