TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 1 out of 5 by
Jaemm from
They Lie when it's suppose to be free!!
I always use this service not anymore!! I always get the free one, & if I ask a question it's would cost me these Horriable fees!! that are totaled at the end
Date published: 2023-03-01
Rated 3 out of 5 by
Deedee123456789 from
Was more difficult this year. More ques.
It was more difficult than last year. Had to call for help.
Date published: 2023-03-01
Rated 5 out of 5 by
stardusts517 from
Turbo tax is awesome
It is very easy to follow. I would recommend this software to anyone.
Date published: 2023-03-01
Rated 5 out of 5 by
willoc1394 from
Fonshell
Fonshell was very helpful and was a great communicator of what she was doing
Date published: 2023-03-01
Rated 3 out of 5 by
kittychi from
Thought my total would be $128, but it was $167
I felt a little tricked that the state return was an additional $39 and I found out after I was done filling out the Federal. TurboTax worked well for me but I have a relatively simple return. It got annoying to be asked to upgrade several times during the process.
Date published: 2023-03-01
Rated 5 out of 5 by
Sammy 25 from
Easy
I have been doing myself for 8 yrs pay the extra for double checks and audit protection so get less but worth not having to worry about it.
Date published: 2023-03-01
Rated 4 out of 5 by
ToymakerB from
Solid product
My only real beef with TurboTax is the way they try to get you to buy up. It might be a good deal, but I do not need it. Otherwise, it's pretty straightforward to use.
Date published: 2023-03-01
Rated 5 out of 5 by
Alla14 from
Thank you TurboTax !
File my taxes with TurboTax was a piece of cake. Thank you, TurboTax, again!
Date published: 2023-03-01
Rated 3 out of 5 by
CherRoh from
Turbo Tax "Chat" isn't good.
I connected to Chat to get assistance on a tax question, and I was left hanging. Finally, was told I was being transferred to another assistant and no one ever responded.
Date published: 2023-03-01
Rated 5 out of 5 by
Cristian26 from
Turbotax is great!!
The experience with the agent was awesome!! It was easy to complete the tax return file.
All TurboTax® Offerings Reviews - Page 8409
Date published: 2023-03-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Jaemm from
They Lie when it's suppose to be free!!
I always use this service not anymore!! I always get the free one, & if I ask a question it's would cost me these Horriable fees!! that are totaled at the end
Date published: 2023-03-01
Rated 3 out of 5 by
Deedee123456789 from
Was more difficult this year. More ques.
It was more difficult than last year. Had to call for help.
Date published: 2023-03-01
Rated 5 out of 5 by
stardusts517 from
Turbo tax is awesome
It is very easy to follow. I would recommend this software to anyone.
Date published: 2023-03-01
Rated 5 out of 5 by
willoc1394 from
Fonshell
Fonshell was very helpful and was a great communicator of what she was doing
Date published: 2023-03-01
Rated 3 out of 5 by
kittychi from
Thought my total would be $128, but it was $167
I felt a little tricked that the state return was an additional $39 and I found out after I was done filling out the Federal. TurboTax worked well for me but I have a relatively simple return. It got annoying to be asked to upgrade several times during the process.
Date published: 2023-03-01
Rated 5 out of 5 by
Sammy 25 from
Easy
I have been doing myself for 8 yrs pay the extra for double checks and audit protection so get less but worth not having to worry about it.
Date published: 2023-03-01
Rated 4 out of 5 by
ToymakerB from
Solid product
My only real beef with TurboTax is the way they try to get you to buy up. It might be a good deal, but I do not need it. Otherwise, it's pretty straightforward to use.
Date published: 2023-03-01
Rated 5 out of 5 by
Alla14 from
Thank you TurboTax !
File my taxes with TurboTax was a piece of cake. Thank you, TurboTax, again!
Date published: 2023-03-01
Rated 3 out of 5 by
CherRoh from
Turbo Tax "Chat" isn't good.
I connected to Chat to get assistance on a tax question, and I was left hanging. Finally, was told I was being transferred to another assistant and no one ever responded.
Date published: 2023-03-01
Rated 5 out of 5 by
Cristian26 from
Turbotax is great!!
The experience with the agent was awesome!! It was easy to complete the tax return file.
All TurboTax® Offerings Reviews - Page 8409
Date published: 2023-03-01