TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281609 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Turbo Tax does what it says it will do. It took less time than I thought it would. Way too expensive
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo Tax Is Great After many years, I still have problems figuring out how to submit figures from Simplified Method Worksheet (pg. 28 of IRS 1040 booklet). Also Form 1040 E-S should be in plain view and not hid where it is.
Date published: 2021-03-03
Rated 5 out of 5 by from Rebecca was a life saver I really appreciated the live assistance while filing. Rebecca was really great. She made me feel comfortable and answered all of my questions.
Date published: 2021-03-03
Rated 5 out of 5 by from Best choice ever My TurboTax expert was amazing she was able to do everything I needed to have done in a quick and timely manner and already knew what documents I was gonna need didn't waste my time having me running back-and-forth as a business owner.
Date published: 2021-03-03
Rated 5 out of 5 by from Simple and Fast Walked me through everything to make sure I got the most in my return. Also explained terms and situations to be certain I understood everything. Painless!
Date published: 2021-03-03
Rated 5 out of 5 by from Had trouble at first; Ended up very satistied. We had first been disconnected and had a hard time recommunicating at first,but she stayed on top of stuff after we had contact. Of course, be patient with one another because this stuff does take a tiny bit of time but nothing to be overly concerned. I loved my expert. And I probably will be coming back next year. :)
Date published: 2021-03-03
Rated 5 out of 5 by from Super great Turbo tax was very easy to follow and understand the lady that helped us get started was very patient an friendly we will use turbo tax again and will tell our family and friends how great turbo tax is
Date published: 2021-03-03
Rated 5 out of 5 by from Faster than last year. Happy to have very short waits when I asked for clarification. The text seemed a bit less intuitive, but the help was quick and I finished in two half days (with stops now and then).
Date published: 2021-03-03
Rated 5 out of 5 by from Nice Job Turbo Tax We've been paying a CPA for years to file a simple tax return out of fear we might mess something up. With the amount of live help available, and the clear instruction there were no room for mistakes. On top of that Turbo tax runs a complete review of your returns before filing. I'm completely satisfied with our returns, and the services provided.
Date published: 2021-03-03
Rated 5 out of 5 by from Super Easy!! Turbotax was super easy to navigate for a first time
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8399
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax does what it says it will do. It took less time than I thought it would. Way too expensive
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo Tax Is Great After many years, I still have problems figuring out how to submit figures from Simplified Method Worksheet (pg. 28 of IRS 1040 booklet). Also Form 1040 E-S should be in plain view and not hid where it is.
Date published: 2021-03-03
Rated 5 out of 5 by from Rebecca was a life saver I really appreciated the live assistance while filing. Rebecca was really great. She made me feel comfortable and answered all of my questions.
Date published: 2021-03-03
Rated 5 out of 5 by from Best choice ever My TurboTax expert was amazing she was able to do everything I needed to have done in a quick and timely manner and already knew what documents I was gonna need didn't waste my time having me running back-and-forth as a business owner.
Date published: 2021-03-03
Rated 5 out of 5 by from Simple and Fast Walked me through everything to make sure I got the most in my return. Also explained terms and situations to be certain I understood everything. Painless!
Date published: 2021-03-03
Rated 5 out of 5 by from Had trouble at first; Ended up very satistied. We had first been disconnected and had a hard time recommunicating at first,but she stayed on top of stuff after we had contact. Of course, be patient with one another because this stuff does take a tiny bit of time but nothing to be overly concerned. I loved my expert. And I probably will be coming back next year. :)
Date published: 2021-03-03
Rated 5 out of 5 by from Super great Turbo tax was very easy to follow and understand the lady that helped us get started was very patient an friendly we will use turbo tax again and will tell our family and friends how great turbo tax is
Date published: 2021-03-03
Rated 5 out of 5 by from Faster than last year. Happy to have very short waits when I asked for clarification. The text seemed a bit less intuitive, but the help was quick and I finished in two half days (with stops now and then).
Date published: 2021-03-03
Rated 5 out of 5 by from Nice Job Turbo Tax We've been paying a CPA for years to file a simple tax return out of fear we might mess something up. With the amount of live help available, and the clear instruction there were no room for mistakes. On top of that Turbo tax runs a complete review of your returns before filing. I'm completely satisfied with our returns, and the services provided.
Date published: 2021-03-03
Rated 5 out of 5 by from Super Easy!! Turbotax was super easy to navigate for a first time
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8399