TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Overall satisfied Overall satisfied with the program. Helped my daughter do her taxes last year with the live internet version and this one seems to take longer. Does not populate the W-2 data as well as the online version, so you have to enter a lot of it by hand.
Date published: 2022-04-09
Rated 4 out of 5 by from Does Michigan e file include e file for Detroit Not clear to me if Michigan e file includes e file for Detroit. the state now processes Detroit taxes and the Detroit form was available in Turbo tax. there is a summary line for Federal and State tax, there is not a total line on the summary face sheet for Detroit taxes
Date published: 2022-04-09
Rated 3 out of 5 by from Turbo Tax needs to have better customer service I was never able to leave a message for My expert. It would never load. Tried time and time again. I had questions. I still do. After the initial contact customer service is not good. I don't believe it is the fault of the tax experts but rather the Turbo Tax system
Date published: 2022-04-09
Rated 5 out of 5 by from Great! Easy to use. Use it every year for my taxes and my sons
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is Awesome! Great Professional Customer service! Actually got to speak to a real Tax Consultant!
Date published: 2022-04-09
Rated 5 out of 5 by from easy it was easy. will use again next year. thanks tips
Date published: 2022-04-09
Rated 5 out of 5 by from Easy to Use Have used turbo tax (and the various tax filing packages) for countless years now. ALWAYS a complete, usable and easy product! The "Help" feature is a GREAT tool also. Highly recommend.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo tax is awesome Great way to file income tax for 2021. Easy to use with instruction from Turbo tax
Date published: 2022-04-09
Rated 5 out of 5 by from I loved it! My experience was great. The woman that assisted me was the best. I couldn't have asked for someone better. Thank you, Denise!
Date published: 2022-04-09
Rated 5 out of 5 by from Turbotax is great! Turbotax walked me through my taxes in a simple and guided way. If i had questions I could find answers and there were easy explanations at every step of hte way.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 8413
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Overall satisfied Overall satisfied with the program. Helped my daughter do her taxes last year with the live internet version and this one seems to take longer. Does not populate the W-2 data as well as the online version, so you have to enter a lot of it by hand.
Date published: 2022-04-09
Rated 4 out of 5 by from Does Michigan e file include e file for Detroit Not clear to me if Michigan e file includes e file for Detroit. the state now processes Detroit taxes and the Detroit form was available in Turbo tax. there is a summary line for Federal and State tax, there is not a total line on the summary face sheet for Detroit taxes
Date published: 2022-04-09
Rated 3 out of 5 by from Turbo Tax needs to have better customer service I was never able to leave a message for My expert. It would never load. Tried time and time again. I had questions. I still do. After the initial contact customer service is not good. I don't believe it is the fault of the tax experts but rather the Turbo Tax system
Date published: 2022-04-09
Rated 5 out of 5 by from Great! Easy to use. Use it every year for my taxes and my sons
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is Awesome! Great Professional Customer service! Actually got to speak to a real Tax Consultant!
Date published: 2022-04-09
Rated 5 out of 5 by from easy it was easy. will use again next year. thanks tips
Date published: 2022-04-09
Rated 5 out of 5 by from Easy to Use Have used turbo tax (and the various tax filing packages) for countless years now. ALWAYS a complete, usable and easy product! The "Help" feature is a GREAT tool also. Highly recommend.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo tax is awesome Great way to file income tax for 2021. Easy to use with instruction from Turbo tax
Date published: 2022-04-09
Rated 5 out of 5 by from I loved it! My experience was great. The woman that assisted me was the best. I couldn't have asked for someone better. Thank you, Denise!
Date published: 2022-04-09
Rated 5 out of 5 by from Turbotax is great! Turbotax walked me through my taxes in a simple and guided way. If i had questions I could find answers and there were easy explanations at every step of hte way.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 8413