TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Quick, fast,easy All TurboTax live professionals were extremely helpful in helping break down my taxes and prepare them. Awesome work. Quick fast reliable
Date published: 2022-03-21
Rated 5 out of 5 by from Always use it!!!!! I've used Turbo Tax going on for 10 years now, and I have never had a problem doing my taxes.
Date published: 2022-03-21
Rated 1 out of 5 by from Check the software carefully!! I dont trust the software. It gave me a refund. It did not look correct. I redid it twice. We shall see what the feds and the state do with it.
Date published: 2022-03-21
Rated 4 out of 5 by from Excellent menu driven product. Excellent. menu driven product. It handle the norm exceptionally well, but I've experienced hiccups in the past and had to dig through forms to brute force a data field to be populated correctly, but that was a very unusual case.
Date published: 2022-03-21
Rated 4 out of 5 by from Turnbo Tax Review My return is very simple, howerver, understanding IRA 's, salary and or SS is difficult. Found in most cases that the Turbo tax explanations clarified things. There were some that used wording I was not familiar with so I had to dig a littlemore to understand or contact a friend or family member to help explain.
Date published: 2022-03-21
Rated 3 out of 5 by from This products has gone down hill. It seems to be slower and doesn't do somethings correctly. i have used this program for around 25 years.
Date published: 2022-03-21
Rated 4 out of 5 by from Sticking with it I enjoy using turbo tax. There are times when I click "review" and go through the process and still have "needs review" in the same section. That's more of annoyance than anything. I do enjoy my information from previous years is stored and I can choose to continue or delete with whatever is in question. I also like I can talk to a CPA whenever I'd like. It's convenient and I can file from my bed. It stinks every year it gets more and more expensive... But, they charge these prices because people pay...
Date published: 2022-03-21
Rated 5 out of 5 by from Software has an error Failed to allow me to input material charitable contributions
Date published: 2022-03-21
Rated 4 out of 5 by from Got some confusion re deceased filers For a deceased taxpayer, I got to the e-file part. It asked me for IDs and bank accounts. I ASSUMED it was asking for the decedent's IDs (e.g., drivers lic) and not the person listed on the Form 1310.
Date published: 2022-03-21
Rated 5 out of 5 by from Easy and free Easy navigation and free very adiquit. Finds all break's for you. And did I mention free
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 8399
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick, fast,easy All TurboTax live professionals were extremely helpful in helping break down my taxes and prepare them. Awesome work. Quick fast reliable
Date published: 2022-03-21
Rated 5 out of 5 by from Always use it!!!!! I've used Turbo Tax going on for 10 years now, and I have never had a problem doing my taxes.
Date published: 2022-03-21
Rated 1 out of 5 by from Check the software carefully!! I dont trust the software. It gave me a refund. It did not look correct. I redid it twice. We shall see what the feds and the state do with it.
Date published: 2022-03-21
Rated 4 out of 5 by from Excellent menu driven product. Excellent. menu driven product. It handle the norm exceptionally well, but I've experienced hiccups in the past and had to dig through forms to brute force a data field to be populated correctly, but that was a very unusual case.
Date published: 2022-03-21
Rated 4 out of 5 by from Turnbo Tax Review My return is very simple, howerver, understanding IRA 's, salary and or SS is difficult. Found in most cases that the Turbo tax explanations clarified things. There were some that used wording I was not familiar with so I had to dig a littlemore to understand or contact a friend or family member to help explain.
Date published: 2022-03-21
Rated 3 out of 5 by from This products has gone down hill. It seems to be slower and doesn't do somethings correctly. i have used this program for around 25 years.
Date published: 2022-03-21
Rated 4 out of 5 by from Sticking with it I enjoy using turbo tax. There are times when I click "review" and go through the process and still have "needs review" in the same section. That's more of annoyance than anything. I do enjoy my information from previous years is stored and I can choose to continue or delete with whatever is in question. I also like I can talk to a CPA whenever I'd like. It's convenient and I can file from my bed. It stinks every year it gets more and more expensive... But, they charge these prices because people pay...
Date published: 2022-03-21
Rated 5 out of 5 by from Software has an error Failed to allow me to input material charitable contributions
Date published: 2022-03-21
Rated 4 out of 5 by from Got some confusion re deceased filers For a deceased taxpayer, I got to the e-file part. It asked me for IDs and bank accounts. I ASSUMED it was asking for the decedent's IDs (e.g., drivers lic) and not the person listed on the Form 1310.
Date published: 2022-03-21
Rated 5 out of 5 by from Easy and free Easy navigation and free very adiquit. Finds all break's for you. And did I mention free
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 8399