TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
Indiana Dad from
Overall satisfied
Overall satisfied with the program. Helped my daughter do her taxes last year with the live internet version and this one seems to take longer. Does not populate the W-2 data as well as the online version, so you have to enter a lot of it by hand.
Date published: 2022-04-09
Rated 4 out of 5 by
Big al 63 from
Does Michigan e file include e file for Detroit
Not clear to me if Michigan e file includes e file for Detroit. the state now processes Detroit taxes and the Detroit form was available in Turbo tax. there is a summary line for Federal and State tax, there is not a total line on the summary face sheet for Detroit taxes
Date published: 2022-04-09
Rated 3 out of 5 by
Sanford72 from
Turbo Tax needs to have better customer service
I was never able to leave a message for My expert. It would never load. Tried time and time again. I had questions. I still do. After the initial contact customer service is not good. I don't believe it is the fault of the tax experts but rather the Turbo Tax system
Date published: 2022-04-09
Rated 5 out of 5 by
Cekat from
Great!
Easy to use. Use it every year for my taxes and my sons
Date published: 2022-04-09
Rated 5 out of 5 by
ZevKo from
Turbo Tax is Awesome!
Great Professional Customer service! Actually got to speak to a real Tax Consultant!
Date published: 2022-04-09
Rated 5 out of 5 by
boone99 from
easy
it was easy. will use again next year. thanks tips
Date published: 2022-04-09
Rated 5 out of 5 by
Ken and Barb from
Easy to Use
Have used turbo tax (and the various tax filing packages) for countless years now. ALWAYS a complete, usable and easy product! The "Help" feature is a GREAT tool also. Highly recommend.
Date published: 2022-04-09
Rated 5 out of 5 by
netnurse1 from
Turbo tax is awesome
Great way to file income tax for 2021. Easy to use with instruction from Turbo tax
Date published: 2022-04-09
Rated 5 out of 5 by
Mac_6 from
I loved it!
My experience was great. The woman that assisted me was the best. I couldn't have asked for someone better. Thank you, Denise!
Date published: 2022-04-09
Rated 5 out of 5 by
SusieKent from
Turbotax is great!
Turbotax walked me through my taxes in a simple and guided way. If i had questions I could find answers and there were easy explanations at every step of hte way.
All TurboTax® Offerings Reviews - Page 8413
Date published: 2022-04-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Indiana Dad from
Overall satisfied
Overall satisfied with the program. Helped my daughter do her taxes last year with the live internet version and this one seems to take longer. Does not populate the W-2 data as well as the online version, so you have to enter a lot of it by hand.
Date published: 2022-04-09
Rated 4 out of 5 by
Big al 63 from
Does Michigan e file include e file for Detroit
Not clear to me if Michigan e file includes e file for Detroit. the state now processes Detroit taxes and the Detroit form was available in Turbo tax. there is a summary line for Federal and State tax, there is not a total line on the summary face sheet for Detroit taxes
Date published: 2022-04-09
Rated 3 out of 5 by
Sanford72 from
Turbo Tax needs to have better customer service
I was never able to leave a message for My expert. It would never load. Tried time and time again. I had questions. I still do. After the initial contact customer service is not good. I don't believe it is the fault of the tax experts but rather the Turbo Tax system
Date published: 2022-04-09
Rated 5 out of 5 by
Cekat from
Great!
Easy to use. Use it every year for my taxes and my sons
Date published: 2022-04-09
Rated 5 out of 5 by
ZevKo from
Turbo Tax is Awesome!
Great Professional Customer service! Actually got to speak to a real Tax Consultant!
Date published: 2022-04-09
Rated 5 out of 5 by
boone99 from
easy
it was easy. will use again next year. thanks tips
Date published: 2022-04-09
Rated 5 out of 5 by
Ken and Barb from
Easy to Use
Have used turbo tax (and the various tax filing packages) for countless years now. ALWAYS a complete, usable and easy product! The "Help" feature is a GREAT tool also. Highly recommend.
Date published: 2022-04-09
Rated 5 out of 5 by
netnurse1 from
Turbo tax is awesome
Great way to file income tax for 2021. Easy to use with instruction from Turbo tax
Date published: 2022-04-09
Rated 5 out of 5 by
Mac_6 from
I loved it!
My experience was great. The woman that assisted me was the best. I couldn't have asked for someone better. Thank you, Denise!
Date published: 2022-04-09
Rated 5 out of 5 by
SusieKent from
Turbotax is great!
Turbotax walked me through my taxes in a simple and guided way. If i had questions I could find answers and there were easy explanations at every step of hte way.
All TurboTax® Offerings Reviews - Page 8413
Date published: 2022-04-09