TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Very convenient Had no money to file a return and this is the only company that offer a free version of return and I love it
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax is very helpful Great! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-03-30
Rated 5 out of 5 by from Good experience as a beginner As I am young, I have only done taxes three times in my life. This was my first time doing it alone, and it was easy. It does a good job of thoroughly explaining each step.
Date published: 2022-03-30
Rated 5 out of 5 by from Turbotax is fast and easy It was so easy to do. I had no trouble filing whatsoever!!! Love it!!!
Date published: 2022-03-30
Rated 5 out of 5 by from I like Turbo Tax Easy to use. Easy to install. Available at Target.
Date published: 2022-03-30
Rated 2 out of 5 by from Very Disappointed in Turbo Tax this year! I had to purchase a new computer because my old one was out of date operating system. Then I needed an external drive for my MAC. Then I discovered even though I purchased the deluxe cd it no longer covered state taxes. So I spent $30 on that. Then I got a glitch so I updated to the Investment CD which cost me another $30. Then I went to file my federal taxes and it said I needed to add updates which used to be done automatically when I inserted the disk. I then had to go through how to get updates. This was not the user friendly turbo tax I have been using for years and I am not happy.
Date published: 2022-03-30
Rated 5 out of 5 by from Worked well Support chat was a huge help in the process Very helpful
Date published: 2022-03-30
Rated 5 out of 5 by from Stress Free Tax Season John was wonderful to work with! He answered all our questions immediately and made sure everything was taken care of for us. Glad to have one less thing on our plate this tax season!!
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo tax is easy Turbo tax really walks you through it. Step by Step !
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax saves me money over using a tax preparer TurboTax guided me through the tax preparation process. It is so easy my two sons now do their own taxes and don't bug me to do them.
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 8412
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very convenient Had no money to file a return and this is the only company that offer a free version of return and I love it
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax is very helpful Great! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-03-30
Rated 5 out of 5 by from Good experience as a beginner As I am young, I have only done taxes three times in my life. This was my first time doing it alone, and it was easy. It does a good job of thoroughly explaining each step.
Date published: 2022-03-30
Rated 5 out of 5 by from Turbotax is fast and easy It was so easy to do. I had no trouble filing whatsoever!!! Love it!!!
Date published: 2022-03-30
Rated 5 out of 5 by from I like Turbo Tax Easy to use. Easy to install. Available at Target.
Date published: 2022-03-30
Rated 2 out of 5 by from Very Disappointed in Turbo Tax this year! I had to purchase a new computer because my old one was out of date operating system. Then I needed an external drive for my MAC. Then I discovered even though I purchased the deluxe cd it no longer covered state taxes. So I spent $30 on that. Then I got a glitch so I updated to the Investment CD which cost me another $30. Then I went to file my federal taxes and it said I needed to add updates which used to be done automatically when I inserted the disk. I then had to go through how to get updates. This was not the user friendly turbo tax I have been using for years and I am not happy.
Date published: 2022-03-30
Rated 5 out of 5 by from Worked well Support chat was a huge help in the process Very helpful
Date published: 2022-03-30
Rated 5 out of 5 by from Stress Free Tax Season John was wonderful to work with! He answered all our questions immediately and made sure everything was taken care of for us. Glad to have one less thing on our plate this tax season!!
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo tax is easy Turbo tax really walks you through it. Step by Step !
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax saves me money over using a tax preparer TurboTax guided me through the tax preparation process. It is so easy my two sons now do their own taxes and don't bug me to do them.
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 8412