TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbotax makes it so easy to file by yourself! Anytime you have questions or are unsure on a section, they have helpful tips that help you navigate through the process. It is also nice to have the support option for questions. very quick response.
Date published: 2021-02-27
Rated 1 out of 5 by from POOR CALCULATIONS FROM 2019 MY 2020 RETURN WAS A NIGHTMARE TO DO. BECAUSE IN 2019 I FILED JOINTLY. TURBO TAX SAYS I FILED BY MYSELF. WHEN IN 2019 I WENT THROUGH HR BLOCK (EVEN WORSE WAY TO FILE) . SO FILING IN 2020 IT ASSUMED I WAS SINGLE? BUT HAS MINE AN WIFES INFO AND STATES IM FILING JOINTLY.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax makes it easy! I have used TurboTax many times and it is easy and fast to do it yourself. I buy the extra protection for peace of mind.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax was fairly easy. It brought to light new deductions I didn't know about..
Date published: 2021-02-27
Rated 5 out of 5 by from Wonderful Wonderful very helpful and will tell friend very easy.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy Easy and fast! Good for college students and really self-explanatory. I loved that there is an option to request help.
Date published: 2021-02-27
Rated 1 out of 5 by from Dont buy the disk software from a store. If youre doing your taxes dont buy the disk from a store. It is super complicated we had nothing but problems, it was very slow, and on top of the money you already paid for it they charge you 20-40 more dollars at the end to "E-File". You're 100% better off doing it online completely. I have to give credit where it is due, the 2 reps we talked to on the phone were probably some of the best customer service reps I have ever dealt with! They helped/walked us through the process step by step and patiently stayed on the phone until the problems were fixed.
Date published: 2021-02-27
Rated 4 out of 5 by from Great...til you see the charges at the end Awesome, great service until you go to the end expecting to pay the $40. Add this fee, then this fee, then this one. Be more transparent with your fees upfront.
Date published: 2021-02-27
Rated 5 out of 5 by from Great Work! Easy to use not too pushy on the upsell got me all my taxes back and helped me get my tax return information from 2018 and 2019 will be using this for a late file on those years in a few weeks thank you for the awesome help you guys really proud of you!!!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax, Angel was a tremendous help. Angel helped explain the answer all the questions that I had especially filing the 1099-R form, which I never had to file before.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 8406
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax makes it so easy to file by yourself! Anytime you have questions or are unsure on a section, they have helpful tips that help you navigate through the process. It is also nice to have the support option for questions. very quick response.
Date published: 2021-02-27
Rated 1 out of 5 by from POOR CALCULATIONS FROM 2019 MY 2020 RETURN WAS A NIGHTMARE TO DO. BECAUSE IN 2019 I FILED JOINTLY. TURBO TAX SAYS I FILED BY MYSELF. WHEN IN 2019 I WENT THROUGH HR BLOCK (EVEN WORSE WAY TO FILE) . SO FILING IN 2020 IT ASSUMED I WAS SINGLE? BUT HAS MINE AN WIFES INFO AND STATES IM FILING JOINTLY.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax makes it easy! I have used TurboTax many times and it is easy and fast to do it yourself. I buy the extra protection for peace of mind.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax was fairly easy. It brought to light new deductions I didn't know about..
Date published: 2021-02-27
Rated 5 out of 5 by from Wonderful Wonderful very helpful and will tell friend very easy.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy Easy and fast! Good for college students and really self-explanatory. I loved that there is an option to request help.
Date published: 2021-02-27
Rated 1 out of 5 by from Dont buy the disk software from a store. If youre doing your taxes dont buy the disk from a store. It is super complicated we had nothing but problems, it was very slow, and on top of the money you already paid for it they charge you 20-40 more dollars at the end to "E-File". You're 100% better off doing it online completely. I have to give credit where it is due, the 2 reps we talked to on the phone were probably some of the best customer service reps I have ever dealt with! They helped/walked us through the process step by step and patiently stayed on the phone until the problems were fixed.
Date published: 2021-02-27
Rated 4 out of 5 by from Great...til you see the charges at the end Awesome, great service until you go to the end expecting to pay the $40. Add this fee, then this fee, then this one. Be more transparent with your fees upfront.
Date published: 2021-02-27
Rated 5 out of 5 by from Great Work! Easy to use not too pushy on the upsell got me all my taxes back and helped me get my tax return information from 2018 and 2019 will be using this for a late file on those years in a few weeks thank you for the awesome help you guys really proud of you!!!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax, Angel was a tremendous help. Angel helped explain the answer all the questions that I had especially filing the 1099-R form, which I never had to file before.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 8406